古尔冈优迪格豪尔丽筠酒店

Although the property was ok, the staff was very un

The beds are comfy. The pool is nice and clean but it’s in the shade most of the day due to its position and people smoke by it (which won’t bother everyone). Breakfast is very good and we loved our goodbye cake. The waiting staff, security and cleaning staff are very polite and friendly. Check in wasn’t great at all - we certainly didn’t feel welcomed at all. The a la carte menu food we had was mediocre. Two duvets smelled strongly of smoke so we had to get them replaced. The room was tired, especially the bathroom with mould in the silicone and the shower threshold was hanging off so the bathroom flooded every time we used it. No robes or slippers were provided.

Excellent service, staff is great & food is delicious

crew was very nice

The service was terrible, we told them our fridge wasn’t working, they argued it was just because we had just gotten there. 1 hour later, still wasn’t working and my child’s milk went bad. The food was horrible. All you tasted was spices, to the point it was all inedible and we eat spicy. Our sink was clogged.

The refrigerator in the room I first stayed was not working. Left for two days and came back same thing refrigerator not working I inform the desk said they will send engineering no one came. I was checking out the next day. So just let it be.

Good

Got single bed instead of king bed, late check out was offered only for 1 hour, had to wait for my flight in the lobby as they did not offer room to wait/work. On the positive, side breakfast buffet was good.

Just a one night

far from the city center

Nice property. It's more of a 3.5-star rather than a 4-star when compared to competitor hotels in the area. No room service or ability to buy anything later in the evening, unlike having a full dinner option

Clean rooms, amazing staff and the decor is very city oriented. The food is good and the location is very accessible. Don't have to wait around for your ride. Only have good things to say about this location.

The worst experience I have had in a hotel in India. Switches in the room don’t work. Wifi not working. No response to complaints for hours and also suffered food poisoning from room service.

Bed bugs and left me with bites and a very bad reaction

Breakfast is incredible, huge selection of western and Indian food. Staff was great, led by vishal at the front desk. Lobby is nice. Room furniture is scratched up and dated. Listing says sleeps 4, but there was no sofabed. Had to ask for extra beds, and insist that we shouldn't pay for the second one. They relented. Ambience mall is a cheap uber ride away for cheap eating options.

Excellent stay. Room was beautiful clean and great facilities

The property is not maintained and looked after property, my room came with a broken bathtub and fridge. The sofa was extremely dirty and ragged. The towels they had provided were also ragged and looked as if it were used. The breakfast was nothing fancy, chef was not able to make scrambled eggs. It was a disappointment all together!

Nice

convenience to major subarban station and access to the airport, but at the same time, being quiet and well resourced and attentive staff

It’s really good service