Philea Resort & Spa

别墅
7.4
/10
340个评论

客人对住宿的评价

Nur
8.5
/ 10
如此宁静放松。大自然环绕的舒适小屋生活!
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Syafikah A.
8.8
/ 10
工作人员非常友好热情。这个地方非常私密。只有在咖啡馆吃早餐时才能看到其他客人。非常适合度假。
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在该地区
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Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Melaka City, Melaka, Malaysia, 75450

主要设施

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空调
餐厅
游泳池
24 小时前台
停车场
WiFi
当您访问爱极乐时,入住Philea Resort & Spa是一个不错的选择。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。 酒店公共区域提供WiFi,方便您与家人和朋友保持联系。
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Philea Resort & Spa周围有什么

Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Melaka City, Melaka, Malaysia, 75450
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大堂 Philea Resort & Spa
外部的 2 Philea Resort & Spa

进一步了解Philea Resort & Spa

Philea Resort Spa 概览

Philea Resort Spa 远离喧嚣,以其独特的建筑风格和宁静的氛围提供了一种独特的度假体验。想象一下,一个传统魅力与现代舒适相结合的地方——那就是 Philea Resort Spa。

Philea Resort Spa 位于马六甲的爱极乐,可方便地前往多个当地地标,包括马六甲动物园和爱极乐休闲森林。公共交通便利,出租车服务也很容易获得,方便您探索周边地区。

Philea Resort Spa 非常适合那些寻求放松身心之旅的人,无论您是寻求浪漫之旅的情侣,还是希望共度美好时光的家庭。其宁静的环境和各种设施可满足各种需求。

Philea Resort Spa 的风格和氛围最适合用乡村优雅来形容。木制小屋和郁郁葱葱的绿色植物营造出一种沉浸在大自然中的感觉,而维护良好的设施则确保您拥有舒适而豪华的住宿体验。

Philea Resort Spa

的预订价格从每间客房每晚 - 起,为您的旅行提供舒适便捷的住宿。

入住 Philea Resort Spa 的期望

Philea Resort Spa 共有 193 间客房,提供设备齐全的空间和周到的设施,以确保流畅的宾客体验。

住宿为客人提供一系列设施和便利,包括 空调, 餐厅, 游泳池, 24 小时前台, 停车场, WiFi。

Philea Resort Spa 的房型

Philea Resort Spa 提供各种房型,以满足不同的偏好和团体规模。这些包括:

  • 豪华客房:非常适合寻求舒适和私人空间的情侣或单身旅行者。
  • 高级客房:提供增强的设施和更宽敞的布局。
  • 家庭套房:专为有孩子的家庭设计,提供更多空间和额外的设施。
  • 皇家别墅:对于那些寻求更豪华体验的人来说,别墅提供增强的功能和带私人游泳池的壮丽景色。

所有这些 Philea Resort Spa 设施都包含在 - 中,其中包括税费和其他费用,确保您在整个住宿期间获得安全舒适的体验。

入住 Philea Resort Spa 的期望

期待在 Philea Resort Spa 享受宁静祥和的氛围。该度假村旨在提供一个远离日常生活压力的宁静场所。

Philea Resort Spa 倾向于吸引各种各样的客人,包括寻求安静度假的情侣、家庭和单身旅行者。您可能会遇到来自不同背景的各种各样的人。

虽然 Philea Resort Spa 主要专注于提供轻松的环境,但他们偶尔会组织现场音乐和主题晚餐等活动。请咨询前台以获取最新时间表。

客人应尊重度假村的宁静氛围。这包括降低噪音水平,尤其是在晚上,并遵守度假村的政策。

如何前往 Philea Resort Spa

距离 Philea Resort Spa 最近的机场是马六甲国际机场,大约 20 分钟路程。从机场出发,您可以乘坐出租车到达度假村。

对于乘坐巴士抵达的旅客,马六甲中央巴士总站是最近的车站。从那里乘坐出租车是到达 Philea Resort Spa 最便捷的方式。

如果您使用出租车,只需向司机提供 Philea Resort Spa 的地址即可。从机场或巴士总站出发,车程通常约为 20-30 分钟。

Philea Resort Spa 距离主要景点或街区不近,不方便步行到达。建议使用交通工具探索周边地区。

Philea Resort Spa 附近的餐饮

Philea Resort Spa 为客人提供早餐、午餐和晚餐选择,通常在其内部餐厅提供精选的当地和国际菜肴。他们还有一个酒吧区,您可以在那里享用各种饮品。

虽然 Philea Resort Spa 可能没有广泛的自助式设施,但所有房型都包括一个迷你冰箱。

在 Philea Resort Spa 的短途车程内,您会发现几家推荐的咖啡馆和餐厅。[Restaurant Name 1] 以其美味的当地美食而闻名,而 [Cafe Name 1] 则提供各种咖啡和糕点。附近还设有一家便利店,可满足任何基本需求。

Philea Resort Spa 周围的活动

Philea Resort Spa 附近有几个旅游景点。其中包括葡萄牙古城门,一个历史遗址,以及鸡场街,一个受欢迎的文化地标。

对于那些对当地文化感兴趣的人来说,鸡场街提供充满活力的氛围,并有机会品尝当地街头美食。峇峇娘惹遗产博物馆让您深入了解该地区的历史和艺术。

以下是单身旅行者的理想行程建议:从参观葡萄牙古城门开始您的一天,然后在当地餐厅享用午餐。下午,探索鸡场街,并在 Philea Resort Spa 度过一个轻松的夜晚。

Philea Resort Spa 为何在旅客中广受欢迎

Philea Resort Spa 因其自然美景和豪华舒适的独特融合而在旅客中广受欢迎。度假村宁静的氛围和迷人的环境提供了一个受欢迎的场所,让您远离现代生活的压力。

客人还欣赏 Philea Resort Spa 提供的各种设施和便利,包括游泳池、水疗中心和内部餐饮场所。周到的服务和友好的员工进一步提升了整体体验。

度假村便利的地理位置,可轻松前往当地景点和交通枢纽,也使其在旅客中广受欢迎。

首次访客的提示

对于首次访客来说,最佳的客房选择取决于您的旅行类型。情侣可能更喜欢豪华客房,因为它具有私密性和舒适性,而家庭可能更喜欢家庭套房,因为它具有额外的空间。

抵达前,请务必携带舒适的衣服和鞋子,适合探索周边地区。还建议使用驱蚊剂,特别是如果您计划在户外度过时光。

Philea Resort Spa 广泛使用英语,这使得大多数国际游客的沟通变得容易。但是,学习当地语言的一些基本短语可以增强您与当地社区的互动。

入住住宿时,请注意当地的风俗习惯。参观宗教场所时穿着得体,并尊重当地关于噪音水平和公共行为的习俗。

入住 Philea Resort Spa 的最佳时间

入住 Philea Resort Spa 的最佳时间取决于您对天气和人群水平的偏好。旺季通常在学校假期和公共假期期间,此时天气最好。

如果您喜欢更安静的体验,请考虑在淡季期间参观。在此期间,您将享受更低的价格和更少的人群,尽管天气可能不太可预测。

如果您计划参加任何当地节日或活动,请务必提前预订住宿,因为 Philea Resort Spa 在这些期间往往很快就会客满。

如果您对 Traveloka 产品(航班、酒店、旅游活动等)或任何预订问题有任何疑问,请联系客户服务团队寻求帮助。

通过 Traveloka 预订

使用 Traveloka 可以轻松规划您的旅程。从航班到住宿、旅游活动和交通,一切都可以在一个地方找到。

  • 航班:以具有竞争力的价格和灵活的选择预订飞往您梦想目的地的航班。
  • 酒店:从各种住宿中进行选择,以满足您的偏好和预算。
  • 旅游活动:购买景点门票、旅游套餐、旅游必需品(如 eSIM、袖珍 WiFi 租赁等)。非常适合难忘的旅行!
  • 租车:为了灵活性和舒适性,请考虑使用此服务按照您自己的节奏探索该地区。始终在预订前检查可用性。
  • 机场接送:安排从机场到酒店或直接到您目的地的无忧接送服务。

请务必检查可用性并提前预订以确保获得最优惠的价格。

为何通过 Traveloka 预订

  • 最优惠价格保证:Traveloka 为所有旅游活动提供具有竞争力的价格。请务必查看 Traveloka 的 HargaBAGUS。如果您在其他地方找到了更便宜的价格/更好的机票和/或酒店优惠,请提交索赔,Traveloka 将弥补价格差距!了解更多关于HargaBAGUS的信息,并立即开始您的经济实惠的旅行!
  • 全面的旅游解决方案:从航班和酒店到地面交通和景点,一切都可以在一个平台上找到。
  • 每日促销:享受每日优惠和折扣,让您的旅行更实惠。
  • 新用户优惠券:首次用户可以享受特殊优惠券以获得额外节省。
  • Traveloka 积分:每次交易均可赚取积分,这些积分可用于兑换未来预订的折扣。
  • Traveloka Priority:获得独家优惠和简化的预订流程,以获得优质体验。

加入成千上万的快乐旅客的行列,他们已经通过 Traveloka 规划了他们梦想中的假期!无论您是预订航班、寻找完美的酒店还是发现令人兴奋的活动,一切都只需轻轻一点即可完成。立即下载 Traveloka 应用程序,享受无压力的旅行体验!

“用户友好且物有所值”


该应用程序非常易于使用,并且包含大量优惠。非常适合在没有压力的情况下计划旅行!
Jenns G.

“轻松实现跨国预订”


一个非常用户友好的应用程序,提供优惠的价格。我可以轻松预订马来西亚和印度尼西亚境内的交通工具!
Nor I.

“最值得信赖的旅行应用程序!”


一个可靠的应用程序,可满足我的所有旅行需求。每项投诉都得到了专业的处理,我对因小错误而获得的赔偿感到非常满意。
Marisa K.

Philea Resort & Spa的所有设施

游泳池 Philea Resort & Spa
游泳池
健身中心 Philea Resort & Spa
健身中心
多功能厅 Philea Resort & Spa
多功能厅
公共空间 Philea Resort & Spa
公共空间
大堂 Philea Resort & Spa
大堂

一般

  • 空调
  • 舞厅
  • 宴会
  • 家庭房
  • 加热器
  • 无烟房
  • 游泳池
  • 娱乐室
  • 吸烟区
  • 露台

公共设施

  • 停车场
  • 咖啡店
  • 24小时客房服务
  • 餐厅
  • 早餐餐厅
  • 晚餐餐厅
  • 午餐餐厅
  • 客房服务
  • 公共区域WiFi

食物和饮品

  • 带空调的餐厅
  • 点菜晚餐
  • 点菜午餐
  • 酒吧
  • 早餐
  • 咖啡馆
  • 小吃
  • 素食餐

房内设施

  • 浴缸
  • 办公桌
  • 吹风机
  • 迷你吧
  • 独立淋浴和浴缸
  • 淋浴
  • 电视

酒店服务

  • 行李员
  • 24小时接待员
  • 24小时保安
  • 行李寄存
  • 多语言员工
  • 婚礼服务

活动

  • 健身中心
  • 花园
  • 户外设施
  • 室外游泳池
  • 桑拿

商业设施

  • 商务设施
  • 会议室
  • 会议设施
  • 复印机
  • 投影仪

无障碍性

  • 无障碍通道
  • 轮椅通道

体育和娱乐

  • 飞镖
  • 健身

家庭友好设施

  • 儿童游泳池

连接

  • 免费WiFi

住宿政策与一般信息在Philea Resort & Spa

重要备注

根据马来西亚皇家海关部门的公告,从2023年1月1日起,所有非马来西亚公民或非马来西亚永久居民的酒店客人将被征收旅游税。请注意,酒店将在您入住酒店时向您收取旅游税。旅游税率为每房每晚10令吉。

自2025年1月1日起,马六甲州政府对所有酒店住宿征收每间入住房间每晚5.00令吉的强制性遗产税。此费用可能会在没有事先通知的情况下更改。此费用将在客人抵达时由酒店收取。

入住/退房时间

入住:
从 15:00
退房:
在此之前 11:00

一般入住手续说明

-

旅游税

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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一般信息

热门设施
空调, 餐厅, 游泳池, 24 小时前台, 停车场, WiFi
入住/退房时间
从 15:00 - 到 11:00
早餐供应
是的,酒店有提供早餐的房间
Philea Resort & Spa 的可用房间
193个房间
Philea Resort & Spa 的楼层数是多少
1 层
在Philea Resort & Spa的其他设施
{显示设施类型}

常见问题解答在Philea Resort & Spa

Philea Resort & Spa有哪些可用设施?
Philea Resort & Spa有顶级设施,例如空调, 餐厅, 游泳池, 24 小时前台, 停车场, WiFi。(有些可能需要额外收费)
Philea Resort & Spa的常规入住和退房时间是什么?
Philea Resort & Spa标准入住时间开始于从 15:00最晚退房时间为在此之前 11:00
Philea Resort & Spa提供早餐吗?
是,Philea Resort & Spa提供早餐。但您需要选择含早餐的房型,若预订不含早餐的房型则需支付额外费用。
Philea Resort & Spa 是几星级酒店?
Philea Resort & Spa 是一家 5.0 星级酒店。
Philea Resort & Spa 一共有几层楼?
Philea Resort & Spa 共设有 1 层楼。
查看所有

更多旅客的评论在Philea Resort & Spa

综合评分和评论 Philea Resort & Spa

Traveloka (159)
其他来源 (181)
7.4
基于 181 条评论
清洁度

7.2

客房舒适度

7.6

地点

7.4

服务和设施

7.6

排序方式
最相关
偏好
查看全部

旅行者评论 Philea Resort & Spa

每页评论数
20
40
热门评论
Verified traveler
6.0
/10
评论于 608几周前

Hotels.com verified review

入住时找不到我的订房记录,跟他说我以付全部费用了,他还说没有,30分后说找到了,什么心情都没有,
surferboy
8.0
/10
评论于 695几周前

Expedia Group verified review

酒店務務非常良好,一見客人即主動拿o急,入房時介紹房的設施,主動問你用不用book taxi或車. 餐飲一般不過不失,建議可到樓下的小店舖進食 酒店設備尚可. 酒店離市區較遠,由酒店乘taxi到那裡要 30 MINS.
Amanda
6.0
/10
评论于 72几周前

Hotels.com verified review

Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else. The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired. Overall it was fine, but not what I expected for the price paid
Hazimah Aminah
4.0
/10
评论于 125几周前

Expedia Group verified review

its overrated
Lim
icon-朋友和家人
朋友和家人
4.0
/10
评论于 177几周前

Hotels.com verified review

Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Ping
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 179几周前

Expedia Group verified review

All services no on. House inside a lot of ants.
NUR DIANA
icon-朋友和家人
朋友和家人
2.0
/10
评论于 195几周前

Hotels.com verified review

So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
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Verified traveler
icon-朋友和家人
朋友和家人
10.0
/10
评论于 242几周前

Hotels.com verified review

Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
Bahari
icon-朋友和家人
朋友和家人
8.0
/10
评论于 253几周前

Hotels.com verified review

Good
Verified traveler
6.0
/10
评论于 268几周前

Hotels.com verified review

Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
WK
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 271几周前

Expedia Group verified review

If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
Candy
icon-休闲
休闲
6.0
/10
评论于 274几周前

Expedia Group verified review

The food still need improve services,the environment is ok
Jamilah
8.0
/10
评论于 300几周前

Hotels.com verified review

it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
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Verified traveler
4.0
/10
评论于 301几周前

Expedia Group verified review

Service sangat lambat
Verified traveler
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 301几周前

Expedia Group verified review

Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite) Staffs: 1. Not even a single smilling or friendly face. Everyone seem to look busy. 2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word. Cleanliness: 1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped. 2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall. 3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them. 4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table. Amenities : 1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
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Jennifer
6.0
/10
评论于 305几周前

Hotels.com verified review

We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
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Verified traveler
8.0
/10
评论于 310几周前

Expedia Group verified review

No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items. Staffs should greet. Foods are acceptable.
Verified traveler
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 314几周前

Expedia Group verified review

no umbrella in the room
Verified traveler
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 316几周前

Expedia Group verified review

Should have birthday treat for customer
Verified traveler
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 319几周前

Expedia Group verified review

feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature
每页评论数
20
40

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外部的 4 Philea Resort & Spa

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综合评分和评论 Philea Resort & Spa

Traveloka (159)
其他来源 (181)
7.4
基于 181 条评论
清洁度

7.2

客房舒适度

7.6

地点

7.4

服务和设施

7.6

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旅行者评论 Philea Resort & Spa

每页评论数
20
40
热门评论
Verified traveler
6.0
/10
评论于 608几周前

Hotels.com verified review

入住时找不到我的订房记录,跟他说我以付全部费用了,他还说没有,30分后说找到了,什么心情都没有,
surferboy
8.0
/10
评论于 695几周前

Expedia Group verified review

酒店務務非常良好,一見客人即主動拿o急,入房時介紹房的設施,主動問你用不用book taxi或車. 餐飲一般不過不失,建議可到樓下的小店舖進食 酒店設備尚可. 酒店離市區較遠,由酒店乘taxi到那裡要 30 MINS.
Amanda
6.0
/10
评论于 72几周前

Hotels.com verified review

Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else. The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired. Overall it was fine, but not what I expected for the price paid
Hazimah Aminah
4.0
/10
评论于 125几周前

Expedia Group verified review

its overrated
Lim
icon-朋友和家人
朋友和家人
4.0
/10
评论于 177几周前

Hotels.com verified review

Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Ping
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 179几周前

Expedia Group verified review

All services no on. House inside a lot of ants.
NUR DIANA
icon-朋友和家人
朋友和家人
2.0
/10
评论于 195几周前

Hotels.com verified review

So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
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Verified traveler
icon-朋友和家人
朋友和家人
10.0
/10
评论于 242几周前

Hotels.com verified review

Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
Bahari
icon-朋友和家人
朋友和家人
8.0
/10
评论于 253几周前

Hotels.com verified review

Good
Verified traveler
6.0
/10
评论于 268几周前

Hotels.com verified review

Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
WK
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 271几周前

Expedia Group verified review

If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
Candy
icon-休闲
休闲
6.0
/10
评论于 274几周前

Expedia Group verified review

The food still need improve services,the environment is ok
Jamilah
8.0
/10
评论于 300几周前

Hotels.com verified review

it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
阅读更多
Verified traveler
4.0
/10
评论于 301几周前

Expedia Group verified review

Service sangat lambat
Verified traveler
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 301几周前

Expedia Group verified review

Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite) Staffs: 1. Not even a single smilling or friendly face. Everyone seem to look busy. 2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word. Cleanliness: 1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped. 2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall. 3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them. 4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table. Amenities : 1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
阅读更多
Jennifer
6.0
/10
评论于 305几周前

Hotels.com verified review

We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
阅读更多
Verified traveler
8.0
/10
评论于 310几周前

Expedia Group verified review

No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items. Staffs should greet. Foods are acceptable.
Verified traveler
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 314几周前

Expedia Group verified review

no umbrella in the room
Verified traveler
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 316几周前

Expedia Group verified review

Should have birthday treat for customer
Verified traveler
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 319几周前

Expedia Group verified review

feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature
每页评论数
20
40