虹夕诺雅轻井泽

不愧是當地著名的酒店，無論是酒店裡面的小溪流水、房間的環境以及服務員的素質都非常高。在此希望表揚虹夕諾雅輕井澤的各位員工，服務貼心，也會主動關心旅客的需要為我們多次提供適切的幫助，非常感激！

I thought it’s not really friendly for the disabled people and old people,as me I boken my leg ,and then my booking is in the third floor. But the staff told me it’s the second floor. But actually it’s should be the third floor. And didn’t help me to change to the first floor. And as I look around it’s not full actually. But the stuff didn’t help me to change to the first floor.so I didn’t had to walk around the resort area. And didn’t go to use those onsen,because of I need to upstairs and downstairs. It’s really hard for me to do. But the stuff is really helpful and nice to us. And at the last day I can walk a little.then I found out the lounge is free for the Guest have some local snacks and coffee and juice,but one of my suggestions is should be serve the fresh Mike to the guest as well. Because not everyone like to drink black coffee and not everyone like to use the Mama coffe creamer!and in this morning they have some famous cake in Japan serve for the Guest. Not bad,but it’s really too sweet for us.

飯店距離輕井澤車站約20分鐘車程，在車站南口有接駁車到飯店，入住時check in一對一的服務直接在房間裡辦理，行李也由服務人員放置房間，飯店早餐可依照旅客作息配合，一直提供到快中午，都可以當早午餐了，house keeping也是配合旅客外出時間做打掃，完全不會打擾在房間內的休息時間，旅客要到附近景點，都可預約車輛接送，整趟行程非常滿意，下次依舊會再次入住！