塞班皇宫酒店

Amazing

Lovely staff! Gorgeous architecture! Comfortable room

Amazing, beautiful, welcoming staff! Cannot recommend enough. Perfect because it was right inside the Medina, but not really in it.

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the true and real sense of hospitality. Amazing team and amazing service. A smile from everyone and any time

A fantastic Riad, in a great location for exploring Marrakesh! All the hotel staff were 100% excellent. Very polite, helpful, accommodating, friendly & professional. Food was always excellently cooked & presented. Room was lovely. The only tiny criticism I have are: I felt a couple of times the waiters were a little over stretched & could really do with additional help. Our mattress fitted sheet was too small (the elastic had gone) so would ripple up underneath us! That being said I would definitely recommend to anyone & would return myself!

The room was great with private terrace. The room was spacious and very comfortable. The service for everything was exceptional.

Overall a good stay for good value. Location was great next to everything in the medina

This place is not worth the money. Our room was nothing like the lovely photos, the air-con was so loud we couldn’t sleep with it on so had to be cold, the shower turned into a cold dribble after minutes, and the door to the bathroom wouldn’t close properly. The restaurant is average and overpriced and the pool is pretty, but isn’t heated so you can’t actually use it. We paid for breakfast and were told we could have something to take away on our last morning as we had to go to the airport, but when we got to reception and asked where it was, they said this wasn’t possible, with no explanation or apology given, and even said they don’t actually offer that, so it never should have been promised. They also said they would fix the bathroom door but didn’t, and again, there was no apology given. I highly recommend staying somewhere else. We stayed at Riad Marraplace on our first night, and it was much nicer, with no issues, for much less. They packed us the most delicious takeaway breakfast with orange juice, bread, waffles and nutella even in a lovely branded Riad Marraplace bag.

It's such a beautiful RIAD and most beautiful one of the our trip to Morocco this time. Room was big and bed was comfortable. Will definitely stay again next time in Marrakech.

This riad is a true gem, combining charm, comfort, and an ideal location. From the moment you arrive, the staff goes above and beyond, ensuring every need is met with professionalism and warmth. The ambiance is tranquil yet vibrant, offering a perfect retreat in the heart of the city. The rooms are well-appointed, blending traditional decor with numerous amenities. The service is impeccable and every interaction feels personal and attentive. Highly recommended.

The property itself is beautiful, filled with traditional moroccan tile and fountains. While the rooms are very cozy and open to the hall, they still are very quiet and have everything you need. The medina is very walkable from here, and the cab pickup nearby also worked great for every tour we did. The staff was all very friendly and we loved the welcoming process!

Beautiful property, traditional Riad with all the modern elements. Hamman massage is a must. Food is delicious and fresh. Loved our stay.

Had a love time at the hotel. Beautiful design, great breakfast and close to everything.

The property was stunning and the man who checked us in was very nice. Our room was very nice too with a private terrace. The breakfast was amazing. There were unfortunately small numbers of ants in our room which were a bit inconvenient. The female staff member at the counter also seemed a bit misinformed and it took some convincing to get her to make a phone call to get someone to come to help move our bags to the other riad (which had been promised to us very kindly on arrival by the man who worked the counter the day before). Overall such a beautiful hotel though and would highly recommend

Such a cute place, fantastic breakfast!

An exquisite riad in the perfect location.

Everything went smoothly. Amazing hotel, extremely friendly, supportive, and professional staff, delicious food, and location is very convenient. For sure we will be back.

Very beautiful riad. The staff pay attention to detail to take care of their guests.

There is no blanket, only a cover is used instead. The check-in process took more than 20 minutes to complete, but the staff said we only waited for 10 minutes.