Dear Saraichik Hotel. I wanted to express my gratitude to your staff. We have had several participants stay with you recently and both have had some hiccups in their travel. The staff at this hotel were extremely friendly and accommodating during these mishaps and I am grateful for their assistance with them. I am very impressed and happy with this hotel. We will be using it again in the future for our United States government programs in the future. Thank you so much.
So, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future.
In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice).
Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍