Mercure Riga Centre

正體滿意，但是廁所不滿意有臭味。

everything was wonderful!!

Das Frühstück war katastrophal. Man sitzt an Plastiktischen wie in einer Kantine und nicht wie in einem Viersternehotel. Außerdem war der Raum völlig überfüllt. Die Auswahl an Speisen war minimal. Im Bad fallen die Fliesen von der Wand. Klimaanlage funktionierte im ganzen Hotel nicht wirklich.

Fantastic hotel in a fantastic location! Room was spacious, clean and comfortable. Breakfast was outstanding. Hotel is close to central station and all major sites are a short walking distance away.

Ok hotell men de stenhårda kuddarna I sängen förstörde natten

The hotel was overall fine but the check-in was horrible. We arrived early at the hotel to try to check in, they told us to return at 14:00, which was fine. When we did return at the actual check-in time they told us our rooms were not ready (along with many other guests having the same problem). We had to wait an hour to get our room and the personnel knew there would be problems the first time we tried to check in. The sensible thing would have been to give us a heads-up that check-in that day would be delayed so that we could have headed out and returned later to check in. The bar was barely manned and even when the receptionists said it would be it wasn't. The receptionists (one specifically) were not informative nor pleasant and made us (and everyone else) feel like a problem. Also rain leaked into the room from the top of the windows.

Siistijät ystävällisiä Henkilökunnalla tympeä tyyli kohdata asiakas Aamiainen aseteltu epäjohdonmukaisesti, joka aiheutti lähes kaaosta salissa sekä lämpimät antimet lähes kylmiä Baarikaapissa vanhentuneita juomia, pyynnöstä huolimatta tuoreempia ei saatu tilalle koko 3 päivän aikana. Kylpyhuoneen lattia oli lähes polttavan kuuma eikä sitä voinut säätää pienemmäksi.

The hotel is ok, breakfast sometimes crowdy, Sauna has to be paid extra

There was black mold in the shower. I reported it the next morning and they did nothing about it the next day. I told them about again when I departed and all they offered was an apology. I wouldn't stay here again because of it.

It was a decent stay

Good hotel and strategically positioned

staff from front desk deserve for coaching . I would like to see improvement. Hard communications . they know better. It wasn’t my first time in Mercury hotel but for now the last one. Also weird that hotel is taking 50 euro deposit as they call this just in case if you will break glass 😂 I’m traveling a lot monthly probably visiting from 3-5 hotels and Iexperienced something like this for the first time. No one charged for broken glass

Hotell med bra läge, och rum i gott skick. Det behövs dock en uppstyrning av frukostserveringen, dåligt flöde, låång kö till kaffemaskinerna (och alla fungerade inte) samt mycket disk kvar ute.

Bra rum som är något större än genomsnittet för prisklassen. Ok frukost men lite sent att den öppnar först kl 07:00 på helgerna. Bra läge i stan.

I had a very nice stay. The staff were nice and helpful. Spacious room and comfortable bed. The only minus will be the breakfast, not so many options.

En general todo bien

Fruktansvärt oserviceminded personal! Inte alls villiga att lösa problem och svarar otrevligt till flertalet gäster!

very good but room aircondition not work like it should be even after "maintanence"

Vastaanoton toiminta todella surkeaa, sisään ja ulos kirjautumisessa. Tämän voisi hoitaa tyylikkäämmin automaatilla jolta saisi kenties helpommin tietoa hotellin palveluista. Aamiaistarjoilijat hymyilivät, olivat avuliaita. Muutoin kelpo hotelli

Nuhjuinen hotelli, henkilökunta ylimielistä. Aamiaisella taustamusiikki liian lujalla, oyysin hiljentämään, mutta sitä ei tehty. Narkkareita takapihalla, näkyi ikkunasta heidän toimintansa. Ei mielestäni edusta 4 tähteä.