斯特拉宫殿水上乐园度假村酒店

Our second visit here and thoroughly enjoyed it once again. Great facilities and great staff, the direct access swim up rooms are amazing and the buffet and a la carte options are fantastic. Would highly recommend.

Wir hatten einen rundum schönen Urlaub und können das Hotel definitiv weiterempfehlen. Die gesamte Hotelanlage ist sehr gepflegt und sauber. Das Essen war lecker, ebenso haben uns die Cocktails überzeugt. Besonders hervorheben möchten wir den ausgezeichneten Service in den Restaurants und Bars – das Personal war stets freundlich, aufmerksam und zuvorkommend. Leider war der Empfang das genaue Gegenteil. Das Personal an der Rezeption wirkte wenig freundlich und war bei Anliegen nicht besonders hilfsbereit. Hier sehen wir deutliches Verbesserungspotenzial. Auch der Aquapark war ein echtes Highlight und hat unseren Aufenthalt zusätzlich bereichert. Insgesamt überwiegen für uns die positiven Eindrücke, weshalb wir das Hotel mit gutem Gewissen weiterempfehlen können.

We booked this hotel for 4 days, This place is amazing for kids between ages 2-16 , but the food was really horrible they really don’t care for vegetarian people they put all the meat next to it and use same fork/spoon to take it, i saw many people from israel had this problem also because people from israel don’t eat pork and they look for the vegetarian food.

Great hotel for family holidays where you can enjoy all amenities and luxuries it can offer. Kids and adults can never be bored and the food in all restaurants was excellent. I would only like to have a memory foam pillow as standard.

We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were incredibly friendly, welcoming, and always helpful whenever we needed anything. The location was great and convenient for exploring the area. We especially appreciated the warm atmosphere and how comfortable everything felt during our stay. Overall, a fantastic experience and we would definitely love to come back again. Highly recommended!

Très bons restaurants et buffets. Le personnel au petit soin et l’organisation des piscines très bien

Beautiful resort. Kids loved the water park, the room was an ideal size for a family of 5 and the food was lovely. Also, the staff were brilliant! Everyone from Reception and Restaurant staff to drivers and cleaners. All very friendly and professional and treat you like royalty from the second you arrive. Would definitely go back.

Le séjour au Stella Palace a été globalement parfait. Le cadre est superbe, les piscines et les espaces extérieurs sont vraiment magnifiques, et l’ambiance générale du resort est très agréable. Le personnel est globalement très sympathique, toujours souriant et serviable. On mange vraiment très bien : les buffets sont variés et de qualité, et les restaurants avec vue sur la mer sont un vrai plus. Gros coup de cœur pour le restaurant Almyra, autant pour le cadre que pour les plats. Dommage que les créneaux de réservation soient limités, car on aimerait y retourner plus souvent pendant le séjour. Quelques points à améliorer : Chambre : odeur de moisissure dans les toilettes. Insonorisation : la porte d’entrée laisse un espace d’environ 1 cm en bas, ce qui laisse passer beaucoup de bruit, notamment le passage de véhicules tôt le matin. Piscines non chauffées : en avril, l’eau est vraiment fraîche. Ce point mériterait d’être plus clairement indiqué. Loisirs : manque d’aires de jeux plus diversifiées (baby-foot, billard, etc.). Langue : aucun membre du personnel ne parle français et ni l’application de l’hôtel ni les documents fournis ne sont disponibles en français, ce qui peut compliquer certains échanges. Malgré ces points, le séjour reste très agréable grâce au cadre, à la qualité de la restauration et à la gentillesse du personnel.

Hôtel top avec de belles prestations. N’oubliez pas de réserver les restaurants dès l’arrivée. Piscine non chauffée. Nous n’avons pas pu en profiter.

We had a 2 bedroom with garden room. Garden was not private, anyone could walk across it.

Very great Area with children, teenagers and adult Entertainment.

Indoor swimming poor shouldn’t charge an extra fee

Sehr empfehlenswertes Hotel

Amazing resort with beautiful pools, ample seating and an awesome water park. The food left a little to be desired though.

Chambre propre personnel aimable

Alles top Kinder waren glücklich Eltern auch! Wärmstens zu empfehlen !

Fullträff mix mellan lugn och ro & aktiviteter för familjen.

Fast check in, very clean room with great air conditioning, lots to see, something for everyone

Super Badeangebot für Kinder.

Was our 3rd year visiting a big all-inclusive resort in Crete (different hotel every-time). So we have some comparison. Booked 2 standard rooms for 2+3. We asked for the rooms to be close and indeed received adjacent rooms. Both rooms were the same, with 1 double bed and 1 single bed. Rooms were spacious even for 3 with a nice balcony towards the pool. Bathroom and shower were also spacious and comfortably designed. However- the drain in the shower was a bit clogged, the water went overboard. We asked to be fixed and they did immediately. Also, the current is changing in pressure and temp every min’ in all hours of the day, with no control from our side. All of the sudden- weak and very hot for a few seconds&back to normal. Also, almost every night there was loud music from the bar by the pool, either a regular dj or a live band. We were not that close to the bar, and yet heard the music very loudly in the room with closed doors until 23-midnight. I am a light sleeper and needed earplugs for an hour or 2, since we went to sleep around 22. Also, only upon arrival we found out that the a-la-carte restaurants are not included in the all-inclusive package if you stay less than 5 nights (we stayed 4). It is probably mentioned somewhere but I did not see that info when booking with hotels.com. It was rather disappointing since the price per night is high, and we did not plan on paying extra for dinner for 5. On the other hand, did not want to eat at the same buffet 4 nights