玛拉根度假村

房內環境很好,有海景露台,有廚房可自行煮食 但沖涼熱水不夠

Not enough hot water for 3 ppl shower just have 60L. After wait for 2 hrs for the third person take a shower 3 mins later all is cold water. We need to boil water from the kitchen. Until the next morning become normal. The window has broken. I told the them when i check out they said it is normal. How come, i paid for 3 ppl. On the other hand, the breakfast is good.

雖然離市區較遠！但是值得的，尤其飯店人員aiste 跟Marius 給予溫暖的協助！令人感謝

Fint läge, lugnt område...

Siisti ja toimiva huoneisto, josta oli upea näkymä vuonolle. Auton sai parkkiin lähelle huoneistoa. Ostimme lisäksi hotellin aamupalan, joka oli hyvä, mutta varsin hintava. Kaikenkaikkiaan hyvä kokemus kokonaisuutena. Negatiivisena asian mieleen jäi se, että hotellille johtavan tien asfaltti oli todella huonossa kunnossa.

Vi fikk først en leilighet som ikke var rengjort. Fikk byttet leilighet- her var det meste i orden, men gulvet i stue/kjøkken var ikke rengjort. Det ble ikke rengjort heller de døgnene vi var der. Men leiligheten var romslig og fin. Den lå fint til og beliggenheten var det ikke noe å si på. TV’n var litt merkelig plassert i forhold til sofaen - vi måtte sitte på spisestuestolene. Personalet var hyggelige. Parkeringsmulighetene var gode. Vi spiste middag der en gang - den var helt grei.

Veldig hyggelig personal - fint hotell.

Beautiful place by the fjords. Blessed to see the northern lights both nights that we were there by just stepping outside the hotel restaurant and out at our cabin balcony. Absolutely amazing and hassle free. Restaurant offered nice meals. We were 9 traveling together. 6 of us stayed at a beautiful cabin and 3 at the hotel. Staff very nice and helpful. Manager very kindly offered help to my daughter when my granddaughter needed medical attention. He drove them to the medical facility, waited and drove them back. He was truly a Good Samaritan. We are forever grateful. Malangen is beautiful but it is a secluded place. Be prepared. No taxis, other restaurants, supermarkets, pharmacy… just the hotel, cabins and nature to enjoy. Also you need to be prepared to haul your luggage from the hotel reception to your cabin. But overall it is worth the visit. Highly recommend it. We went from Tromso in the shuttle buses they offer. A nice 1 1/2 hour ride

Notre second row cabin était idéalement située en face de la mer avec une belle vue dégagée sur les fjords et pour voir les aurores boréales ! Il faut savoir que sur ce type de cabine c'est considéré comme une location et donc faire la vaisselle (machine à laver la vaisselle sur place), nettoyer les tables et plans de travail et amener toutes les poubelles aux containers de l'hôtel. (Pas loin). Les chemins pour accéder au bâtiment central de l'hôtel sont très verglacés à certains moments, pas top pour le faire à pied surtout dans les descentes.... Pas de sèche cheveux il faut le demander. Autrement l'emplacement est juste exceptionnel. Les cabines sont des petits chalets très agréables avec de grandes baies vitrées : top pour la vue. Le personnel est très agréable et répond à toutes les demandes. Le petit déjeuner n'est pas top par contre le restaurant très bon.

We booked here because some family members stayed 9 years ago and loved it, so we weren't as careful with checking reviews as we would normally be. The resort is very far from 4*. The apartments are tired and basic. The soft furnishings (sofa, cushions and blanket) in the living room are dirty and smelly. The bedrooms are tiny, with just beds and no other furniture, not even a bedside table. The shower cubicles are cheap plastic. The only great thing is the view over the fjord. If the weather is good then I'm sure it's a fantastic place to see the Northern Lights but if it's cloudy, as it was during our visit, then you won't see anything and you're stuck in one location. The activities are run by a separate company and the staff are lovely but completely untrained. We booked a trappers experience day, where we were meant to learn about local flora and fauna, and how to make a fire. In reality, it was just a snowshoe hike, which was gorgeous and fun but not what we thought we were getting. Our guide had only been at the resort for a few weeks and had been given minimal training, so didn't know the area very well (not his fault, he was doing his best). We also found out that some of the activities staff live in tiny near the dog yard in extremely basic conditions. There was actually a fire while we were there - likely caused by unsafe electrics (no injuries thankfully). The sauna was also not working properly. On the plus side, the hotel staff were friendly.

Room beautiful, Norwegian decor. Big windows looking out over the fjord and mountains in distance

Good: restaurant, dog sledding Bad: reindeer activity, room service, reception

It’s one of the best places to see the northern lights but is it really worth it? First-don’t book through Hotels.com. They leave out details that matter in winter - hot water is extremely limited (2 showers of 4 minutes each-see water tank picture) and the cabins can be a long walk from the main lodge in -6°C weather. Be prepared to drag your suitcases to your cabin in the snow. There is no assistance with luggage. We booked two reservations: one through Hotels.com and one through a travel agency. The pricing was better with an agent and we were offered full board. The agent caught errors on charges and details that we couldn’t . You need an advocate. They consistently overcharge items and are reluctant to credit items back. We stayed in a “luxury” water’s-edge cabin. The upstairs had three bedrooms (one large master and two much smaller rooms) accessed by a narrow spiral staircase-bags have to stay in the living room-bathroom also downstairs. The two smaller bedrooms had absolutely no heat. Our children slept the first night in their clothing and hats. We had to move them to another accommodation at our expense for the remaining nights. We also heard similar complaints from other guests, who were heating their cabins by turning on the oven and opening the oven door—our smoke detector was on the coffee table with no battery in it so we didn’t try this. The worst part of the entire stay was the front desk and management. They were consistently unhelpful, frequently rude, an

O hotel faz o básico do básico, então se espera experiências incríveis, não acontecerá.

Room was ok, just that no wifi and our first night after 3 persons showed, there is no hot water.

The double bed wasn't a double bed at all; it was two single beds side by side, and it wasn't comfortable at all. The pillows were awful, and there was only one duvet on the double bed, and it was a single-sized one. Everything else was great.

Hotel was lovely. Has the potential to be a 4/5 star with some small comforts.

It was a stay just for a few days to see northern lights. Almost all was meeting expectations. It's clean, well-organized hotel. The only disadvantage was a mediocre breakfast buffet. On the other hand, restaurant dishes were very well.

We had an amazing time at Malangen, the staff were really welcoming and helpful, and they went above and beyond during the activities we booked. Thank you so much!!

Positiv: Aussicht aus dem zimmer ist unbeschreiblich schön. Negativ: Allgemeinzustand der einrichtung ist in die jahre gekommen. Service war bis auf eine Dame nicht gut.