贝拉佛罗伦萨酒店

The Hotel is very close to the Firenze SMN station, the location is perfect. The staffs are friendly and helpful. Breakfast is included which is a plus. The room is clean and big although the toilet is a bit small. The major downside of this hotel is that there is no elevator. You would have to carry your suitcase through the stairs.

Close to Train Station. Very good except no lift. You need to take your luggage by stairs.

距離火車站及超級市場都是一分鐘路程，行去the mall 巴士站2-3分鐘，主要景點都可以行過去，不用坐車。沒有電梯，員工很熱情，會幫你搬行李上樓。早餐豐富！總體表現超越3星級的水平！ 值得再次入住！

nice

天井が高くてまどがおおきく

It was good for the location.

The bathroom was smaller than most. I am not a newbie to traveling and recognize that around the world 3 stars means different things. It was clean but no elevator made it challenging luckily we were on 2nd floor. The access to the train station though was great.

Very simple, basic room, but it was very clean and comfortable. Not a fancy place but is well-maintained and the staff were friendly and helpful. Great location - you can walk everywhere easily.

Overall, this hotel is an excellent choice for travelers looking for convenience rather than luxury. Its biggest advantage is its location, just steps away from the Santa Maria Novella train station, making it incredibly easy to travel around Florence and beyond. The hotel offers the essentials without any unnecessary frills. There are several restaurants and a grocery store nearby, and the historic center of Florence is only about a 15-minute walk away. The location is truly one of the hotel’s strongest points. The staff was very friendly, welcoming, and always willing to help. We appreciated their kindness throughout our stay. The only downside was the housekeeping service. During our five-day stay, whenever we returned to the hotel around 4:00 or 5:00 PM, the housekeeper was still cleaning our room. It appeared that there was only one housekeeper responsible for all the rooms, which can become challenging when the hotel is fully booked. As a result, room cleaning was often delayed and guests may have to wait before accessing their rooms comfortably. That said, the hotel’s excellent location, friendly staff, and overall convenience make it a great option for anyone visiting Florence.

The room was a mess. There was a bloodstain on blanket. Floor was disgusting. Everywhere was in dust, hair and nails. There was no elevator, at night or early morning people was carrying their luggage by screaming. I have never seen a hotel or hotel room like this. I have no idea how does it get three stars

A1

Absolutely terrible stay. The room was disgusting from the moment we arrived. There were mosquitos everywhere, ants crawling around the room, and a constant smell of sewage coming from the bathroom. The bathroom itself was filthy, mould all over the walls and shower, dirt everywhere, and clearly not cleaned properly in a long time. The bed wasn’t clean either, with hairs all through the bedding which was honestly revolting. The walls throughout the room were blackened, damaged, and badly maintained. To make things worse, it was obvious the room hadn’t even been cleaned before we checked in because there was still a welcome note and other belongings/items left behind from the previous guest. If this is considered a 3-star hotel in Florence, I’d hate to see what a 1 or 2-star hotel looks like. It’s clear this place got its 3-star rating years ago and has done absolutely nothing to maintain any sort of standard since then. Would not recommend this hotel to anyone. Stay away! Honestly the streets would probably be a safer and cleaner option!

clean room. very nice staff. close to train station. great for one night.

Extremely friendly and helpful staff, easy access from train station, walking distance to all the sites

Banheiro extremamente pequeno.. Faltou informacoes sobre as escadas para acesso ao quarto.. Camas extremamente barulhentas.. Mas a localização excelente..

Luftkonditionering ok. Ingen bar. Dåligt städat och inpyrd röklukt. Okej säng och rena lakan handdukar. Billigt mot övriga i Florence

A nice hotel and close for walking. Also hotel was quiet and not far from train station.

The room wasn’t ready when we arrived but the poor housekeeper was working hard as previous occupants had left a mess to clean up. A working elevator would have been great. Staff was good.

Guiliana checked me in and helped me map out a great itinerary for my walking of Florence. I appreciated her very much. The hotel was perfect for my needs.

None