PLAZA INN 汉堡霍纳赛马场

非常干净、服务超好、工作人员友善、早餐丰富、环境清幽（面对大马场）。

Værelserne mod vejen lidt støj plagede ellers rimelige godt hotel med imøde kommende personale.

Super séjour et

Muy bien

Our prepaid business week was completely sabotaged by this hotel. We had a full week booked and fully prepaid for an essential business trip. Due to unforeseen circumstances, we arrived a day late (after the first night). Instead of professional hospitality or basic problem-solving, we were treated appallingly. The hotel had brazenly resold our room to someone else and marked us as a 'no-show'. This means they collected money twice for the exact same room: once through our prepaid reservation, and a second time from the new guest. Pure double-dipping! To make matters worse, they only offered a room for just one night (until tomorrow), leaving the rest of our business week completely unresolved, and provided no suitable alternative accommodation for the remaining days. When we demanded accountability, they had the nerve to offer a measly 10% refund after keeping our money for a week we were locked out of. The staff lacked basic professionalism, empathy, or any understanding of corporate hospitality. This hotel essentially pockets your money and leaves business travelers stranded. Save your company the financial loss and frustration and avoid this hotel at all costs.

Front Desk Was Amazing, Friendly and went out of their way to be helpful.

Ich war aufgrund einer Geschäftsreise in diesem Hotel und war sehr zufrieden. Die Mitarbeiter waren alle freundlich und hilfsbereit. Besonders das Personal an der Rezeption, das mich am 25.07. gegen 19 Uhr empfangen hat, war sehr nett und zuvorkommend. Auch der Verantwortliche vor Ort war sehr freundlich. Das Essen war gut, die Lage ist top und man hat eine schöne Aussicht. Ich habe mich während meines Aufenthalts sehr wohlgefühlt und werde das Hotel bei meinen nächsten Geschäftsreisen gerne wieder buchen. Klare Empfehlung!

Alles ok Frühstück gut Passt alles

Bij binnenkomst kregen we direct een"upgrade". Ipv een standaard, een comfort kamer .... lekker ruim, met groot bed en een mooi uitzicht op de HornerRennbahn. Personeel was netjes en vrolijk. Onthutsend was erg uitgebreid en heerlijk.

Super stat and closed to the u-bahn

Wir waren generell sehr zufrieden mit der Unterkunft und das Frühstück war wirklich hervorragend! Die Zimmer sind ein klein wenig altbacken, aber sauber. Die Klimaanlage hat leider nicht richtig funktioniert.

Wir hatten 2 Zimmer. Bei beiden lief das Wasser in der Dusche nicht ab. Schlechter Allgemeinzustand des Bades. Toilettenbrille von oben vergilbt. Das könnte man schnell beheben. Für den Zustand viel zu teuer.

War alles in Ordnung.

Alles super & problemlos!

This hotel is definitely not a 4-star property—more like 2.5 stars. The staff were great and the rooms were clean, but it’s definitely better advertised than it actually is. Also, one floor seemed to be used for long-term housing to immigrants, which made it unclear what type of place it really is.

Very nice place to stay in Hamburg. Central and close to a lot of city facilities. The breakfast was not that expectational, but worked. You could enjoy the gym and the spa in this hotel. The Stuff specially Mr. Dag was very nice and all of them were very helping and welcoming. I injoyed my stay there.

The room at NH Hamburg Horner Rennbahn was okay, but we had some problems with the key card. It seems both the card and the door reader are old, so it did not always work properly. The reception staff were kind and helpful, especially "Birol", "Mariam", and the man working the night shift during our stay. Breakfast was okay, but the selection was limited, so I would not really recommend it.

As always a clean comfy room. Great location as our dearest friends live an easy drive. Beds made up separately so able to have father and adult son sleep in ther own beds.

Great breakfast, staff supper helpful, I had a wonderful birthday surprise, thank you

Rummet var rent,sängen var bra,personalen var fantastisk,frukosten var superbra,incheckningen var snabb och smidig,bra plats nära tunnelbanan,stark rekommenderar !!!