黑象牙庭院旅馆

The staff were excellent and service was brilliant. They were very attentive to our needs and went the extra mile. We ate in the hotel restaurant which was exceptional. There’s a choice of French food or traditional Moroccan, and both were outstanding. Overall we had a great stay and would definitely recommend!

This property is hidden down a side alley behind an unmarked door but once inside, you are surrounded by beauty and luxury. The decor is elegant and great attention has been paid to all the details. Our room was well fitted out, complete with open fire, but it did overlook the winter courtyard which has the restaurant and bar so was noisy until service was finished around midnight. If you want some peace, try for a room around the summer courtyard which might possibly be quieter in the evenings. The staff were fantastic and incredibly efficient and helpful. The in-house hamman was a real treat and well worth booking. The hotel organised a guide for a tour of the souks and were very helpful in suggesting (and booking) dining options although we also had two meals in the hotel restaurant which was excellent. For a first visit to Marrakesh it was a lovely introduction to the city and we quickly became used to finding our way through the maze of pends and alleys to and from the property although it is very disconcerting on first arriving. Our only comment would be the matter of the evening noise - there was a wonderful pianist on Thursday night who played until late, and the background music throughout the afternoon and evening every day was louder than we would normally have preferred. The overall experience however was wonderful and congratulations to the team for all their hard work.

Amazing stay with fantastic service and staff. Greeted with fizz and macaron and given an upgrade on our room. Can’t recommend enough what a lovely and romantic trip this was.