阳台大酒店

Quick check in / able to leave bags whilst exploring before check in. They managed to arrange an early check in as well thank you

Hotel is lovely, rooms are comfortable and well sized. Staff are helpful and let us leave our luggage both before check-in and after check-out (due to flight times). Well located on the main square, though I'd recommend light sleepers bring earplugs. If we come to Toulouse again, we'll definitely be staying here.

Fantastic location, everything in walking distance. Room was as described and the windows kept out the noise from the street perfectly. Air conditioning only thing that wasn’t great.

The hotel staff were very approachable and quick to help with our needs. I'd recommended staying here to families and friends.

There isn’t much to this hotel! Reception is tiny - a long thin corridor with 2 small desks. The lift is next to one of the desks. We were given a room on the 4th floor. This floor was being worked on. The corridors were masked with tape and polythene and there was banging until 5pm. In the room two lights were broken, one over the bed and one in the bathroom. The bed one was reported but not fixed. The reception area is small. There was nobody in the bar in the evening but there were people enjoying breakfast there in the morning. Our view was an external fire escape. Shame, it was my husbands birthday and I expected a bit nicer.

Comfortable beds and spacious room in a boutique type hotel. Staff were helpful when asked. I’ve stayed her numerous times.

Very pleasant stay at this hotel in an ideal location

I enjoy this hotel a lot. Two things to help improve: 1 curtains need to be more black out as the lights from the street illuminate the entire room; 2. luggage that is left needs to be secure and not left in the lobby. I returned to see my expensive luggage sitting out in the hall where anyone could take it. The staff are always wonderful

Really disappointing hotel. I had one of the most expensive rooms on the property, with the best view, but it was terrible. Stains all over the carpeted bedroom, stains on the sofa, torn bed linens and towels, a half-used bottle of conditioner in the bathroom, etc... On several occasions, I walked directly into the hotel elevator without seeing a single hotel employee. This does not feel secure at all. This hotel does not deserve its star-ranking, and should be avoided.

Beautiful hotel with amazing staff . Would highly recommend

Great hotel , perfect location for city break in Toulouse.

I loved this hotel! The location mere steps from Place du Capitole is very convenient to everything there is to see and do in Toulouse and beyond. And the Capitole Metro stop is only a 3 minute walk, so it's easy to get to the train, tram and bus stations at Toulouse Matabiau. My room was quiet and well-appointed, though perhaps a bit small for 2 people. I didn’t eat breakfast there so can't comment on that. Finally, the staff were all very helpful and friendly. And Alex went above and beyond to help me with some train and tram schedules for a couple of day trips I was interested in. Highly recommended this property, and would definitely stay here again if I come back to Toulouse.

Close to the main square of the city Staff were very pleasant and helpful Quite basic services No lift, no bar, no restaurant Breakfast was typical Mediterranean Came back to room at 4 pm and still hadn’t been serviced

Perfect location. Classy.

Avoid at all costs. We had booked 2 rooms at this hotel. Both rooms had coffee and other brown stains all down the walls and on the old carpet. Both rooms had live ticks running around the bed, carpet and drapes as if they owned the place. The bedding was also stained and looked lived in. I purposely went for what I thought would be a higher end hotel stay because I wanted to treat myself for the night, but what I ended up with felt more closer to a night of camping. Consider yourself WARNED.

Superb customer service throughout the stay, very friendly, helpful staff. The room was very clean and well appointed. The location could not have been better with easy access to everything. Highly recommend this hotel

A great location within steps from the main square of the city. Rooms and nice and clean.

It would’ve been helpful for the hotel to let us know the streets around around the Capital were secured off as access to the hotel was tricky .

The location of this hotel was amazing. It was right next to La Capitole. I also loved all the L'Occitane products provided in the rooms! My only downside was when we asked the front desk to call us a taxi to the airport. The ride that arrived charged double the rate of an Uber, and when asked why they explained that they were a "private transport service" and not a taxi. I recommend just ordering an Uber for airport transportation, much more affordable!

Excellent location. Comfortable but not a 5 star hotel… 3.5 or 4 maybe. Nice staff but not a remarkable experience. Just a basic hotel to spend the night steps away from the Toulouse Capitole.