城市酒店

Excelente hotel. Muito próximo ao centro da cidade. Cerca de 10 min andando da estação de trem. Ótimo café da manhã. Funcionários simpáticos e prestativos

Schönes hotel am Gardasee. Gut für kurze Aufenthalte. Parken für 12€ am Tag, wie auf der Straße auch.

Localização perfeita, Café da manhã maravilhoso, equipe simpática. Só o quarto com passagem de ruído do quarto au lado prejudicou a privacidade e o box minúsculo o banho.

We were very happy with everything, great location, clean etc. The breakfast however exceptional, extensive range, great quality, fantastic.

Lovely stay room was ready earlier so we could check in lovely breakfast and air conditioning too thanks for a great stay

Very good location few minute walk from ferry terminal, local busses, food and shopping. Beautiful lake side walking path. Staff was welcoming. Greeted us each time we came and went. Helpful. Safe area, clean well kept facility. Elevator AC, great breakfast. In room electric kettle and coffee station, small fridge. Quite area. A little surrounding room noise transmitted but not bad. Small rooms, even smaller bathroom. Rain head shower looks impressive but water pressure is so-so and the shower is so small the rain head barely fits inside. Bed was ok but nothing to write home about.

Great location. Excellent breakfast

Staff was very accommodating!! Location was fantastic

Tout parfait

Gostei muito do hotel, tem uma localização excelente e funcionários muito atenciosos. O quarto era bom, bem limpo e espaçoso. Foi uma ótima experiência.

Excelente café da manhã.

Excelente ubicación , personal servicial .

Flott og rimelig hotell 10 minutter fra jernbanestasjonen og 5 min fra sjøen. Meget hyggelig og service innstilt personell. Meget god frokost.

Very nice and reasonably priced.

Bra.

I am writing to provide feedback on my recent one-week stay at your hotel. There were several aspects of my experience that I appreciated, but also a significant issue that affected the quality of my stay. Positive Points: The hotel's location is excellent and very convenient The breakfast service was of high quality and enjoyable Area of Concern: Unfortunately, I experienced a serious issue with the acoustic isolation in my room. There is a connecting door between my room and the adjacent one, which resulted in me being able to hear all conversations, television sounds, and other noise from the neighboring guests. Despite using ear plugs, the noise level significantly disrupted my sleep throughout my stay. I reported this issue to the front desk staff on multiple occasions during my stay, but unfortunately, no effective solution was provided. It's disappointing that a hotel with so much potential to be an excellent choice has this fundamental issue affecting guest comfort. I believe addressing this acoustic problem would greatly enhance the overall guest experience. I hope this feedback is helpful as you continue to improve your services.

Lugnt läge väldigt nära centrum - vi tyckte läget var perfekt. Frukosten överraskade positivt, både vad gäller miljö och utbud. Trevlig hjälpsam personal. Prisvärt och ett hotell vi gärna kommer tillbaka till.

Staff at this hotel is incredibly rude. Bad even by Italian standards. They don’t answer WhatsApp or phone. They take days to respond to emails. They are rude to people with special needs and say nasty things in Italian assuming British people don’t understand. It’s disgraceful

My negative feedback about this hotel relates to the ignorance and rudeness of reception staff. I rang the hotel looking for my husband and staff were incredibly rude, claiming they couldn’t find him as a guest. Then the receptionist was necessarily rude to my autistic son because he didn’t say hello to him. It’s unbelievable that they allow staff like that. I would never stay there again

L'hotel è situato in una posizione strategica e comoda per arrivare facilmente al centro di Desenzano. Camera grande e pulita, personale gentile e accogliente. Colazione abbondante e con prodotti freschi