新车站酒店

A very tired old hotel, cramped rooms, just one lift servicing well over 100 bedrooms Very irritating that, having paid for breakfasts when booking, the management then refused to provide any breakfast. Avoid.

Served a great Japanese breakfast each morning.

good walk

Good location right near the station and a short walk away from interesting things. Hotel was a bit dated but still functional. Small room, but that's to be expected in Japan and especially for the price.

Within 3-5 mins walk to Matsumoto JR station. Hotel and room is dated slightly old, but not a deal-breaker. Extremely slow wifi. Other than that, great for its price and location.

Very convenient and clean. Rooms are traditional Japanese space. Blanket feels a bit old. traditional Japanese bath on top floor is very pleasant.

Great hotel very close to the station good public baths on top floor.

We arrived early in the day so the staff held our luggage for us until the rooms were ready. This was a great help. One room smelled heavily of cigarette smoke even though the sign on the door said non-smoking. The bathroom shower/bath is VERY small. Overall a tolerable experience based on the price.

Hotel is ok but the room was not cleaned to the standard in Japan. Numerous hair, dirty wall (I had to clean the area next to the bed before going to bed), very dusty under the bed and furniture etc... also it's quite old and would need renovation works for walls, carpets... Service and employees were good. Location is nice.

It is a great hotel I recommend you to stay here. It will be a good experience

IT was great !

Our stay at New Station was pleasant and comfortable. It is conveniently located three minutes from the station and 15 minutes’ walk to the Matsumoto Castle. Staff were fabulous as well. Highly recommended!

The hotel's location is its best asset, it's literally 2 minutes walk from the train station. The building and the rooms are a bit dated and narrow but it's overall quite pleasant. Facilities are basic but all working well. Beds are comfortable. We appreciate the fact that the hotel was flexible enough to reschedule at the last minute our reservation 24 hours later than originally planned without charging anything.

Sizeable room near everything, train and bus stations and old and new town as well as castle.

Convenient location after completing the alpine route

Very nice, clean, overall comfortable room but extremely tiny.

The room is really tiny and not comfortable to stay with another person. Location was very good close to the Matsumoto Station.

Nice hotel that is close to JR Matsumoto Station and easy to get around like visiting Matsumoto Castle, restaurants. Good rest before going up to the Japan alps. Two female front desk staffs were very helpful and can speak English. I appreciated their hospitality. If you replace the bed mattress, I definitely will come back again. Thank you.

We stayed here for a night after our trip through the Alpine Route. The reception ladies were very friendly and gave us information and guides on the weather and sightseeing in Matsumoto. The room was very spacious and cozy; there were two sofas, a large dressing table, and a wall-mounted TV. After a weather-battling trip through Tateyama and Kurobe, the public bath on the 7th floor was more than I could ask for.

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