Tomariehotel & condominium

希望可以在乾淨一點，發霉的枕頭可能要定時換一換，住宿人員幾位可能要準備幾位人員的枕頭加枕頭套及毛巾。

The apartment was clean and big. Unfortunately the 2 self check-in iPads were faulty when we arrived. Luckily a nice Australian family let us use their phone to call customer service.

有免費泊車

環境乾淨又安靜

方便出入，寧靜，有小小不足垃圾袋太小，唔夠用要自己講買。希望下次有機會再住唔好再出現小小問題！

廚房好好用💪💪

客房位置尚算可，整體房間都寬敞，但設備很不濟，如洗衣機不能正常運作，廁所的燈會自動在正在去廁所的時候突然關上，不停又開又着。而且Wi-Fi很慢。

大約5分鐘後到博多站，室內空間充裕，三個大行李箱打開都冇問題，與自家大廈旁邊有免費停車位提供

有車位，入住方便

Knew it is unmanned apartment thus has pre-contacted to re-confirm sufficient bath towels will be provided, e.g. 1 set per guest x station days, but turn out only 1 set per guest was provided and was told to wash it by using the apartment washing machine. Secondary, it only provide 6 pcs hangers for 3 guests and was being rejected when requested for more. As long as provide washing machine for guest washing convenience, in addition, requested guest washing bath towels by themselves, it is absolutely unreasonable only provide 2 hangers per guest. I have experienced other same type unmanned hotel apartments in Tokyo & Osaka, all provide dairy bath towels replacements and sufficient hangers. Thirdly, after pre-registered guests passport data, the Apartment sent a return auto-mail provide a QR quote but without explaining what is the purpose of the QR quote. All in all, it is over price for such poor services hotel apartment besides the described room size and setting are similar with the booking web-page.

Good

Good

Check-in instruction has some room for improvement. Surprised to see that keys are used in an unmanned (apartment) hotel. The room key was stored in a box on the door and a pin is needed to open the box. (Instructions are not very clear about how to open the box.) Since you anyway need a pin, why not just change it to electronic locks? After finally entering the room, I found there was no hot water in the shower. It turned out it was shut down due to some reason (overheated or something) and I needed to reset it in the kitchen. The owner could have written the instructions on the wall of the shower room. The room is spacious, clean and has three beds. But for a solo business traveler, the other two beds were redundant and wished there were more room on the counter of the bathroom. Hotel close to main roads and could be a bit noisy at night when cars pass by, especially for beds close to windows.

It was wonderful experience for us to staying in Tomariehotel as a family trip. The room was big and well equipped with all the kitchen appliances. That’s perfect for family with infant and kids. Even though the location is a little bit far from the Hakata station, but still acceptable. Just 10mins walk from hakata station. Willing to stay again when we visit hakata again. Highly recommend for any trip with infant and elderly

有小廚房餐桌，聚餐小酌！離博多站有一點點小遠~其他都不錯！

沒有需要用

離車站月步行10分鐘，但備物齊全，很棒

Everything is good

無

Free parking. Clean room