NH 拿坡里全景酒店

Great location. Nice staff. High floor with view. Taxi fixed rate to airport - need to confirm with driver they all wait outside and ask for more but I refused. No garage need to park nearby - also check several garage on the price - varies. Quite like the hotel in general

Air conditioners are not functioning well. Even though they have changed the rooms for us, the overall quality of our stay is still not as good as we expected.

景观很好，管理比较正规

Las políticas de cancelación de reservas son injustas, son intransigentes y poco amigables, solo les interesa el dinero y no ayudarle a los huéspedes, tuve que pagar doble por todo, no lo recomiendo para nada

Not a fan in general. The images I online were deceiving

Excellent

Toller Blick von oben auf die Stadt

During the check-in, I was told that they only had one room left and it would be a “city” view. I told him I had a “sea” view reserved through Hotels.com. He then gave me a sea view room after that. Why should I have to do that challenge?

I love Panorama Hotel, is amazing, the preople who work there is very profesional , now Ilaria and Piergiorgio and Pietro, They attended me and were excellent ❤️🥰

not worth the price.

Hotellrommet var slitt, rommene var uten dekorasjon og kun et lite vindu som ikke passet størrelsen til rommet. Dette gjorde opplevelsen ukoselig. Bildene fra annonsen opplevdes ikke å samsvare med realiteten.

Property was fine but i didnt understand why they gave two single beds and pushed it together. We think it mightve had bed bugs, we had gotten many bug bites after sleeping and they were a bit frugal with the toilet paper, we had to call down twice to have more brought to us. The gym facility was excellent which is a huge deal breaker for me, and the view from the hotel room was amazing.

Room walls were dirty and stained.

Práctica, cómoda, buen desayuno. Bien ubicada

とても清潔かつ、景色が良い。 スタッフの対応はとても丁寧だが、３人部屋でタオルが一人分足りず、お願いしたがすぐに来なかったりと、忙しいのか　お願いしたことがすぐに伝わらない、実施してもらえないことがある。

Really nice hotel with great location. A bit pricey in the next door parking garage(40eur per day for SUV). The only bad thing about the hotel itself is the fact

AMAZING PLACE, GENARO THE MEN IN THE FORNT DESK IS AMAZON PERSON, HE HELP ME IN EVERITHING...

Clean, nice and comfortable facility Friendly staff Several good restaurants

I am writing to formally express my disappointment regarding our recent stay. Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service. When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations. Upon requesting a room change, we were required to pay an additional €100 for reasons that were not clearly explained. To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip. When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience. Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay.

Fantastic staff. Fantastic breakfast. Perfect location for sightseeing Naples.