盖亚那阿拉加里度假酒店

It was quiet and gave that countryside vibe which good for relaxing.

I made the reservation on Saturday morning in my name. I told the two ladies at the reception desk that someone else will come in my place to take the room. I specifically asked them if I needed to provide the name. They said no and that the person just had to let them know it was I who authorized him. When the guest came he was asked to provide my IDENTIFICATION, I was busy at the time so he was unable to get me on the phone. and he had to wait outside the hotel for half an hour until it was sorted out. That is not professional at all. You need to educate the staff properly of the requirements so as not to inconvenience guests.

They charged me twice and did not want to refund the one charge. It was from 26 Feb - 1 Mar 2025. Over $450 was taken extra. Please be careful and watch out for that double charge.

El hotel está muy bien la verdad muy limpio y demás no hay quejas

The property was run down, dilapidated, poor service, poor staff experience, the breakfast was horrible and very over priced for what is offered. I will not recommend this hotel to anyone.

Need some improvement can do a little better

The toilet was not flushing and the room had a funny smell.

Enjoy our week stay the staffing was very polite and helpful

Little more repairs

I booked this online from Canada for my mother and her 2 siblings. The AC didnt work after 4 hours they got switched to another room. The hotel was BASIC, the tub did not drain and constantly almost overflowed, they had to get a staff to come and plunge it. Also the door lock broke and didnt work so they had to use a staff key. It was problem after problem. Would NEVER GO BACK OR RECOMMEND.

Our first time there and our experience was very bad The rooms was very dirty and not clean bathroom was very disgusting contact the manager several time Nuttin got done after 4 days then received a safe in the room tv wasn’t working construction was goin on and still have customers stay there in the hotel is should be close while doing work unsafe for ppl .. management need to change.. this place could be really nice if u have ppl who care .. I wouldn’t recommend anyone to come there it’s terrible.. u need to check on your room and see how house keeping clean I was shock to see how they clean I can’t bring my kids there this place too dirty and I’m asking for my refund

average

Room was not what was advertised. Dirty , dusty an bathroom smell stink. The pool is a public pool.an not just the resort pool. The surroundings filthy. The breakfast limited to only 1 dish an thats it, eat it or go get something else. If you dont drink coffee or milk, go buy yourself a water, cause thats not even an option. Face basin used for filling water, brushing teeth etc. The tv has no cable or even connecting to local stations. 23.08.24

The receptionist was very helpful and prompt with her service. The pool area and bar was nice but limited food was available at 730pm. The room had a moldy smell, had no phone if I wanted to call the front desk. We saw couple cockroaches in the room.

The property is small located on the West side of Guyana not many options on the West side for shopping and food all done on the East side. They are able to call cabs for you and you can catch the local bus There are a couple of areas to improve starting with the linens they don't provide a face cloth/wash cloth so you must bring your own if that's your preference The menu at the bar is outdated it list things that aren't available The breakfast was ok sustainable but the rest of the food wasn't authentic and didn't taste good. When I tried to find other options the staff couldn't refer me to local places within the area to order from I think if they go to the local food places in the area and provide menus it would be helpful For my first time I will give them a C also if they could turn the hot water up just a smidge that would also be helpful But again this isn't a five star hotel and you'll get exactly what you paid for hardly much

Staff

Not bad for a 3 star hotel

My stay was far from ideal. Construction was being done on my building, there was absolutely no warning that this would be going on during our stay. Then there was a flood caused by a water main break, which in turn caused us to have absolutely no hot water, or even water in my sink to brush my teeth. Again, no warning of these issues and nonoffer to move our room until we complained. When we had water in the shower, the drain was getting clogged and we were standing in dirty water. To top it off, they offer hourly rates for customers to handle their "business". 10 years ago, this property was fantastic-what a disappointment to see the state that it is in now.

Staff was friendly and efficient. Room was neat n clean. Breakfast food and horrible. Gym was extremely dirty and dysfunctional.

No comment but staff was good