Niche Valley Hotel

small, very minimalist, and close to Jalan Alor

the room is so small for two persons and luggages also the bathroom almost no space for taking bath. the recepcionist is helpful

Sampah! Kurang ramah penjaganya

Sangat recommended bagi anda yang berlibur ke bukit bintang malaysia lebih baik istirahat disini akses mudah service baik fasilitas nyaman.

Saya memesan hotelnya 1 kamar 4 orang, ternyata kamarnya hanya ada 1 kamar saja. Dan letaknya di lantai 3 harus mamakai tangga, akhirnya di tukar menjadi 2 kamar untuk 4 orang, di lantai 1, karena kami bawa 4 buah koper. Televisi hanya pajangan saja, tidak ada siarannya karena tidak ada kabel antenanya cuma kabel power saja. Internet tidak di beritahu paswordnya ketika di tanya, untung di tulis di kamar.

They don't have satelite tv, not water heater, no water filter , we can only watch youtube from their TV, so I hope they can add chanel tv in their smart tv

once I checked in, the receptionist said she couldn't find my data on their computer. so I showed her the e-mail when I booked it. Then she told me to call the agent to ask for help. why oh why....It was in the evening after a long flight to KL and I was really hungry and exhausted as well. Then finally she reported to her manager and asked to forward the e-mail I had to the hotel's e-mail address. After all she told me that the room key wasn't there. I asked why? I booked the family deluxe room which accommodate for 4 persons but she didn't have the key. She tried to call her manager again and told him that there was no key for the kinda room. I waited for about 30 mins. And then she found it and gave it to me. We immediately went to our room which was on the 3rd floor and there was no elevator. So my family and I just put our bags in the room and went for dinner. Soon after we finished our dinner, we came back to the hotel to take a shower and rest. Unfortunately when we came back, I saw some dirt on the bed sheet, bed cover and a lot of ticks. H*ly m*ly... I was terribly surprised and I went downstairs to report it to her. Guess what I was told? she told me she couldn't change it or make up the room because cleaning service was done in the morning. I must wait until tomorrow morning to have it done. H*ly m*ly again.... then I waited until her shift over. At 11pm I reported to the receptionist. There was a guy took the night shift. He told me that he would make it up. I waited and he did it. I told him to write down a memo for the cleaning service guys who work in the morning to clean up my room. We went out in the morning but before I leave, I did make a report to the receptionist. There was an old guy in the morning shift. While we waited our grab car he talked to me and make sure they will clean it up and he was sorry about that. we went back to the hotel at 4pm. When we open the room door, what a shock,..the room wasn't cleaned up yet. seriously??? so I told receptionist who was in charged in the afternoon shift. She told the cleaning service guys to do it immediately. We waited in the lobby until it's done completely. After they cleaned the room I could still see few ticks on bed. I asked another bed sheets to cover it up again. I asked the guy when the last time the room has been occupied and cleaned. He told me it's been 2 weeks. But I didn't believe it at all. Last but not the least. The 3rd day when we stayed there which was the last day, after we went out all day, we went back to the hotel and wanted to take shower but no water ran out of the shower... So I reported to the receptionist and he allowed me to take a shower in the unoccupied room on the first floor. In the next morning before I checked out the water still didn't run out, so I took shower and did cleaning at the first floor again. Really exhausted to go up and down for using the bathroom. That's the story of mine. What's yours??? Is it recommended? I let you determine it...Thank you

the customer service is very friendly, it's a strategic place, but the room service is a bit unsatisfying. I got no towel, they gave it to me at almost twelve o'clock, luckily there are tissues to use, but the tv got Netflix and YouTube for you to watch and they're considering when you're good too for sure

There's place dirty, and toilet so small also reception ask more money only late check out 30mnt, that's bad

Quality of room is good at all. But no towel when I arrived until I wanna check out they give me 1, but that's useless.

Kamarnya sangat sempit, tidak ada air mineral di kamar. Apalagi kamar mandinya sangat bau busuk sekali. Tidak dibersihkan dan tidak ada pengharum kamar mandi. Untung stay cuma 1 malam saja.

I arrived in Niche Valley Hotel about 9 pm. When we check in process very crowded. Because receptionist no to good communication. And when I was checking my room is very small and bad smile. So I'm not recommended if guest and family lived at Niche Valley Hotel.

Kurang bagus penginapan kamar tidak tersedia adahal sudah di booking pelayan jugaa tidak memberikan solusi untuk menyelesaikan msalah.

Kamarnya terlalu kecil dan kamar mandi sering sumbat pas mandi tapi untuk lokasi oke dekat semua, alor, Paviliun untuk pergi sendiri okay tapi tidak untuk bawa anak.

comfy, friendly staff and cheap so near to some recommended place in Kuala Lumpur