卢娜公寓酒店

check in跟住宿是不同地方,而且check in地點不太好找市區又很多單行道,花了一段時間好不容易才找到,卸了行李工作人員才告知住宿不在這裡. 住宿地點在the lobster house餐廳後方（這家餐廳又貴又難吃）

近車站及教堂，步行幾分鐘就到，附近有24小時便利店，很方便！自助Check in 很方便，房間清潔，很大！有爐具，可以煮食。

環境與介紹一樣，十分整潔，設備亦很齊全，十分舒適

We feel like home when boarding here, the kitchen provided basic device easily traveler cook something you want. But there is no elevator to the baggage must be hand carry upstair.

預約時還以為是hotels.com上所見的地址，原來不是的。到辦事處時，職員才帶我們到另一個地方，即要住宿的地方，令人有點錯愕！另外，住宿地方沒有電梯，要自行把行李抬上去，幸好當時是住一樓。

Good: location is pretty excellent Bad: communication could’ve been better. We have to wait the next for a message. And no one answer right away when we call. Our living room heater is broken (told them when we arrive) they send someone to check two days after and the guy said he’ll come back and he never did. We used the dish washer and soaked the kitchen because the water wasn’t draining properly (no one came to check after letting them know). Our garbage supposed to be pick up every two days and linen change, the person came once for our 7 day night stay (so our garbage was over flowing and paper bags everywhere to put our garbage, we also have a baby with us- we have to throw her poop diaper outside garbage can by street parking). They have weird carpet/rug everywhere (why not put the carpet in the entire place?) also, there’s a boxes of open tiles under our bed.

This is the cutest apartment! I didn't realize the 2nd bed was in the same bedroom (we are a couple and an adult son) - so that was a little awkward - but the beds were very comfy. The bath is small but had everything we needed and the shower had great water pressure. We loved the towel heater. The location could not be better - everything walkable. The only drawback was loud music / party our first night that went on until 3am (ear plugs solved that!). This is to be expected in the heart of the city, though. It also has a little balcony and the windows open for fresh evening air.

Great location in the city. They made a mistake with the apartment they gave us, but did try to make up for it. TV didn't work for our stay in either apartment & the every other day light cleaning never happened. Paper thin walls/floors/ceilings, you could hear all the noise in the other apartments. They were quick to answer emails.

Great location. Very clean and comfortable. We would stay her again without hesitation. Highly recommend.

Good central location. Easy check-in/check-out, very good service.

It is in the center of the city and very convenient to walk around Rekjavik city center. The instruction for accessing the apartment is very helpful and the apartment is spacious. Just a little note on find it, make sure you plug in the address correctly, otherwise the GPS will lead you to another Luna Apt. nearby. Others are perfect.

It was lovely! A nice apartment, very convenient.

Det var bare alt andet end vi så på billeder, vi havde mange steder at valge imellem som også var meget flottere en det vi fik. Vi fik en kælder værelses. Så det bliver dsv ikki købt igen

Convenient location for foods and transport from bus stop 6. Had difficulty opening the door with the barcode. The kitchen is very useful. My son enjoyed the balcony. Did not like the water smell. Still, recommend though.

The pictures were very misleading. Small ground floor suite. Very noisy from the street and upstairs neighbours. Also had a ton of mould in one corner in the bedroom.

Loved how close it was to downtown amenities! A short walk and you are in the middle of most attractions.

Fantastic apartment. Spotlessly clean. Very comfortable. Little hard to find but otherwise a great hotel in a perfect location.

Booked a queen bed at Luna apartments in one of the modern apartments. Got to the reception and the recptionist was very rude told us where to go. First apartment extremely dated and two single beds. Asked to change as we paid for a queen and was told that’s not there problem it’s hotels.com and have nowhere else. After arguing for given the apartment we paid for but told we would have to check out in the morning move to another one and then finally back to the single beds. Hotels.com where no help. Extremely disappointed

Walking distance to downtown shopping, restaurants, sightseeing. Very comfortable and clean. Perfect for a family with kids :)

어플에 새벽3시까지 체크인 가능하다고 적혀있어서 괜찮다고 생각했다가 9시까지만 데스크가 운영하는지 모르고 10시쯤갔다가 아무도 없고 연락을 취할 수 있는 번호도 없어서 체크인도 못하고 날렸습니다. 상세정보에 들어가면 체크인유의사항이 나와있어 제 잘못도 분명히있었지만 더 잘 보일 수 있도록 유의사항을 더 크게적어주셨으면 좋겠네요. 그리고 그 시간이후에 연락할 수 있는 비상연락망 자체도 없다는 것이 실망이었습니다.