柏木广场酒店 - 别馆

房間空間寬敞舒適，酒店大堂很大，有免費即磨咖啡任飲，可借酒店沒有餐廳提供早餐，可能我住的是別館吧，但酒店附近很多食肆，早午晚餐各式食店都有。地點十分近火車站，但到築地市場也需約1小時車程，還好火車班次也很密。附近有大型商場及購物街，購物很方便，DAISO亦於火車站商場內，雖離東京市中心較遠，但性價比高，也是一個不錯選擇。

Generally is good but you can smell the smoke at corridor and in lift.

位置方便 住宿環境如圖示

飯店人員交接能力不好，因提早到，故先告知工作人員；待行李保管，確認資料後就離開了；晚上回來時，卻沒依當初預定的項目。

Ce fut un séjour parfait avec un personnel d'accueil très sympathique et un très bon personnel pour le nettoyage des chambres.

It is close to train station with all kinds of shopping and restaurants.

Great staff. Terrible furnishings. Uncomfortable mattress, dirty stained carpets, uncomfortable damaged furniture in room and lobby. Lobby restaurant is permanently closed and could be easily re-purposed for additional lobby space. This hotel needed a renovation 8 years ago. Decent location but there are better choices nearby.

古いですが清潔で、ツインの部屋が広くてよかったです。駅前ですが騒音も感じずゆっくり眠れました。駐車場割引券もあり1番停めても500円でした。ただ1階ロビーのカフェスペースが2020年閉店から食器や家具、小物がずっと放置されているようで印象が悪く残念です。

飲み屋街の中にあるビジネスホテルといった感じだったが、部屋やバスユニットはキレイで嫌な臭いは感じなかった 窓の外は隣のビルの壁で見晴らしは良くなかったが、料金も安く、寝るだけの部屋としては十分だった

フロントの対応が爽やかで、気持ち良く過ごさせて、頂きました。

Convenient, safe, walkable, close to public transportation.

Great customer services and clean.

Pior atendimento que já tive até hoje no Japão, recepção sem empatia, sem nenhuma explicação das funcionalidades do hotel, quando questionado algo, respostas como “sim” ou “não”, muito decepcionante uma condição dessa, uma vez que fomos extremamente bem tratados em outros hotéis. Obs.: Nem bom dia nos deram.

駅西口から数分、特に雨天の日は助かりますます。周辺は居酒屋が多く、これも便利でした。また泊まります。

Very good

보통 정도의 준수한 호텔

Although the service was good, it was just SO outdated.

清潔で、対応も良く素晴らしい

宿泊2日目からwi-fiの接続が出来なくなった、 自販機に冷たい飲み物しか無かったのが残念。しかし、部屋が思ったより広くベットもゆったりとしてくつろげた。

This hotel is very dirty. From the minute you walk into the lobby, you can tell how run down the hotel is. I wanted to give them a chance considering the price we paid, which by the way was not too cheap, but we booked last minute so I wasn't being too picky. Once we went up to our room, I immediately noticed the dirty carpet. My friend checked the bed to see if it was clean and we immediately see bedbugs. They were crawling all over the bed and the table. We left the room and informed the staff. At first, they were denying it then one staff member went upstairs with my friend to check and confirmed with his coworker that he saw bugs. We asked for refund and they told us we would have to wait to get it through Expedia. We said no problem, we'll call Expedia ourselves too. When they saw us contacting Expedia, they immediately refunded us in cash. Once we left the hotel and took our shoes off to clean, the bugs were stuck in our shoes so that means the rooms are filled with them. I want to point out that the staff was very nice but very shady. It looked like to me that they didn't want Expedia or Hotels.com to know the situation and wanted to keep all of this under wraps. Do yourself a favour and check reviews for cleanliness for every hotel that you book because it is very crucial. I wanted to write this review to help someone else who might experience the same thing or might miss checking like we did and accidentally bring unwanted bugs with them back