米兰马尔彭萨温德姆道玺酒店

Oh my God, Dolce by Wyndham Milan Malpensa is a huge hotel group in the world. But this hotel spreads False propaganda , cheats client by denying client’s reservation two times and ask room guests to pay for their free shuttle bus. My families, friends and I have booked 7 rooms of Dolce by Wyndham Milan Malpensa over Hotels.com in June. We choose this hotel because the hotel shows it offers free shuttle bus to airport. I also have written to this hotel to reserved 12 seats of free shuttle bus by email. But Honeydette De Vera, Front Office Manager of this hotel responsed me they don’t offer free shuttle bus for group reservations. I think the hotel proclaim they offer free shuttle bus is False propaganda because they don’t offer free shuttle bus to all their room guest. Besides, we are not a group because the hotel doesn’t offer special price for us. Hotel always offer better price for group. But I don’t want to argue with them. I have tried to reserved only 8 seats of free shuttle bus of this hotel, departing at 9:45 of November 5 by mail again. The other 4 paxes of us can grab a taxi to airport. Julieta Dalla Costa, staff of Front Office dept. responsed me “We do confirm the availability for the Transfer as your request.” That means we have reserved 8 seats of free bus successfully. We have checked-in around 9:30 PM of November 4. The staff of Front Office told us they don’t admit we have reserved 8 seats of free shuttle bus departing at 9:45 of November 5 and there

離機場很近的飯店，自駕遊的好地點，

The hotel was modern, spacious, and very comfortable. I especially appreciated the space, the quality linens and towels, and good bath products—it felt like home after traveling through different cities in Italy. I also enjoyed the dining, everything we ordered was perfect! One inconvenience I had was the access to the hotel. I called the night before to ask whether I needed to arrange a taxi from the Somma Lombardo train station and was told taxis would be available outside. Unfortunately, that wasn’t the case. There were no official taxis—only a couple of local drivers with small cars that couldn’t accommodate our luggage. The walk from the station to the hotel is quite long, which made things difficult. Thankfully, a kind local helped my family and me get to the hotel safely. The staff at the lobby were nice and helpful when we arrived, I’m unsure about the misinformation on the taxi situation.

Beautiful, good service, clean and safe

They are not sternly inflexible and not empathetic at all.

Ho utilizzato questo albergo come appoggio in quanto vicino a Malpensa. Ho avuto la possibilità di lasciare ( a pagamento ma prezzo concorrenziale rispetto ai parcheggi dell'aeroporto) la macchina al coperto per due settimane, fino al mio rientro. Camera spaziosa,colazione ottima, sia dolce che salata e navetta gratuita per l'aeroporto. Sarà sicuramente un'esperienza che ripeterò qualora ne avessi necessita.

Le préposé à l’acceuil parlait français, très compétent et bienveillant. Le souper et le personnel très satisfaisant. Le déjeuner était bien garni et excellent.

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Quarta volta che alloggiamo in questo hotel in quanto avevamo un volo da Malpensa ed è ormai una 'tradizione' soggiornare al Dolce, in modo di evitare, non solo la levataccia alla mattina presto, ma anche evitare eventuali imprevisti durante il viaggio per l'aereoporto. Il personale super gentile e disponibile, ottima colazione e camere silenziose dotate di ogni confort. Per me e mia figlia è la 'vacanza' prima della vacanza.

Perfetto. Tra i clienti troverete molto personale delle compagnie aeree,

Nice to stay

The property is pristine and clean- with a free shuttle available to get to the airport. The soap also smells wonderful. I highly recommend this hotel!

The staff was amazing

The property did not have easy access to transport and did not have 24 hour shuttle service

Otima experiência, o hotel está situado num.ponto estratégico, perto do aeroporto de Malpensa, num ambiente calmo e tranquilo. Quarto amplo e muito confortável, atendimento excelente

great overall 1 night stay.

Zimmer gross mit guten Betten und Gratis Wasser sowie Teekocher und schöner Lobby mit genügend Parkplätzen Seit unserem letztem Aufenthalt in diesem Hotel hat sich die Situation im Frühstücks Bereich sehr stark verbessert seit dem die Chefin mit den kurzen Haaren wieder anwesend ist ,die Frau hat das im Griff Gerne erden wir wieder einmal zurückkehren in dieses Hotel

Low staff availability.

Il personale al check-in è stato cordiale e disponibile, ma purtroppo è l’unico aspetto positivo del soggiorno. L’hotel è in condizioni generali molto scarse, con evidenti segni di mancata manutenzione. La camera era essenziale e poco curata; l’aria condizionata non riusciva a rinfrescare adeguatamente l’ambiente, rendendo il soggiorno poco confortevole. La colazione è stata una vera delusione: cibo di qualità molto bassa, personale poco attento e svogliato. Inaccettabile inoltre l’assenza di un tostapane funzionante – entrambi erano rotti. Peccato, perché con una migliore gestione e un po’ di cura potrebbe essere un buon posto. Così com’è, non lo consiglierei.

It is a good place to stay…