Cretan梦幻度假村和Spa

Great friendly staff!

Our ocean view balcony was amazing! The suite was well equipped. Front desk staff was very friendly and helpful. The outdoor pool was a pleasant temperature. The pool deck could have used more lounge chairs. Most days they were being saved and no one was actually using them. Staff needed around pool area. Could enforce rules about not holding loungers with personal items and towels for hours without using the loungers.

Great hotel, great staff, service, honestly I usually don’t leave reviews but it was beautiful. A great thanks to the manger who was very helpful and commanded my family with our rooms and activities !

The staff was amazing The nicest people you will meet

Had a great time in one lf the luxury suites for ten days. Nice view. Big and roomy patio to chill on or do yoga. The gym was well equipped. Close to a beach w surf lessons. Close to Chania w bus. Several nice restaurants in the area. Breakfast was plentiful and well prepared. Staff was helpful. All in all can definitely recommend a stay here. You don’t need to go on many excursions except for into Chania a couple of days perhaps. If there are too many waves at the beach, the life guard won’t let you swim so on those days find your way to some more calm beach.

The room was super clean and the staff were always helpful and joyous. The location is great with a beach on the other side of the road and a short car trip to Old Town. Food was surprisingly good, we chose to eat there a couple of nights.

The stay at this hotel was G R E A T- staff was welcoming, great recommendations to local attractions- and the hotel had great views! We went as a family - 5 adults 2 kids had a great time would definitely go again!

Hotel staff were very kind and we appreciated all of the help they gave us when traveling into a new country.

Everybody were helpful and so sympathetic

Our second time dating at Cretan Dream and it won’t be the last as we plan on coming again in 2027. The amenities, atmosphere, and attention to detail are bar none to any accommodations we have experienced in Europe. Spyro and the front desk staff were incredible. Toula and her sweet husband anticipated our needs and made sure we were always “in the know” for meal service and events. Cretan Dream also provides several weekly experience nights including: tomahawk steaks, Cretan night with music and dancing, and a seafood feast. Bravo to Petro and his brother for an incredible establishment. Can’t wait until 2027!

Nossa estadia foi simplesmente incrível! Viajamos em família, com nossos dois filhos pequenos, e vivemos dias verdadeiramente inesquecíveis. Desde a nossa chegada, fomos recebidos com muita gentileza, simpatia e atenção por toda a equipe. O hotel é excelente, muito bem cuidado, confortável e acolhedor. Nosso quarto era espaçoso, impecável e perfeito para acomodar nossa família com todo o conforto. Ficamos especialmente emocionados com a surpresa que prepararam para comemorar nosso aniversário de casamento. Foi um gesto carinhoso que tornou nossa experiência ainda mais especial. Um agradecimento especial ao Petros, que nos proporcionou um atendimento impecável durante toda a estadia. Sempre extremamente solícito, gentil e atencioso. Sem dúvidas, ele fez toda a diferença na nossa experiência. Saímos com o coração cheio de gratidão e memórias maravilhosas. Recomendo este hotel de olhos fechados para quem busca excelência, hospitalidade e momentos inesquecíveis. Muito obrigada por tornarem nossas férias tão especiais!

Yonetim ve personel iyi niyetli ve yardimciydi ama banyoda su basinci problemi yasadik bizim odada

Great resort, great staff very helpful, good room , beautiful pool and an amazing breakfast

Nice hotel. Nice rooms and pool area. Lovely Spa area but shame you have to book and pay for sauna. Normally are free but not a real issue. Gym looks good too but did not use. Very close to shops and restaurants. Staff were very helpful, polite and always at hand. The food in the restaurant and pool area and breakfast, also drinks were all tasty and well priced. Very lovely hotel and spa. would definately recommend and visit again

Very friendly staff, they take pride in what they do have help you feel comfortable and welcome which are especially important for solo travellers like myself.

Super Hotel, sauber, nettes Personal, grosses Frühstücksbuffet, gut gelegen für Trips nach Chania, Agia Marina oder zu schönen Stränden. Danke, gerne wieder.

Our stay at this beachfront resort was nothing short of incredible — easily the best resort experience we’ve ever had. From the moment we arrived, everything exceeded our expectations. The beachfront location is absolutely breathtaking, with stunning views, peaceful surroundings, and the perfect atmosphere to relax and unwind. What truly made this place unforgettable was the exceptional staff and customer service. Every single team member was warm, welcoming, attentive, and genuinely cared about making our stay perfect. The breakfast each morning was fresh, delicious, and beautifully prepared — easily one of the highlights of our trip. A very special thank you to the owner, who went completely above and beyond for us. Due to our flight arriving late, we were stressed and worried about transportation and meals, but the owner personally arranged everything for us — including our taxi, meals after arrival, and even helped organize trips during our stay. That level of care and hospitality is incredibly rare and made us feel truly valued and taken care of. This resort delivers not only luxury and beauty, but heart. We left feeling like family and cannot recommend this place highly enough. If you are looking for a flawless beachfront getaway with world-class hospitality, this is the place to stay. We will absolutely be returning!

We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience.

Et godt hotel med sublim service niveau

Poolside seating comfortable Clean decent sized pool Comfortable room Very clean