宜必思旅人民宿

The location is very good, just 5 minutes from the train station. We arrived very late on September 3rd and had a pleasant chat with the nice gentleman at the reception. We mentioned that we would be leaving early the next morning and just needed a bed and shower. He immediately asked if we needed a wake-up call. This was the first time in our 14-day journey that we experienced such professional and friendly customer service. The water pressure in the shower was good. Of course, if I had to pick something for improvement, I could definitely find a few things. However, considering the room size, perfect location, excellent customer service, and a price of less than USD 75, I think it’s perfect.

位置好，就在火車站Casa Voyageurs 對面，即使晚上到也很易找。員工友善，效率高。房間同一般宜必思沒分別，乾淨、床舒適但客房面積偏小。

地點離車站超近的。很方便

火车站出来旁边就是酒店，对于坐火车到卡萨布兰卡的人来说超级方便。房间比较小，但很干净。晚上也挺安静的。一定要等到下午两点才能入住，差半小时都不行，这点有点不人性化。前台工作人员态度挺好，询问了关于交通的问题，耐心准确回答了。

Rent och bekvämt rum, mycket centralt, precis vid Järnvägsstationen. Tillmötesgående, trevlig och hjälpsam personal.

Just what we needed for a long journey. Selected because it was close to the train station. Well worth it. Breakfast was nice and room clean and comfortable.

駅前で立地もよく、清潔感もあり、シャワーのお湯の温度調整も水圧も問題無し。ロビーも広く、朝食も早朝からビュッフェが食べられてよかったです。

鉄道駅目の前のため、アクセスは良好

Heating : it’s ok. Good breakfast

Excelente

It's just ok

Mejorar habitación y el aire aicondicionado

All

Bathroom wasn’t clean, room was too warm and we couldn’t change the temperature. I would not recommend staying here

The property need update smells horrible in the room dirty

アイコンがきかずに寒い思いをしました。

1) the air conditioning was not turned on, we were advised to open the window for the cool air. The room was too warm to keep the windows closed. With the window open, mosquitoes were flying, the noise of the trains and trams were loud, the smell of food and grease was emanating into the room. 2) the final charge did not match the booking. Even though it was a small difference of 5 dirham, I did not appreciate the discrepancy and lack of attempt from the front desk to explain the breakdown to me. They just dismissed it as that was what is on their computer. 3) the breakfast according to the booklet in the room was supposed to start at 4am to 12pm. But when we came down at 6:30am we were told breakfast starts at 7am. When we did finally came down at 7:05am half the food was still not ready. We had to catch a train and barely was able to enjoy breakfast before having to rush to the train station. When this was brought up with the front desk, again they dismissed it and said that there was coffee and croissants available prior to 7am but we know that is not true, because at 6:30am the lights were not on in the dining room and there were no croissants there.

Unfortunately, I had a very disappointing experience. When I requested an extra towel, the receptionist spoke to me as if I was going to steal it, which made me feel very uncomfortable. There was no internet connection on the TV, the mattress topper had not been changed, and there was a lot of dust in the room. Additionally, housekeeping knocked on my door at 8 AM even though checkout is at noon. Overall, I felt that I was treated differently based on my appearance or perceived wealth, and this was very upsetting. I hope you take this feedback seriously to improve the experience for future guests.

客室は快適で、スタッフもとてもフレンドリーでした。部屋でのWifiのスピードがやや遅いと感じました。

客室は綺麗でしたし、スタッフさんの対応も悪くなかったと思います。なお、チップは受け取りませんでした。