威尼斯大都会酒店

The hotel forgot to pick us up at the train station, it w as midnight , We had 4 suit cases and 4 carry on bags. We could not get a water taxi at that hour. I called the hotel. they instructed my to take the water bus. With all this luggage and cobble stone , upon arrival at the water bus station nearest our hotel. We had to walk 5 city blocks crossing 3 bridges. It was terrible. we ruined two pair of shoes.

Literally one of the most amazing hotels I’ve ever been to in my 63 years of traveling the world. The location, the food, the artworks, the rooms, the staff! Everything was superb. I was with my mother and aunt, both are very particular about their standards and we were all equally impressed.

Very bad relationships

Bad relations room terrible and breakfast also miserable for 5 stars hotel

Hotel was great and staff very helpful and friendly

I like everything

Fabulous location. Great arty property. Friendly staff.

A truly lovely, old school hotel. Beautiful rooms, charming and attentive staff and a perfect location - close , but not too close to the action of Venice. Our focus this trip was the Biennale, which was walkable. We highly recommend The Metropole.

My travels around the world are fairly extensive. This hotel far exceeds quality and service in any hotel I’ve stayed in. This family owned hotel treats you as you are an extended family member This is a MUST STAY in Venice I give it 10 🌟out of 5 ✨. Its that good

Service is wonderful. Convenient location but away from the crowd.

Excellent hotel. Incredibly interesting atmosphere and ambience. Very old Venice. I felt as if I was in an Agatha Christie movie. Great service. Great food. My room was very comfortable. It was in the garden area. I highly recommend the Metropole.

The hotel is located at a prime location in Venice and has an antiquated/gothic charm to it. That being said, I would not characterize this as a true 5 star hotel. The service was average and the bathrooms need some safety-proofing or upgrading. It was a fine stay, but I wouldn't book again with the prices.

This is a fantastic property second time staying here absolutely love the decor and charm and characteristic

Great hotel and staff. Fabulous location for getting around.hotel has a beautiful baroque garden which was peaceful and relaxing after sight seeing. Clean and well maintained hotel with interesting beautiful decor. Great value for money

This is a great hotel, staff was exceptional and friendly. Would highly recommend this hotel

The hotel was absolutely beautiful. The staff was superior in all ways. Delicious breakfast. Charm galore. The best hotel I've ever stayed at in my life.

Great location and great staff. The room temperature was way too hot and staff could not cool it down.

Location and history of the hotel were great and most staff members did an amazing job. However, my wife’s pricey makeup set was stolen from our room, and some of the additional services were hopelessly overpriced. Almost comical was a rat one morning in the dining room spooking all the guests!

Excellent staff. Nice room appointments. Acceptable breakfast. Great location.

This hotel is dark … And, I mean dark both in the lobby and our room. The color scheme is scary if that’s what you like you would love it. The hotel breakfast was included in our rate $$$ was a joke. They don’t even have any type of breakfast meet for 2 out 3 days we were there. How expensive is bacon or breakfast sausage? To make up for lack of items on display, there were 3 different plate of pineapple - seriously?!?! I know we were we in trouble when they need to serve croissants as special item from the kitchen so they can control quantity and those croissants is at best passable. There were no other pastry available except for some type oily mini donuts. Btw, you get a physical key to your room not a digital card and you supposed to leave it the front desk each time you go out…talk about safety?? The bathroom is a mess too - there is this small glass partition for the shower but useless and we should wet the floor regardless how careful we shower. Don’t stay here if you have a choice. Your money is better spend a 2 star hotel … sigh.