Mercure Hotel Severinshof Koeln City

nice location, convenience for transportation. very big room and nice service. the only thing is the room a little bit old style.

I stayed privilege room for 3 nights, and love the size of room. This hotel is 20min walk from central station. You still need to walk like 7-10min even take Bahn or tram or bus to hotel. It is very easy to take tram to exhibition center because only 1min walk to tram stop from hotel, and 3 stops to exhibition center.

The hotel located near a metro station but not near the döm (central station). It located near the old town which requires 5 mins walk from the hotel. The hotel is under construction during our stay and the whole view from the room is blocked by a white curtain which makes me and my girlfriend very discontented since we requested to change a room with a view but they changed another room with the same blocked view as well. It's quite disappointing to stay in a 4-star hotel without any view while I can spot some rooms are with view outside the hotel. Somehow I can only say the hotel is fair since out stay is not really satisfied and pleasant at all. The only good thing is said to be the wifi is good in the room.

Very good

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.

Rooms were nice, beds comfortable and bathroom nicely updated. Breakfast on site was great and tasty. Convenient location.

The hotel had several issues. From bleach stained carpets to mouldy grout in the showers, holes in the ceiling all over the restaurant areas and reception… it left a lot to be desired. Breakfast facilities were good however, and the beds themselves were clean and comfortable. The in room Tea and coffee facilities are poor, with cheap instant coffee and a kettle.

Tolles Zimmer, sehr gut gelegen, super nettes Personal. Klimaanlage ist optimal, aber Ok. Wir kommen gerne wieder.

Beliggende mellem interessante bydele. Egen parkering. Rigtig god morgenmad. Fin balkon med udsigt i privilege room. God stemning.

Room felt very unclean. Cockroach in the bathroom. Got switched to another room why which reeked of cigarette smell. Also got bitten by an insect during the night.

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.

Excellent breakfast and staff were very friendly. Room was clean and as described.

The room was rather plain but very clean. There was a U-Bahn track beside, so trains made noise throughout the night. Pillows would need an upgrade. Very friendly personnel.

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Ofrece desayuno con y sin gluten con buenas opciones. El gimnasio no debería denominarse asi

Brilliant few nights away with really easy transport to centre

Good location easy to reach most places

Insgesamt war es eine gute Unterkunft, die aber für ihre 4 Sterne nur „okay“ abschneidet. Leider wurden wir während dem Frühstück sehr unangenehm von einer Personalkraft behandelt, was dazu führte, dass der ganze Tag hin war. Auch beim Check out wurde nicht mehr gefragt, wie der Aufenthalt war, ob es Beschwerden gab etc. Es wurde lediglich bestätigt, dass alles bezahlt wurde gefolgt von einem trockenen „Auf Wiedersehen“. Ich gehe mit einem unguten Gefühl aus dem Hotel und würde es nicht weiter empfehlen.

Hotellet ligger rett v offentlig kommunikasjon (som er praktisk) men dessverre var det svært mye støy.