爱奥尼亚翡翠度假村

酒店
8.2
/10
非常好
26个评论

客人对住宿的评价

Theoni

10.0
/ 10
Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10.. Will be back
查看翻译

stephen

10.0
/ 10
We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
查看翻译

Aggelos

10.0
/ 10
Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
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在该地区
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Karavomylos, Kefalonia, Nomós Kefallinías, Syros Island, Greece, 28080

主要设施

更多
游泳池
餐厅
24 小时前台
WiFi
电梯
当您访问Kefalonia时,入住爱奥尼亚翡翠度假村是一个不错的选择。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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爱奥尼亚翡翠度假村周围有什么

Karavomylos, Kefalonia, Nomós Kefallinías, Syros Island, Greece, 28080
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大堂 Ionian Emerald Resort
外部的 2 Ionian Emerald Resort

进一步了解爱奥尼亚翡翠度假村

General


临近卡拉沃米洛斯海滩

Location


爱奥尼亚翡翠度假村坐落于凯法利尼亚岛,距离卡拉沃米洛斯海滩和梅丽萨尼洞湖不到 15 分钟步行路程。 此豪华酒店距离阿尔戈斯托利翁港 17.6 英里(28.2 公里),距离爱奥尼亚海 0.1 英里(0.1 公里)。

Attractions


显示的距离精确至 0.1 英里或公里。

爱奥尼亚海 - 0.1 公里 / 0.1 英里
卡拉沃米洛斯海滩 - 0.5 公里 / 0.3 英里
梅丽萨尼洞湖 - 0.9 公里 / 0.5 英里
旧夫拉卡塔 - 3.2 公里 / 2 英里
德罗加拉蒂洞穴 - 3.6 公里 / 2.2 英里
萨米卫城 - 4.1 公里 / 2.5 英里
艾利斯海滩 - 7.3 公里 / 4.6 英里
格罗塔海滩 - 7.5 公里 / 4.7 英里
利索瓦提斯海滩 - 7.8 公里 / 4.9 英里
科尔贾莱诺斯历史与民俗博物馆 - 18 公里 / 11.2 英里
德夏海滩 - 18.5 公里 / 11.5 英里
利姆尼阿维托斯 - 19.1 公里 / 11.9 英里
Monastery of Agios Gerasimos (阿基欧斯耶拉西莫斯修道院) - 19.5 公里 / 12.1 英里
伊萨基港 - 20.2 公里 / 12.6 英里
Archaeological Museum of Ithaca (伊萨卡考古博物馆) - 20.6 公里 / 12.8 英里

爱奥尼亚翡翠度假村的主要机场为 凯法利尼亚岛机场 (EFL) - 34.4 公里 / 21.4 英里

Renovations


此住宿在 10 月 1 日至 5 月 10 日关闭。

Facilities


到全方位服务的 SPA 放松一下;在这里,您可以享受按摩、身体护理和面部护理。您可以到私家海滩晒日光浴,或者享受健身俱乐部和热水浴缸等其他度假设施。此酒店的其他特色包括免费 WiFi、礼宾服务和美发沙龙。

Business Facilities


特色服务/设施包括电脑站点、快速入住和快速退房。酒店设有收费的24 小时往返机场班车,此外还提供免费自助停车。

Dining


酒店设有 2 间餐厅,您可以选择到Pool Bar简单吃一点,也可以待在房间里,享受部分时段客房送餐服务。此外2 间咖啡馆还供应美味点心。欢迎光临池畔酒吧,喝一杯,放松一下;此外还有 2 间酒吧/酒廊供您选择。每日 07:00 至 10:00 提供免费的自助早餐。

Rooms


有 46 间客房提供迷你吧;您定能在旅途中找到家的舒适。客房设有私人备有家具的阳台或露台。提供免费无线网络,方便您与朋友保持联系;卫星频道可满足您的娱乐需求。配备浴缸的私人浴室提供名牌洗护用品和吹风机。

爱奥尼亚翡翠度假村的所有设施

酒吧、咖啡厅和休息室 Ionian Emerald Resort
酒吧、咖啡厅和休息室
游泳池 Ionian Emerald Resort
游泳池
休闲设施 Ionian Emerald Resort
休闲设施
健身中心 Ionian Emerald Resort
健身中心
公共空间 Ionian Emerald Resort
公共空间

活动

  • 土耳其浴室
  • 沙滩伞
  • 电视休息室
  • 健身俱乐部
  • 花园
  • Spa
  • 沙滩巾
  • 附近有私人海滩
  • 室外游泳池
  • 桑拿
  • 蒸汽浴室
  • 泳池小屋
  • 海滩躺椅
  • 泳池躺椅

酒店服务

  • 多语言员工
  • 快速入住
  • 行李寄存
  • 快速退房
  • 搬运工
  • 24小时接待员
  • 门房

食物和饮品

  • 池畔酒吧
  • 自助早餐
  • 早餐
  • 小吃店

公共设施

  • 咖啡店
  • 电梯
  • 无烟区
  • 保险箱

一般

  • 宴会
  • 停车场
  • 露台

家庭友好设施

  • 儿童游泳池

交通

  • 机场接送

连接

  • 免费WiFi

商业设施

  • 电脑站

附近设施

  • 美发沙龙

体育和娱乐

  • 健身

住宿政策与一般信息在爱奥尼亚翡翠度假村

入住/退房时间

入住:
从 15:00
退房:
在此之前 11:00

一般入住手续说明

  • 可能需收取加人费用,具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
  • 特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
  • 入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的主要姓名相同。
  • 住客须提前联系住宿接待方,以预订婴儿床。
  • 此住宿接待方接受的付款方式有:信用卡、借记卡,以及现金
  • 该住宿场所采用的安全设施包括灭火器。
  • 此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
, 此住宿接待方提供机场接送服务(可能会额外收费)。如需安排接客服务,住客必须使用预订确认邮件上的联系信息,在抵达前 48 小时联系住宿接待方。前台工作人员将在住客到店时接待。住宿提供的信息可以使用自动翻译工具进行翻译。

宠物

Pets Not Allowed
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一般信息

热门设施
游泳池, 餐厅, 24 小时前台, WiFi, 电梯
入住/退房时间
从 15:00 - 到 11:00
早餐供应
是的,酒店有提供早餐的房间
爱奥尼亚翡翠度假村 的可用房间
46个房间
爱奥尼亚翡翠度假村 的楼层数是多少
2 层
在爱奥尼亚翡翠度假村的其他设施
{显示设施类型}

常见问题解答在爱奥尼亚翡翠度假村

爱奥尼亚翡翠度假村有哪些可用设施?
爱奥尼亚翡翠度假村有顶级设施,例如游泳池, 餐厅, 24 小时前台, WiFi, 电梯。(有些可能需要额外收费)
爱奥尼亚翡翠度假村的常规入住和退房时间是什么?
爱奥尼亚翡翠度假村标准入住时间开始于从 15:00最晚退房时间为在此之前 11:00
爱奥尼亚翡翠度假村提供早餐吗?
是,爱奥尼亚翡翠度假村提供早餐。但您需要选择含早餐的房型,若预订不含早餐的房型则需支付额外费用。
爱奥尼亚翡翠度假村 是几星级酒店?
爱奥尼亚翡翠度假村 是一家 5.0 星级酒店。
爱奥尼亚翡翠度假村 一共有几层楼?
爱奥尼亚翡翠度假村 共设有 2 层楼。
查看所有

更多旅客的评论在爱奥尼亚翡翠度假村

8.2
非常好
基于 26 条评论
清洁度

8.6

客房舒适度

8.0

服务和设施

8.0

排序方式
最相关
偏好
查看全部

旅行者评论 Ionian Emerald Resort

每页评论数
20
40
热门评论
Theoni
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 150几周前

Expedia Group verified review

Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10.. Will be back
Christos
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 150几周前

Expedia Group verified review

Maintenance is a problem. Bathtub was leaking and AC went out once. Badly overpriced for what it is and the 5 star status it boasts.
Philip
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 193几周前

Expedia Group verified review

Very friendly staff with excellent facilities
Andrew
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 198几周前

Expedia Group verified review

Breakfast availability limited. Beach by the property mediocre. Service for a 5 star hotel not as good
Thomas
icon-休闲 好友同行
休闲 好友同行
6.0
/10
评论于 249几周前

Expedia Group verified review

The shower was TERRIBLE, the head wouldn't stay on the holder and place was pretty dirty.V comfortable bed and beautiful pool facility and location.
stephen
10.0
/10
评论于 252几周前

Expedia Group verified review

We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
Aggelos
icon-朋友和家人 亲子同住
朋友和家人 亲子同住
10.0
/10
评论于 355几周前

Expedia Group verified review

Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
Verified traveler
2.0
/10
评论于 426几周前

Expedia Group verified review

We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview. Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online. I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
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Verified traveler
icon-双人入住
双人入住
10.0
/10
评论于 454几周前

Expedia Group verified review

Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
ggg
6.0
/10
评论于 455几周前

Expedia Group verified review

The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there. Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up. Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good. The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
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Verified traveler
icon-家庭
家庭
10.0
/10
评论于 457几周前

Hotels.com verified review

Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
Dawn
icon-家庭
家庭
4.0
/10
评论于 458几周前

Hotels.com verified review

Felt the receptionist wasn't that interested when we arrived. People around the pool moved my sun lounger to the side to the edge even though we were still using it Finally we were given a power shower which flooded the whole bathroom and into the bedroom. We had to call 3 times for the maintenance/cleaner to come...when they did the maintenance guy wasnt that bothered and just said ' tomorrow'. Very useful when 3 people need a shower! There were also holes in the ceiling of the room. This is so not a 5* hotel! Again the receptionist when we left could hardly manage a smile! I wouldnt bother with this hotel!!
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Chantal
icon-双人入住
双人入住
10.0
/10
评论于 460几周前

Hotels.com verified review

Wonderful hotel, well-appointed, great facilities, friendly staff, beautiful view. If you just want to stay and relax at a beautiful hotel, this is definitely the place for you (we should have realized that was not quite our style as we like to go out and see things). The hotel has a great pool area and is literally right off the beach (which is great for a quick swim or lounging, not so much for snorkeling). The hotel is a close walk to the town of Sami for more restaurants and night life, as the town it's in (Karavomylos doesn't have much there - though a great bakery!!). The hotel food was okay, certainly nothing to rave about, but good enough for small snacks during the day (do go to smaller towns if you are looking for authentic Greek food!). The spa was lovely as well, though quite disorganized (e.g. they forgot one of my services, and scheduled me for the wrong time, but I let it slide because we're on holiday so why make a fuss about it); the speakers in my treatment room also kept cutting out and buzzing, which didn't make for the most relaxing experience! For the cost, it would have been nicer to get a real double bed over two twins pushed together! Also, beware of other guests who smoke! Our room and balcony was close to the main restaurant/bar so the smell from nearby smokers often wafted into our room.
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Verified traveler
8.0
/10
评论于 462几周前

Expedia Group verified review

Hotel confortevole, personale molto cortese. Camere con vasca jacuzzi e balcone o cortile, quest'ultimo molto ampio con divano e poltrone da esterno. Colazione internazionale e cene ottime alla carta!
PIERLUCA
icon-双人入住
双人入住
8.0
/10
评论于 507几周前

Hotels.com verified review

Borno hotel ma eccessivamente costoso rispetto a quanto offerto soprattutto tenendo in considerazione gli standard greci
john
8.0
/10
评论于 510几周前

Expedia Group verified review

I had a great check in experience the receptionist was extremely helpful.She printed off the ferry schedule for me no problem.The pool staff were very helpfull as well and provided towels right away.The pool water was clean and the perfect temperature.All in all it was a very enjoyable experience and will definitely stay there again!
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Verified traveler
8.0
/10
评论于 561几周前

Expedia Group verified review

Unica nota negativa e'stata il letto che non corrispondeva affatto alla scelta fatta e confermata dall hotel di un letto queen size in camera superior.abbiamo invece trovato due letti gemelli e nulla e' stato fatto dalla direzione per venirci incontro(almeno con un matrimoniale),nonostante le nostre rimostranze!molto sgradevole!
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Verified traveler
10.0
/10
评论于 561几周前

Expedia Group verified review

Hotel was excellent. Staff could not do enough for us. Cleanliness was above and beyond. Clean towels and bed linen every day.we had bed and breakfast and the breakfast was ample. Pool staff extremely helpful and polite. Sami had plenty of eateries.and there was a lovely taverna in the centre of the village as was an excellent bakery .
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Verified traveler
icon-双人入住
双人入住
8.0
/10
评论于 561几周前

Expedia Group verified review

Very nice hotel, lovely pool area and a short walk from the main town centre. Pool shower facilities need improving as no light in shower and shower head didn't fit on attachment. Would stay here again as clean and tidy and staff very helpful and pleasant.
Wifey and Mum
6.0
/10
评论于 565几周前

Expedia Group verified review

During our trip around the South of Greece, I called and broughy our reservation forward. I was told this was not a problem. On arrival I was told there was no record of my 2 calls but was still give a room - with 2 single beds pushed together. After explaining that my husband and I did not want separate beds, and I had booked a Queen bed, they agreed to move us on the following day - without any compensation despite a mildly heated discussion. During our stay the guy at the front desk was just unpleasant, rude, stiff and not welcoming in general
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每页评论数
20
40

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8.2
非常好
基于 26 条评论
清洁度

8.6

客房舒适度

8.0

服务和设施

8.0

排序方式
最相关
偏好
查看全部

旅行者评论 Ionian Emerald Resort

每页评论数
20
40
热门评论
Theoni
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 150几周前

Expedia Group verified review

Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10.. Will be back
Christos
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 150几周前

Expedia Group verified review

Maintenance is a problem. Bathtub was leaking and AC went out once. Badly overpriced for what it is and the 5 star status it boasts.
Philip
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 193几周前

Expedia Group verified review

Very friendly staff with excellent facilities
Andrew
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 198几周前

Expedia Group verified review

Breakfast availability limited. Beach by the property mediocre. Service for a 5 star hotel not as good
Thomas
icon-休闲 好友同行
休闲 好友同行
6.0
/10
评论于 249几周前

Expedia Group verified review

The shower was TERRIBLE, the head wouldn't stay on the holder and place was pretty dirty.V comfortable bed and beautiful pool facility and location.
stephen
10.0
/10
评论于 252几周前

Expedia Group verified review

We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
Aggelos
icon-朋友和家人 亲子同住
朋友和家人 亲子同住
10.0
/10
评论于 355几周前

Expedia Group verified review

Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
Verified traveler
2.0
/10
评论于 426几周前

Expedia Group verified review

We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview. Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online. I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
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Verified traveler
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双人入住
10.0
/10
评论于 454几周前

Expedia Group verified review

Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
ggg
6.0
/10
评论于 455几周前

Expedia Group verified review

The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there. Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up. Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good. The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
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Verified traveler
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家庭
10.0
/10
评论于 457几周前

Hotels.com verified review

Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
Dawn
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家庭
4.0
/10
评论于 458几周前

Hotels.com verified review

Felt the receptionist wasn't that interested when we arrived. People around the pool moved my sun lounger to the side to the edge even though we were still using it Finally we were given a power shower which flooded the whole bathroom and into the bedroom. We had to call 3 times for the maintenance/cleaner to come...when they did the maintenance guy wasnt that bothered and just said ' tomorrow'. Very useful when 3 people need a shower! There were also holes in the ceiling of the room. This is so not a 5* hotel! Again the receptionist when we left could hardly manage a smile! I wouldnt bother with this hotel!!
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Chantal
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10.0
/10
评论于 460几周前

Hotels.com verified review

Wonderful hotel, well-appointed, great facilities, friendly staff, beautiful view. If you just want to stay and relax at a beautiful hotel, this is definitely the place for you (we should have realized that was not quite our style as we like to go out and see things). The hotel has a great pool area and is literally right off the beach (which is great for a quick swim or lounging, not so much for snorkeling). The hotel is a close walk to the town of Sami for more restaurants and night life, as the town it's in (Karavomylos doesn't have much there - though a great bakery!!). The hotel food was okay, certainly nothing to rave about, but good enough for small snacks during the day (do go to smaller towns if you are looking for authentic Greek food!). The spa was lovely as well, though quite disorganized (e.g. they forgot one of my services, and scheduled me for the wrong time, but I let it slide because we're on holiday so why make a fuss about it); the speakers in my treatment room also kept cutting out and buzzing, which didn't make for the most relaxing experience! For the cost, it would have been nicer to get a real double bed over two twins pushed together! Also, beware of other guests who smoke! Our room and balcony was close to the main restaurant/bar so the smell from nearby smokers often wafted into our room.
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Verified traveler
8.0
/10
评论于 462几周前

Expedia Group verified review

Hotel confortevole, personale molto cortese. Camere con vasca jacuzzi e balcone o cortile, quest'ultimo molto ampio con divano e poltrone da esterno. Colazione internazionale e cene ottime alla carta!
PIERLUCA
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双人入住
8.0
/10
评论于 507几周前

Hotels.com verified review

Borno hotel ma eccessivamente costoso rispetto a quanto offerto soprattutto tenendo in considerazione gli standard greci
john
8.0
/10
评论于 510几周前

Expedia Group verified review

I had a great check in experience the receptionist was extremely helpful.She printed off the ferry schedule for me no problem.The pool staff were very helpfull as well and provided towels right away.The pool water was clean and the perfect temperature.All in all it was a very enjoyable experience and will definitely stay there again!
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Verified traveler
8.0
/10
评论于 561几周前

Expedia Group verified review

Unica nota negativa e'stata il letto che non corrispondeva affatto alla scelta fatta e confermata dall hotel di un letto queen size in camera superior.abbiamo invece trovato due letti gemelli e nulla e' stato fatto dalla direzione per venirci incontro(almeno con un matrimoniale),nonostante le nostre rimostranze!molto sgradevole!
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Verified traveler
10.0
/10
评论于 561几周前

Expedia Group verified review

Hotel was excellent. Staff could not do enough for us. Cleanliness was above and beyond. Clean towels and bed linen every day.we had bed and breakfast and the breakfast was ample. Pool staff extremely helpful and polite. Sami had plenty of eateries.and there was a lovely taverna in the centre of the village as was an excellent bakery .
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Verified traveler
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双人入住
8.0
/10
评论于 561几周前

Expedia Group verified review

Very nice hotel, lovely pool area and a short walk from the main town centre. Pool shower facilities need improving as no light in shower and shower head didn't fit on attachment. Would stay here again as clean and tidy and staff very helpful and pleasant.
Wifey and Mum
6.0
/10
评论于 565几周前

Expedia Group verified review

During our trip around the South of Greece, I called and broughy our reservation forward. I was told this was not a problem. On arrival I was told there was no record of my 2 calls but was still give a room - with 2 single beds pushed together. After explaining that my husband and I did not want separate beds, and I had booked a Queen bed, they agreed to move us on the following day - without any compensation despite a mildly heated discussion. During our stay the guy at the front desk was just unpleasant, rude, stiff and not welcoming in general
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