万丽风溪阿鲁巴度假村

Everything was wonderful! We will most definitely book there again.

Esperava mais no atendimento e principalmente nas refeições ( café da manhã bem abaixo e forte cheiro de gordura). A maioria dos atendentes foram bons porém uns poucos rudes e secos. Esperava mais quando comparo pelo valor pago e pela rede que tem um peso forte no nome.

The only words to describe this facility, is absolutely amazing...10's across the board. Not only for the resort, but the country as well. Absolutely amazing!!

We recently stayed on the adultsonly side of the Renaissance Wind Creek Aruba for 3 nights. The hotel itself was very clean, the room was spacious, and overall the property was beautiful. We spent a lot of time and money enjoying the bars, boutiques, and restaurants throughout the resort during our stay. Unfortunately, our experience at the end of the trip left a bad impression. About 2 hours before checkout, we found out our flight was delayed by more than 5 hours. We politely requested a later checkout while we tried to figure out whether we could still make the later flight or postpone until the next day, which is what we ultimately ended up doing. Instead of any flexibility or effort to accommodate us, we were basically told “no, we have a booking for that room today.” I understand hotels have policies and incoming guests, but after spending several days and a significant amount of money at the resort, I expected at least some level of customer service or alternative assistance without having to ask what could be done to help us. The resort itself is nice, but the lack of empathy and accommodation during a stressful travel situation definitely changed how we felt about the experience overall.

Nice hotel

A recepção poderia ter um pouco mais de proatividade e atenção ao cliente. Mesmo com estadia paga incluíram no final diversas taxas que sequer consumimos no hotel. E disseram que eram taxas que o hotéis não incluíam. Só que nós nos hospedamos em outros dois hotéis reservados da mesma forma e não havia nenhuma taxa a mais.

It’s a beautiful island with extremely nice and intelligent people. The people are some of the friendliest I’ve met on this planet. As for this resort, it’s unbelievably expensive! Shockingly so. I bought the extra all inclusive package when I got there which wound up costing about as much as it would have been if I had just paid along the way. It just makes everything easier. But and this is a big but… what winds up happening is the waiters and the bartenders will see that you have the all inclusive bracelet and push you to order more drinks. They’re constantly like try this. Try that. Here’s two more bottles of water. At first I thought they were just all being very nice until I realized that what they were all doing was growing the bill for a bigger tip. They don’t care how much food you can’t finish so they want you to order and try everything on the menu. They’d bring bottle after bottle of water I didn’t order. Then those bottles would add $40 to the bill putting another $8 in their pocket through the tip. Clever of them really. But just be aware. One other thing worth mentioning is that Aruba is unbelievably windy. Not like a little breeze. Like gusts of wind that will blow your hat off your head, your sunglasses off your face, and you’ll absolutely spend time chasing your towels and clothing around the pool or beach. The wind is relentless. It doesn’t stop. If you’re a person who likes their hair styled a certain way then Aruba is most definitely not the place for you

Outstanding experience, great location. The restaurants were so good. Staff were phenomenal. Definitely would stay here again.

I loved the boat that would take you to a private island

The location

The staff were exceptional. The property is very nice and convenient with a boat taking you directly to the island from inside the lobby.

Everything was Grrrrrrreat !!!

Very clean and friendly

It was well maintain and staff were very helpful

Loved this place. Very convenient to lots of other places to eat and a closeby market. Would recommend and can’t wait to return. The staff was super friendly and the food on-site was delicious from the bar.

The moment we arrived to the Renaissance Wind Creek Aruba Resort it was nothing but complete attention from the staff. The room was pristine. Plenty of shops on property and nearby. The setting of the pool & bar were amazing overlooking the Caribbean Sea. All staff were friendly and helpful. The navigator that booked our excursion was very knowledgeable and helpful from day one! Highly recommend the resort and the beautiful island of Aruba!

Room and amenities are not as expected specially when facility is adult only.

I celebrated my 40th birthday year. This hotel was amazing. Everyone was so friendly and nice and everything was so cool. My favorite part was the private island. My husband rented out a cabana for me with breathtaking views and service was amazing. I had such a great and memorable birthday at this property. All staff were amazing and loving.

Found hair on the bed and in the shower, which was disappointing. Despite requesting cleanliness, all I received was a clean sheet. Check-in experience was extremely unpleasant due to the staff. The highlight was the private island, but overall, staying at this property wasn't worth it.

Everything was great, except for the outside noise in the ocean-view room. Also, should mention that the beach is not on-site.