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Mangala Estate Boutique Resort
度假村
9.0
/10
超棒
144个评论
客人对住宿的评价
Nur H. B. M. N.
9.4
/ 10
工作人员热情周到的款待，尤其是扎法尔，让我们的入住体验格外特别，他的友善令人难忘。餐饮团队的服务无可挑剔，彬彬有礼，严格遵守标准操作程序，确保了愉悦精致的用餐体验。我们也非常享受骑行活动，宽敞的环境和优美的环境让骑行既轻松又有趣，丝毫没有单调乏味的感觉。总而言之，这是一次真正难忘的体验，融合了优质的服务、愉快的活动和优美的环境。
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Ai Jie
9.4
/ 10
在出行当天最后一刻预订的。酒店满足了我的所有要求。在这里度过了非常愉快的三天，以后还会再来的！早餐选择不多，但他们更注重质量而不是数量。服务很棒，我很享受这次住宿！
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Rod A. R.
10.0
/ 10
完美的酒店。环境优美。服务一流。房间超赞！泳池超大。周年纪念日还送了惊喜蛋糕。非常感谢。一定会再来的。
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kwaleegin
9.4
/ 10
这是我们在马来西亚住过的最棒的度假村之一。我喜欢这里的宁静、五星级的设施和友好的服务。Jala Villa 非常漂亮，湖景迷人，我们每天都能看到科莫多巨蜥过河，别墅周围鱼群欢快地游动，真是令人难忘。
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Ahmad M. b. M. T.
10.0
/ 10
非常适合度假的地方。地理位置优越，环境宁静。
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在该地区
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Lebuhraya Tun Razak, Gambang, Kuantan, Pahang, Malaysia, 26300
主要设施
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空调
餐厅
游泳池
24 小时前台
停车场
WiFi
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Mangala Estate Boutique Resort周围有什么
Lebuhraya Tun Razak, Gambang, Kuantan, Pahang, Malaysia, 26300
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Mangala Estate Boutique Resort 概览
探索 Mangala Estate Boutique Resort 的魅力，这是一个提供独特体验的精品度假村。 Mangala Estate Boutique Resort 坐落在彭亨州一个宁静的地点，提供了一个宁静的休憩之所，同时交通便利，可轻松前往附近的景点和交通枢纽。 无论您是寻求独处的单人冒险家，还是渴望浪漫之旅的伴侣，Mangala Estate Boutique Resort 都能以其独特的风格和宁静的氛围满足各种旅客的需求。
位置和交通
Mangala Estate Boutique Resort 距离甘孟水上乐园不远，提供了一个远离喧嚣的宁静天堂。 靠近主要地标使其成为探索该地区的理想基地。 度假村可驾车抵达，并为客人提供停车位。 虽然附近公共交通选择有限，但度假村可以协助安排交通服务。
风格和氛围
Mangala Estate Boutique Resort 散发着低调的优雅和放松的氛围。 度假村的设计与其自然环境完美融合，营造出和谐而温馨的氛围。 精心策划的装饰和对细节的关注营造出精致的舒适感，使其成为放松身心和充电的理想场所。
Mangala Estate Boutique Resort
的预订价格从每间客房每晚 - 起，为您的旅行提供舒适便捷的住宿。入住 Mangala Estate Boutique Resort 的期望
Mangala Estate Boutique Resort 共有 39 间客房，提供设备齐全的空间和周到的设施，以确保顺畅的宾客体验。
住宿提供一系列设施和服务，包括 空调, 餐厅, 游泳池, 24 小时前台, 停车场, WiFi。
房间类型
Mangala Estate Boutique Resort 提供各种别墅，以满足不同的需求和偏好。 每栋别墅的设计都考虑到了舒适性和便利性，设有私人游泳池和郁郁葱葱的花园景观。 所有别墅均配备现代化设施，确保您享受愉快而轻松的住宿体验。
所有这些设施都包含在 - 中，其中包括税费和其他费用，确保您在整个住宿期间获得安全舒适的体验。
Mangala Estate Boutique Resort 设施
在 Mangala Estate Boutique Resort 享受宁静而焕发活力的体验。 度假村营造出宁静的氛围，非常适合那些寻求放松和逃离的人。 工作人员致力于提供卓越的服务，确保每位客人都感到宾至如归和受到照顾。
客人概况
Mangala Estate Boutique Resort 吸引了各种各样的客人，包括情侣、家庭和小型团体。 度假村宁静的氛围和便利的位置使其成为那些寻求放松度假的热门选择。 无论您是想探索当地还是只是在私人泳池旁放松身心，Mangala Estate Boutique Resort 都能提供完美的环境。
度假村活动
虽然 Mangala Estate Boutique Resort 专注于提供宁静的休憩之所，但它也提供一系列活动来提升您的住宿体验。 在无边泳池中畅游，享受水疗护理，或只是在郁郁葱葱的花园中放松身心。 度假村还为那些想要探索周围地区的人提供自然漫步和自行车道。
入住须知
为确保所有客人都能享受宁静愉快的住宿体验，Mangala Estate Boutique Resort 制定了一套入住须知。 这些包括尊重安静时间、避免在指定区域吸烟以及遵守度假村的泳池使用指南。 还鼓励客人注意自然环境并节约资源。
如何前往 Mangala Estate Boutique Resort
前往 Mangala Estate Boutique Resort 非常简单，有多种交通方式可供选择。
交通方式
最近的机场是苏丹哈吉艾哈迈德沙阿机场 (KUA)，车程约 45 分钟。 机场提供出租车和汽车租赁服务。 或者，您可以安排通过度假村安排私人接送服务。
路线
如果乘坐出租车或汽车旅行，只需使用 GPS 导航应用程序并输入度假村的地址即可。 路线标志清晰，从主要道路可轻松抵达度假村。
Mangala Estate Boutique Resort 附近的食物
Mangala Estate Boutique Resort 附近提供各种餐饮选择，以满足不同的口味和预算。
餐饮选择
Mangala Estate Boutique Resort 酒店内的餐厅提供令人愉悦的用餐体验，供应各种当地和国际美食。 客人可以在轻松优雅的环境中享用早餐、午餐和晚餐。 特殊场合还提供私人用餐选择。
附近餐厅
在 Mangala Estate Boutique Resort 的短途车程内，您会发现各种当地餐馆和餐厅。 在附近的熟食中心品尝正宗的马来西亚美食，或在关丹的高档餐厅之一享受精致的用餐体验。
Mangala Estate Boutique Resort 周围的活动
Mangala Estate Boutique Resort 的位置可轻松前往各种景点和活动。
旅游景点
参观 Sungai Pandan 瀑布或附近的 Bukit Gambang 野生动物园，探索周围地区的自然美景。 对于那些对当地文化感兴趣的人，强烈建议参观彭亨州立博物馆。 不要错过在东海岸美丽的海滩上放松身心的机会。
行程建议
可以考虑一日游到附近的关丹市，在那里您可以探索当地市场、参观历史地标并享受充满活力的城市生活。 对于自然爱好者来说，在附近的雨林中徒步旅行是必做之事。
Mangala Estate Boutique Resort 为何在旅客中广受欢迎
Mangala Estate Boutique Resort 因多种原因而在旅客中广受欢迎。 其宁静的氛围、豪华的住宿和卓越的服务使其成为那些寻求放松和难忘住宿体验的首选。 度假村致力于提供独特和个性化的体验，赢得了回头客的忠实追随。
首次访客的提示
为了充分利用您在 Mangala Estate Boutique Resort 的住宿体验，请考虑以下有用的提示。
房间选择
对于情侣来说，一卧室别墅提供浪漫而私密的环境。 家庭可能更喜欢拥有多个卧室和私人游泳池的较大别墅。 在选择住宿时，请考虑您的需求和偏好。
要带什么
携带适合热带气候的轻便舒适的衣服。 不要忘记携带泳衣、防晒霜、驱蚊剂和帽子。 如果您计划探索当地，舒适的步行鞋是必不可少的。
当地习俗
在该地区住宿时，重要的是要注意当地的习俗和传统。 参观宗教场所时穿着得体，并尊重当地习俗。 学习当地语言的一些基本短语也可以提升您的体验。
入住 Mangala Estate Boutique Resort 的最佳时间
游览 Mangala Estate Boutique Resort 的最佳时间取决于您的偏好和优先级。
季节性建议
旱季（3 月至 9 月）通常被认为是游览的最佳时间，因为天气晴朗宜人。 但是，如果您不介意偶尔的阵雨，雨季（10 月至 2 月）也是一个不错的游览时间。 度假村全年开放，因此您可以随时访问。
基于活动的旅行
如果您计划参加当地的节日或活动，请务必提前预订住宿。 受欢迎的活动可能会吸引大量人群，因此务必尽早预订房间，以免失望。 查看当地活动日历，了解彭亨州即将举行的节日和庆祝活动。
如果您对 Traveloka 产品（机票、酒店、旅游活动等）或任何预订问题有任何疑问，请联系客户服务团队寻求帮助。
通过 Traveloka 预订
使用 Traveloka 可以轻松规划您的旅程。 从机票到住宿、旅游活动和交通，一切都可以在一个地方找到。
- 机票：以具有竞争力的价格和灵活的选择预订飞往您梦想目的地的机票。
- 酒店：从各种住宿中进行选择，以满足您的偏好和预算。
- 旅游活动：购买景点门票、旅游套餐、旅游必需品（如 eSIM、袖珍 WiFi 租赁等）。 非常适合难忘的旅行！
- 租车：为了灵活性和舒适性，请考虑使用此服务按照您自己的节奏探索该地区。 始终在预订前检查可用性。
- 机场接送：安排从机场到酒店或直接到目的地的无忧接送服务。
请务必检查可用性并提前预订以获得最优惠的价格。
为何通过 Traveloka 预订
- 最优惠价格保证：Traveloka 为所有旅游活动提供具有竞争力的价格。 请务必查看 Traveloka 的 HargaBAGUS。 如果您在其他地方找到了更便宜的价格/更好的机票和/或酒店优惠，请提交索赔，Traveloka 将弥补价格差距！ 了解更多关于HargaBAGUS的信息，并立即开始您的经济实惠的旅行！
- 全面的旅游解决方案：从机票和酒店到地面交通和景点，一切都可以在一个平台上找到。
- 每日促销：享受每日优惠和折扣，让您的旅行更实惠。
- 新用户优惠券：首次用户可以享受特殊优惠券以获得额外节省。
- Traveloka 积分：每次交易均可赚取积分，这些积分可用于兑换未来预订的折扣。
- Traveloka Priority：获得独家优惠和简化的预订流程，享受优质体验。
加入成千上万的快乐旅客的行列，他们已经使用 Traveloka 规划了他们梦想中的假期！ 无论您是预订机票、寻找完美的酒店还是发现令人兴奋的活动，只需轻轻一点即可。 立即下载 Traveloka 应用程序，享受无压力的旅行体验！
“用户友好且物有所值”
该应用程序非常易于使用，并且包含大量优惠。 非常适合在没有压力的情况下计划旅行！
“Jenns G.
“轻松实现跨国预订”
一个非常用户友好的应用程序，提供优惠的价格。 我可以轻松预订马来西亚和印度尼西亚境内的交通工具！
“Nor I.
“最值得信赖的旅游应用程序！”
一个可靠的应用程序，可满足我的所有旅行需求。 每项投诉都得到了专业的处理，我对因小错误而获得的赔偿感到非常满意。
“Marisa K.
Mangala Estate Boutique Resort的所有设施
酒吧、咖啡厅和休息室
游泳池
休闲设施
健身中心
多功能厅
食物和饮品
- 单点早餐
- 点菜晚餐
- 点菜午餐
- 带空调的餐厅
- 酒吧
- 早餐
- 自助早餐
- 自助晚餐
- 自助午餐
- 咖啡馆
- 用餐区
- 池畔酒吧
酒店服务
- 行李员
- 门房
- 前台
- 24小时接待员
- 24小时保安
- 洗衣服务
- 限时客房服务
- 行李寄存
- 多语言员工
- 大堂报纸
- 旅行
- 婚礼服务
房内设施
- 浴衣
- 浴缸
- 有线电视
- 办公桌
- 吹风机
- 客房内保险箱
- 迷你吧
- 独立淋浴和浴缸
- 淋浴
- 电视
一般
- 空调
- 舞厅
- 宴会
- 连通房
- 家庭房
- 加热器
- 无烟房
- 游泳池
- 吸烟区
活动
- 健身中心
- 花园
- 热水浴缸
- 按摩
- 户外设施
- 室外游泳池
- 野餐区
- Spa
- 热水浴缸
公共设施
- 停车场
- 餐厅
- 早餐餐厅
- 晚餐餐厅
- 午餐餐厅
- 客房服务
- 保险箱
- 公共区域WiFi
交通
- 机场接送
- 收费区域班车
- 自行车出租
- 自行车存放处
- 汽车租赁
- 安全停车场
附近设施
- ATM/银行
- 杂货店
- 洗衣店
- 商店
- 超市
体育和娱乐
- 射箭
- 皮划艇
- 骑自行车
- 健身
商业设施
- 电脑站
- 会议设施
- 投影仪
家庭友好设施
- 儿童游泳池
无障碍性
- 轮椅通道
儿童和宠物
- 收费保姆服务
连接
- 免费WiFi
班车服务
- 机场接送（收费）
住宿政策与一般信息在Mangala Estate Boutique Resort
重要备注
根据马来西亚皇家海关部的公告，从2023年1月1日起，所有非马来西亚籍或非马来西亚永久居民的酒店客人将被征收旅游税。请注意，酒店将在您入住酒店时向您收取旅游税。旅游税率为每间客房每晚10令吉。
办理入住的最低年龄政策
办理入住的最低年龄为21岁。未成年客人办理入住时必须有成人陪同。
入住/退房时间
入住：
从 15:00
退房：
在此之前 12:00
额外早餐的住宿费用为每位客人 MYR 100.00。
住宿处提供的早餐时间为 07:00 - 10:30。
住宿处禁止吸烟。
住宿处不允许携带宠物。
一般信息
热门设施 | 空调, 餐厅, 游泳池, 24 小时前台, 停车场, WiFi |
入住/退房时间 | 从 15:00 - 到 12:00 |
早餐供应 | 是的，酒店有提供早餐的房间 |
Mangala Estate Boutique Resort 的可用房间 | 39个房间 |
在Mangala Estate Boutique Resort的其他设施 | {显示设施类型} |
常见问题解答在Mangala Estate Boutique Resort
Mangala Estate Boutique Resort有哪些可用设施？
Mangala Estate Boutique Resort有顶级设施，例如空调, 餐厅, 游泳池, 24 小时前台, 停车场, WiFi。（有些可能需要额外收费）
Mangala Estate Boutique Resort的常规入住和退房时间是什么？
Mangala Estate Boutique Resort标准入住时间开始于从 15:00最晚退房时间为在此之前 12:00
Mangala Estate Boutique Resort提供早餐吗？
是，Mangala Estate Boutique Resort提供早餐。但您需要选择含早餐的房型，若预订不含早餐的房型则需支付额外费用。
Mangala Estate Boutique Resort 是几星级酒店？
Mangala Estate Boutique Resort 是一家 5.0 星级酒店。
Mangala Estate Boutique Resort 一共有多少个房间？
Mangala Estate Boutique Resort 一共有 39 间客房。
查看所有
更多旅客的评论在Mangala Estate Boutique Resort
综合评分和评论 Mangala Estate Boutique Resort
Traveloka (69)
其他来源 (75)
9.0
超棒
基于 75 条评论
清洁度
9.4
客房舒适度
9.6
地点
8.0
服务和设施
9.2
排序方式
最相关
偏好
查看全部
旅行者评论 Mangala Estate Boutique Resort
每页评论数
20
40
热门评论
Yuvaraj
10.0
/10
评论于 55几周前
Hotels.com verified review
We got the Vana villa with pool, after a mix up which gave us the garden view albeit with a small upgrade charge. Reasonable and worthwhile.
The place was serene and peaceful. The villa was clean and neat. Bath tub was a bit problematic, only used once and was clogged. The pool within the villa was used the most. The whole resort was clean, if you stroll by the villas, you can note a very tightly run ship with regards to cleaning and maintenance.
Food was outstanding. We did not leave the villa for all 4 days and can say I have tried every single item on the menu. Thai Fried Rice is the ultimate go to for us. Shout out to Pesto Penne as well.
Bicycles were available for rental and we basically took that and cycled around the plantations.
Cons: Nature walk was a not a walk. We should have checked with the guide how far the distance would be. Basically wasted 1 hour in that activity.
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James
休闲 家庭
8.0
/10
评论于 75几周前
Expedia Group verified review
The staff were super - and the restaurant was very good and had something for everyone from local to international cuisine.
Nicholas
休闲 双人入住
6.0
/10
评论于 75几周前
Expedia Group verified review
We recently had two stays at the hotel for one night each. The resort on paper looks fabulous but sadly is let down by many failings.
On our first stay our arrival was okay, the room was excellent, the food was good, but the service in the restaurant was very poor. The water features by the entrance were very dirty and the swimming pool a disgusting shade of green.
On our second stay our arrival coincided with another small group and it was clear the staff were totally unprepared for both ourselves and the other group, such that we both had to bring our own luggage into the lobby. The room was again excellent, and the restaurant service well below standard again apart from breakfast where there was a very good young waitress from Indonesia serving us. The food was good but not having any bananas or orange at breakfast was very disappointing. Fortunately the swimming pool was now much improved as were the water features. Also on the positive huge credit must go to your staff member Charline who was attentive, very knowledgeable and took time out to give us an enthralling tour of the property. She deserves huge credit.
As a 5-Star hotel Mangala Resort meets this grade in parts, but in others fails miserably. The key to the failings are the staff who are clearly willing and try but they don’t appear to have had sufficient training. Having Nepalese staff on the front line who speak no Malay and only some English is not really appropriate for a hotel of this quality.
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Sarinder
休闲 双人入住
10.0
/10
评论于 86几周前
Expedia Group verified review
Enjoyed out 3D2N stay at Mangala. The resort manager granted us a discount to upgrade to the Vana pool villa which was available at that time. Great villa to stay in. Very quiet and private, and enjoyed the pool and outdoor shower the most.
Staff at the resort were attentive and helpful at all times. Overall a very positive experience.
阅读更多
Kok choon
10.0
/10
评论于 104几周前
Hotels.com verified review
Great resort
Chris
休闲 双人入住
10.0
/10
评论于 109几周前
Expedia Group verified review
Love the way they have developed an abandoned tin mine with an environmental touch to give a relaxing area
Firman
4.0
/10
评论于 133几周前
Hotels.com verified review
We had really high expectations when we booked our anniversary stay in this so called 5 star hotel looking at the reviews that it had as well as the price we had to pay. Boy we were so wrong. First of all the outlook when we enter the lobby was really dated, we were greeted warmly though by the staff. The receptionist was also nice. He told us they were having a complimentary tea time just around the pool area between 3-5pm and since at the time we checked in it was 315pm so we decided to try it out before going to our villa. When we arrived there, the girl who was mending the stall was did not really offer us the food and was complaining saying that the beverages stall was not ready, the supervisor then came and also told us to come back later and advise us to freshen up first. So we went to the room to rest and at 415 we decided to go back to the stall and to our surprise the stalls were not there and it was not even 5pm. A 5 star resort would've just sent over the food and beverage to the room if they were about to close as they were not many guests anyway at the time we were there. Then at night, when we were trying to shower there was no hot water, the technician came and informed us to open the faucet and let the water run for 10mins for the hot water to come out, this is not a 5 star facility. When I was lying on the bed to sleep there were few ants on my hands, i just ignored them. At breakfast, we also feel the staffs were lacking, did not smile and was not having a
阅读更多
ho
8.0
/10
评论于 179几周前
Hotels.com verified review
very quiet place and really out of city,if u plan to go kuantan or lembing not so suitable...but for relax and privacy is gd
NUR SALIHIN BIN
休闲 家庭
10.0
/10
评论于 192几周前
Expedia Group verified review
Staff very friendly, place was quiet & exclusive. Perfect holiday
Hyehyun
休闲 家庭
10.0
/10
评论于 201几周前
Expedia Group verified review
야자숲길 산책로가 멋져요
Verified traveler
朋友和家人 双人入住
8.0
/10
评论于 266几周前
Expedia Group verified review
Stayed in 2 bedroom Amani villa with pool. Had to shorten stay due to CMCO but they were kind enough to help us on dealing with it and food was amazing. But there was a crew who was asking tip for a room service & saying deposit for wine opener is 50rm and reacted like it was a tip from us. We got it back but wasn't very pleased with experience. Except that everything else was enjoyable! Will be back and highly recommended.
阅读更多
Adele
朋友和家人
10.0
/10
评论于 281几周前
Hotels.com verified review
Overall a very pleasant stay with basic amenities provided and clean Accomodation!
Would stay again :)
Verified traveler
朋友和家人
8.0
/10
评论于 283几周前
Hotels.com verified review
A great and quiet place for getaway. Property is well maintained.
Verified traveler
朋友和家人
10.0
/10
评论于 296几周前
Hotels.com verified review
Fantastic place....
Verified traveler
朋友和家人
8.0
/10
评论于 302几周前
Hotels.com verified review
Beautiful place with nice scenery. Love the activities provided but wish our room was cleaner. Not totally a fan of having outdoor shower and wake up to see spider in my room.
Verified traveler
休闲 家庭
8.0
/10
评论于 307几周前
Expedia Group verified review
자쿠지고장자쿠지고장그거빼곤 괜찮음자쿠지고장자쿠지고장그거빼곤 괜찮음자쿠지고장자쿠지고장그거빼곤 괜찮음
Adam
6.0
/10
评论于 307几周前
Hotels.com verified review
The environment is absolutely gorgeous! However, something wrong with the way they installed the AC. I couldn't sleep 3 nights much. We have tried three rooms but the noisy air cons were the same. I gave up at the end. It turns on ok at the beginning but the time goes by, the compressor turns on and off all night and it makes metal click sounds as well. We turned off the AC and turn on the fan but fans were also absolutely noisy, too. The property is only 3 years old and I don't understand how all the AC and fans act like old machines. Someone needs to maintain their equipment better.
After we checked in, towels were not ready, AC remote control didn't work. We called to change the remote control but nobody came so I had to call again.
Staff are friendly and nice but they were not really trained well working in a "5 star" hotel.
Food was just scary! I called the restaurant before I got there to let them know I have a special diet, however, they really didn't know what to do. They serve all unhealthy fried food for breakfast. All I could eat was fruits, salad and boiled egg.
I would call 5 star property with 3 star service. If you are not specific with your food and you can sleep anywhere, this place will make you happy.
If you are specific with your diet and if you are a light sleeper, this is not a place for you. It is a gorgeous place but they don't know how to run a proper 5 star resort. What a shame! Hope someone can improve overall quality so I can visit again
阅读更多
Tern Yun
朋友和家人
4.0
/10
评论于 308几周前
Hotels.com verified review
We stayed at the 6 room villa, rooms were old and poorly maintained, air-cond broke down and had musty smell after repair, service and house keeping was slow to reach the villa. A very different standard from the other villas. However, the design and layout was great for big families
NUR DIANA
朋友和家人
10.0
/10
评论于 309几周前
Hotels.com verified review
Very happy with the stay!! Great rooms great pools and will definitely comes again!! The hospitality and serve by staff also 5star!! Tiptop and very friendly Malay staff. Reception, buggy, maintainence, everyone in mandala very nice and very 5 star!!keep it up!! Will plan for next trip again! Really satisfaction. I love mandala resort!. Very worth it for price with the treat that we have got!!
阅读更多
Verified traveler
朋友和家人
10.0
/10
评论于 316几周前
Hotels.com verified review
Parfait
每页评论数
20
40
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综合评分和评论 Mangala Estate Boutique Resort
Traveloka (69)
其他来源 (75)
9.0
超棒
基于 75 条评论
清洁度
9.4
客房舒适度
9.6
地点
8.0
服务和设施
9.2
排序方式
最相关
偏好
查看全部
旅行者评论 Mangala Estate Boutique Resort
每页评论数
20
40
热门评论
Yuvaraj
10.0
/10
评论于 55几周前
Hotels.com verified review
We got the Vana villa with pool, after a mix up which gave us the garden view albeit with a small upgrade charge. Reasonable and worthwhile.
The place was serene and peaceful. The villa was clean and neat. Bath tub was a bit problematic, only used once and was clogged. The pool within the villa was used the most. The whole resort was clean, if you stroll by the villas, you can note a very tightly run ship with regards to cleaning and maintenance.
Food was outstanding. We did not leave the villa for all 4 days and can say I have tried every single item on the menu. Thai Fried Rice is the ultimate go to for us. Shout out to Pesto Penne as well.
Bicycles were available for rental and we basically took that and cycled around the plantations.
Cons: Nature walk was a not a walk. We should have checked with the guide how far the distance would be. Basically wasted 1 hour in that activity.
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James
休闲 家庭
8.0
/10
评论于 75几周前
Expedia Group verified review
The staff were super - and the restaurant was very good and had something for everyone from local to international cuisine.
Nicholas
休闲 双人入住
6.0
/10
评论于 75几周前
Expedia Group verified review
We recently had two stays at the hotel for one night each. The resort on paper looks fabulous but sadly is let down by many failings.
On our first stay our arrival was okay, the room was excellent, the food was good, but the service in the restaurant was very poor. The water features by the entrance were very dirty and the swimming pool a disgusting shade of green.
On our second stay our arrival coincided with another small group and it was clear the staff were totally unprepared for both ourselves and the other group, such that we both had to bring our own luggage into the lobby. The room was again excellent, and the restaurant service well below standard again apart from breakfast where there was a very good young waitress from Indonesia serving us. The food was good but not having any bananas or orange at breakfast was very disappointing. Fortunately the swimming pool was now much improved as were the water features. Also on the positive huge credit must go to your staff member Charline who was attentive, very knowledgeable and took time out to give us an enthralling tour of the property. She deserves huge credit.
As a 5-Star hotel Mangala Resort meets this grade in parts, but in others fails miserably. The key to the failings are the staff who are clearly willing and try but they don’t appear to have had sufficient training. Having Nepalese staff on the front line who speak no Malay and only some English is not really appropriate for a hotel of this quality.
阅读更多
Sarinder
休闲 双人入住
10.0
/10
评论于 86几周前
Expedia Group verified review
Enjoyed out 3D2N stay at Mangala. The resort manager granted us a discount to upgrade to the Vana pool villa which was available at that time. Great villa to stay in. Very quiet and private, and enjoyed the pool and outdoor shower the most.
Staff at the resort were attentive and helpful at all times. Overall a very positive experience.
阅读更多
Kok choon
10.0
/10
评论于 104几周前
Hotels.com verified review
Great resort
Chris
休闲 双人入住
10.0
/10
评论于 109几周前
Expedia Group verified review
Love the way they have developed an abandoned tin mine with an environmental touch to give a relaxing area
Firman
4.0
/10
评论于 133几周前
Hotels.com verified review
We had really high expectations when we booked our anniversary stay in this so called 5 star hotel looking at the reviews that it had as well as the price we had to pay. Boy we were so wrong. First of all the outlook when we enter the lobby was really dated, we were greeted warmly though by the staff. The receptionist was also nice. He told us they were having a complimentary tea time just around the pool area between 3-5pm and since at the time we checked in it was 315pm so we decided to try it out before going to our villa. When we arrived there, the girl who was mending the stall was did not really offer us the food and was complaining saying that the beverages stall was not ready, the supervisor then came and also told us to come back later and advise us to freshen up first. So we went to the room to rest and at 415 we decided to go back to the stall and to our surprise the stalls were not there and it was not even 5pm. A 5 star resort would've just sent over the food and beverage to the room if they were about to close as they were not many guests anyway at the time we were there. Then at night, when we were trying to shower there was no hot water, the technician came and informed us to open the faucet and let the water run for 10mins for the hot water to come out, this is not a 5 star facility. When I was lying on the bed to sleep there were few ants on my hands, i just ignored them. At breakfast, we also feel the staffs were lacking, did not smile and was not having a
阅读更多
ho
8.0
/10
评论于 179几周前
Hotels.com verified review
very quiet place and really out of city,if u plan to go kuantan or lembing not so suitable...but for relax and privacy is gd
NUR SALIHIN BIN
休闲 家庭
10.0
/10
评论于 192几周前
Expedia Group verified review
Staff very friendly, place was quiet & exclusive. Perfect holiday
Hyehyun
休闲 家庭
10.0
/10
评论于 201几周前
Expedia Group verified review
야자숲길 산책로가 멋져요
Verified traveler
朋友和家人 双人入住
8.0
/10
评论于 266几周前
Expedia Group verified review
Stayed in 2 bedroom Amani villa with pool. Had to shorten stay due to CMCO but they were kind enough to help us on dealing with it and food was amazing. But there was a crew who was asking tip for a room service & saying deposit for wine opener is 50rm and reacted like it was a tip from us. We got it back but wasn't very pleased with experience. Except that everything else was enjoyable! Will be back and highly recommended.
阅读更多
Adele
朋友和家人
10.0
/10
评论于 281几周前
Hotels.com verified review
Overall a very pleasant stay with basic amenities provided and clean Accomodation!
Would stay again :)
Verified traveler
朋友和家人
8.0
/10
评论于 283几周前
Hotels.com verified review
A great and quiet place for getaway. Property is well maintained.
Verified traveler
朋友和家人
10.0
/10
评论于 296几周前
Hotels.com verified review
Fantastic place....
Verified traveler
朋友和家人
8.0
/10
评论于 302几周前
Hotels.com verified review
Beautiful place with nice scenery. Love the activities provided but wish our room was cleaner. Not totally a fan of having outdoor shower and wake up to see spider in my room.
Verified traveler
休闲 家庭
8.0
/10
评论于 307几周前
Expedia Group verified review
자쿠지고장자쿠지고장그거빼곤 괜찮음자쿠지고장자쿠지고장그거빼곤 괜찮음자쿠지고장자쿠지고장그거빼곤 괜찮음
Adam
6.0
/10
评论于 307几周前
Hotels.com verified review
The environment is absolutely gorgeous! However, something wrong with the way they installed the AC. I couldn't sleep 3 nights much. We have tried three rooms but the noisy air cons were the same. I gave up at the end. It turns on ok at the beginning but the time goes by, the compressor turns on and off all night and it makes metal click sounds as well. We turned off the AC and turn on the fan but fans were also absolutely noisy, too. The property is only 3 years old and I don't understand how all the AC and fans act like old machines. Someone needs to maintain their equipment better.
After we checked in, towels were not ready, AC remote control didn't work. We called to change the remote control but nobody came so I had to call again.
Staff are friendly and nice but they were not really trained well working in a "5 star" hotel.
Food was just scary! I called the restaurant before I got there to let them know I have a special diet, however, they really didn't know what to do. They serve all unhealthy fried food for breakfast. All I could eat was fruits, salad and boiled egg.
I would call 5 star property with 3 star service. If you are not specific with your food and you can sleep anywhere, this place will make you happy.
If you are specific with your diet and if you are a light sleeper, this is not a place for you. It is a gorgeous place but they don't know how to run a proper 5 star resort. What a shame! Hope someone can improve overall quality so I can visit again
阅读更多
Tern Yun
朋友和家人
4.0
/10
评论于 308几周前
Hotels.com verified review
We stayed at the 6 room villa, rooms were old and poorly maintained, air-cond broke down and had musty smell after repair, service and house keeping was slow to reach the villa. A very different standard from the other villas. However, the design and layout was great for big families
NUR DIANA
朋友和家人
10.0
/10
评论于 309几周前
Hotels.com verified review
Very happy with the stay!! Great rooms great pools and will definitely comes again!! The hospitality and serve by staff also 5star!! Tiptop and very friendly Malay staff. Reception, buggy, maintainence, everyone in mandala very nice and very 5 star!!keep it up!! Will plan for next trip again! Really satisfaction. I love mandala resort!. Very worth it for price with the treat that we have got!!
阅读更多
Verified traveler
朋友和家人
10.0
/10
评论于 316几周前
Hotels.com verified review
Parfait
每页评论数
20
40