钦奈凯悦丽晶酒店

之前曾经通过携程预订在这里住过十晚，当时曾经遇到一些WiFi网速问题和房门隔音不好楼下传来噪音的问题，但是都得到了酒店及时妥善的解决，工作人员都很耐心。 这次入住感觉网速有了明显的提升，房间还是那么整洁干净，屋内的设计一贯的统一而优雅，位于市中心交通也非常便利。内部的围楼设计非常奢华，尤其到了晚上的灯光开启后，整个大堂有种电影里的感觉。 酒店最大的亮点就是健身房和游泳池了，空间都非常大，适合热爱运动的人士入住，这里可以说是我在金奈住过的最大泳池和健身房了。同时体验过一次Spa，非常舒适惬意。 酒店的早餐种类丰富，光线很好，早上用餐令人感觉心情愉悦。但是就是肉类较少，希望以后能多提供一些肉类。 最后，还是感谢酒店工作人员热情的招待与贴心的服务，以后还会继续入住的。

附近捷運,因此交通較擁擠

The rooms are very dated and not cleaned properly. The shower walls and floors were covered in mould. The service was not good, the air conditioning would not work and it took over 24 hours and numerous requests before anyone actually looked at it and moved rooms.

Starts from the hotels pickup vehicle driver to the staffs and the manager,

Everything was absolutely awesome. They left a tent in the room for our kids and a couple of stuffies for them. The service was incredible across the board and they were attentive to everything we needed and asked for. Really above and beyond. We will definitely be staying in the future.

Excellent hotel and attentive staff

Mosquitoes need to be eradicated and saw a cockroach in shower! Otherwise people are sweet and food amazing!

Yes felt neglected. Room was not clean. Bathroom door not working properly. Weird noises coming throug AC ducts

Good hotel nice and clean room. Great staff very helpful in all departments.

Due to the Indigo flight chaos, we reached Chennai very early around 8:30 AM, instead of our scheduled 3:00 PM check-in. We requested an early check-in, and Ms. Kashish at the front desk went above and beyond to help us. She arranged an early check-in within 30 minutes, provided breakfast access, and ensured everything was handled smoothly. The entire process was stress-free after a very tiring journey. The next day, we also requested a late checkout, and she was kind enough to accommodate that as well. Throughout our stay, we contacted her a few times for assistance, and every request was handled promptly and professionally. Ms. Kashish truly made our stay comfortable, smooth, and memorable. She is extremely accommodating, courteous, and proactive. A big thank you to her and the Hyatt Chennai team for such excellent hospitality. Highly recommended 👍

Room was clean and service was awesome. They offered bottled water, which is great relief in the new city.

Great Experience. Specially Kashish, Sawin made my stay more special and also the bellman at the hotel.

I’m grateful for the staff who were always kind and helpful, even though my English is not perfect. In India, water safety can be a concern, but the bottled water provided every day made my stay feel very safe and comfortable. The breakfast buffet was nutritious and had a great variety of dishes, which was especially helpful since there are not many casual restaurants around the hotel. Since it’s difficult to run or exercise outside, the hotel’s fitness center was a valuable facility for me and I used it a lot during my stay.

The hotel in general was good, However some staff needs to compensate for less service minded staff. Great work for those of you who really try. The hotel experience started bad during check in and check out. Check-in was bad due to she could not find reservation and after several input to request a additional bad it came the day after. Check out was bad as we intended to pay upfront before the morning of check out. Also our pre booked breakfast was given to another guest. I would not recommend this as a 5star hotel as they say.

Great pool, lobby and rooms and very supportive staff, would recommend to all.

We enjoyed our stay there. The room was spacious, clean and comfortable and the staff were very courteous and helpful specially towards our kid. The location was perfect for us, close to the ofc and consulate. We also loved the breakfast spread — plenty of variety and everything was delicious! The atmosphere was clean and quiet.

Great staffs

The room allotted to us was damp and wet. The AC was broken perhaps . The service at the bar was poor. Room service never brought up the tea that was ordered. The staff was not well trained and took a long time understand the issues

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Clean room