DoubleTree by Hilton Osaka Castle

櫃檯英文待加強喔

國際化的飯店，飯店人員多可以用英語完整應答。

客房乾淨，人員親切，浴室寬大舒適，兩站即可抵達東梅田站，購物超方便。 唯一美中不足是窗外未能看到大阪城，若能提供面對大阪城景觀房的加價選項服務，會更完美。

有很好的景觀，早餐豐盛多樣化，能吃到大阪特色料理。很可惜沒有三人房。

Great place to enjoy the beauty of Osaka castle.

住得好舒服，非常滿意，只是頭兩天剛好遇上日本假期，早餐好似打仗咁，外面食物refill速度唔夠快，好多吉盤，只要一refill，大家又要衝出去搶，而且選擇唔算多 住行政樓層可以入lounge, 頭兩個亦因為假期關係，超級多人，根本應付唔到咁多人同時係lounge

酒店非常新，剛落成不足一年，整體設計及狀況非常好，景觀面對大阪城，非常好。只住了一晚，還可以。但酒店地點較偏，雖然附近有24小時1100yen停車場，酒店收費3000yen有點貴。早餐不過不失，選擇豐富及味道好，附近有Lawson，但建議入住這酒店加訂早餐會方便些。

Mine is King size bedroom facing river and railway. Cozy and clean. Like new bathroom layout. Have pool n gym but no onsen facilities. Not near convenient shops. Parking mgt can be better.

非常舒服

I really liked the spacious room, the staff and the restaurant & bar overlooking Osaka castle.

Loved the view overlooking the castle - could sit in the cozy chair and stare out at the view. Easy access to the metro and nice walkable neighbourhood. The staff were amazing helping us organize adjoining rooms for our family and a late check out as our flight was in the evening. Kids loved the pool and the breakfast was delicious.

While we genuinely enjoyed our stay at Osaka Castle. The location is excellent. Being directly opposite Osaka Castle is incredibly special. It is also very convenient to the train station, making it easy to explore Osaka and beyond. Although this isn't the busiest tourist area, we actually enjoyed that. If you spend a little time wandering the surrounding streets, you'll find some fantastic local restaurants tucked away. It felt a little more relaxed than staying in the heart of Dotonbori while still being extremely accessible. We chose a river view room rather than paying the additional cost for a castle view, I'm actually very pleased we did. Watching the river, trains and city come alive each morning became one of my favourite parts of the stay. You still enjoy beautiful views of Osaka Castle from the breakfast restaurant, so for us, the river view offered the best of both worlds. The room itself was modern, clean and comfortable. However, if you are travelling with 3 adults with the rollaway bed option and luggage, there was not much room left to move around for a long stay so we booked an additional room after arrival. The restaurant staff deserve recognition, were always polite, helpful and accommodating. The reception experience, however, was probably the biggest disappointment. The front desk staff here felt noticeably unwelcoming. Nothing was necessarily wrong, just lacking some warmth and care.

We thoroughly enjoyed our stay at Hilton Osaka Castle. The location is fantastic, with beautiful views of Osaka Castle and an easy walk to the train station, We also discovered some excellent restaurants in the quieter surrounding streets, which was a nice change from the busier tourist areas. We chose a river view room instead of paying extra for a castle view, and I'm so glad we did. Watching the river, trains and city each morning was a highlight, and you still get wonderful views of Osaka Castle from the breakfast restaurant. Breakfast was excellent, with a great variety of Western and Japanese options. The restaurant staff were always friendly, helpful and accommodating. While some seemed a little less experienced, their genuine effort and willingness to help was great. The reception staff were a bit of a down side, they weren't unfriendly, but I felt they lacked the warmth and customer service I would expect from a Hilton hotel. Really just seemed very disinterested compared to the other hotels in Japan The indoor pool was lovely, although the compulsory swim cap rule was fine but odd when my partner, who is completely bald, was still required to wear one :) One thing to be aware of is the room size for a third guest. We booked one room for three adults with a rollaway bed, but once our luggage was inside, there was barely any space to move. We ended up booking another room. This setup may suit a family with minimal luggage or a small child

オープンして２年だったので、ホテル内は綺麗でした。

対応していただいたスタッフの方々が丁寧で気持ちよく過ごせました

完璧だと思うほどサービスや設備の質が行き届いていてとてもリラックスできました。 例えばLEDつきの拡大鏡も便利でした。 居心地良くてまた利用したいと思いました。

非常に心地よい滞在をさせていただきました。 今回宿泊したお部屋からは大阪城を一望することができ、大変貴重で素晴らしい体験となりました。 また、朝食もいただきましたが、和食（大阪のソールフード）・洋食をはじめとしたバラエティ豊かなメニューが揃っており、海外からのお客様にも十分ご満足いただける内容だと感じました。 立地につきましても、ビジネスでご利用の方はもちろん、観光でお越しの方にも大変便利で魅力的なホテルだと思いました。　ありがとうございました。

The breakfast was very generous, double even, we had access at the executive lounge and at the main dining area. A lot of personal attention from Aki the breakfast host was lovely. We had a slight hitch with our very fancy Japanese toilets was a bit of a let down. The views over the river onto the city and the castle were worth every hour spent earning every dollar we spent.

Staff are very courteous and helpful. Cleaning was excellent and can back when had had left DND all. Highly recommend.

One of the best hotels in Osaka