奥克兰柏悦酒店

Extremely disappointed about being charged on a minibar item after my departure from Auckland, without prior clarification. Only got an email informing me my credit card was charged. At the time of checkout I explicitly stated that no minibar items were consumed when asked. Felt utterly insulted and robbed when they charged me afterwards, and their behaviour makes me wonder that the hotel could basically charge you on anything after checkout. Would not have noticed if I didn't check my email. Although a refund was processed after I emailed the hotel, the incident reflects very poor staff management and administration. Very shocked something like this could happen at a hotel like Park Hyatt. The hotel is very well maintained physically but no customer would ever want to go encounter such a disrespectful event no matter how nice the hardware is.

Good hotel

Great lication to bottom of town, quiet place to stay, great service. Great Food in the restaurants and Breakfast Top class

Amazing It was a honeymoon trip, and we had such a wonderful time at Hyatt. The room condition, hospitality, facilities were way beyond expectation. I would love to stay again, if i get to visit auckland again. 프론트에 한국인 매니저분도 계셔서, 편하고 좋았습니다. 최고최고

The hotel is beautifully designed with a touch of feng shui everywhere you go. There is plenty of space, stunning views, and the rooms are very spacious with all the modern fittings you could need. The staff are very pleasant and welcoming, which made the stay even more enjoyable. The breakfast was excellent, with a well-organized buffet system and a smooth à la carte setup. Everything was thoughtfully arranged and of high quality.

We have used this hotel many times and it is always 5 star Unfortunately the price is now “up there” and it has to be a treat Highly recommended on all scores

We had a massage booked earlier th

Rooms were clean and great. Staff very professional!

Excellence all around!

It's strange to say, but my stay at the Park Hyatt was just about perfect. The room (superior room with 1 king) was a perfect size and beautiful with a great view and great lighting. The bathtub and walk-in closet were highlights. The food was excellent and plentiful. The staff were extremely attentive and accommodating. I arrived very early in the morning, tired and with several hours to kill. They invited me to freshen up and relax in the spa locker room and hydrotherapy room! Then while having lunch in the Living Room, they texted that my room was ready early. The level of service never wavered. On my last morning, I didn't realize breakfast would start at 7 rather than 6:30, but my ride to the airport was at 7. I interrupted their breakfast set-up and they were SO kind and offered to let me takeaway what was already ready (which was plentiful), and never did I feel I was in their way or interrupting them. I hope to return to Auckland someday and will definitely choose the Park Hyatt again.

Fabulous Hotel and so quiet, staff were friendly and helpful, room was amazing with Balcony overlooking Marina, big bath which i love, Restaurants to choose from, which we did, eake up to the sunrise over Marina just beautiful. Worth it.

The Park Hyatt is the real deal. The type of quality you’d expect at the price point, but event then it’s good value. Loved the area and the amenities. Can highly recommend

Slighty strange hotel, the lobby and atrium is vast and a bit sterile looking but the rooms are fantastic, and the location is perfect for accessing down the great waterfront area of Auckland. The staff were all very friendly and helpful. Would definitely stay there again.

Loved it

Fantastic place to be based for any trip to Auckland - whether long or short. Located in a part of the city that epitomises Auckland (ie the waterfront) with the buzz of the Viaduct just a short scenic stroll away. The hotel itself is beautiful and calm, with highly attentive and friendly personnel who go out of their way to help. Highly recommend.

Just over the road to ASB Water Front Theatre and close to Viaduct restaurants and event centre. Ex cellent location and service.

Amazing room amazing view amazing staff

The venue is located around the harbour port in Auckland. Room was massive had everything that would need during the stay. Lots of dinning options at the hotel but also around the hotel as well if you did not want to eat at the hotel. Ferry terminal was around 5mins walk from the hotel so was very close by. It is a bit of a walk to the CBD but still not to far. Staff was very friendly and so helpful during the stay.

We had an amazing stay for my wifes birthday- highly recommended, staff and whole Experience was sensational

Lovely hotel