盖特威酒店

They were doing renovations so there was No TV reception and the Hot Water was not always available.

Normal

Overall stay was good , kids enjoyed the pool staffs were friendly. My first experience at hotel so enjoyed it.

The people are friendly and the room is good. I've stayed here several times. The last two times there was no hot water. It's too expensive to be taking cold showers.

Better than expected. Hotel while old is well managed and well run. Clean, great breakfast, nice bar staff very helpful and all speak English

Nothing unique about the 1bedroom apartment i stayed at. Bathroom lock were not working, no towels, i payed alot for that room and breakfast was on for 2 with no kids allowed. Service veryvpoor compared to amount of money i paid. I didn’t enjoy my accommodation. Run down apartment which needs alot of renovations.

Their was no TV remote in the deluxe room I was staying in to turn the TV on.

They didn't have my booking. We had to wait for 2 hours only to be told system not picking up the booking. Eventually, we had to pay again to secure a room. They promised to reimburse the extra payment once syterms back on upon checking out. I hope they do.

i used to be a member of the coral seas but decided against it as the hotel does not accept walk ins for members and my clients does not like to dine there as the quality of food is bad. Staff are not helpful and one has to wait a long time to be served

Close to the airport. A few restaurants on the property. People are friendly and the room is good. Water pressure in the shower was very low this time.

Good hotel near the airport. Seems a little older, but comfortable. A few good food options and a bar on the property. Employees were very friendly.

Overall staff treatment and hospitality

need to work on their customer service

Excellent service

There was no toilet paper and only 1 bath towel for 2 guests. I called the Housekeeping 2x and it was like 90 minutes passed but my request did not arrived. I went to the Reception to follow up. My request came and was assisted by a Maintenance staff instead who was very helpful. Overall, my stay was okay. Thank you.

I usually stay at Gateway as I transit for domestic/international flights for past 15 years. I’m glad to see rooms are getting much needed renovations.

A terrible place. Run down, demotivated staff trying their best, the worst wi-fi I have ever encountered, watered down spirits and questionable clientele. And it was expensive. My fully equipped apartment had loads of plates, three knives, two spoons and a single glass. Water was hot only in the afternoons and the apartment pool had a viscous feel to it like I imagine those seagulls you see in oil slicks must enjoy. Avoid, Like the plague.

Nestled in the heart of timeless elegance, this hotel gracefully stands as a testament to enduring excellence. Despite the passage of years, it has managed to retain its enchanting charm and unwavering commitment to providing an exceptional guest experience. From the moment one steps through the doors, the seamless fusion of classic sophistication and modern amenities is evident. Impeccable service, meticulously maintained facilities, and a sense of nostalgia seamlessly blend, creating an ambiance that feels both nostalgic and contemporary. This establishment not only embraces its rich history but also continues to innovate, ensuring that every visit is a delightful journey through time and hospitality.

The staff were friendly and helpful. The bed was very good and the access to the internet was very good as well. The rooms are looking a little tired, they are now looking old. The bathrooms are small. Needed more teabags and coffee sachets. No milk, even milk powder for a drink!! Has the appearance of a flash hotel (in its day) but needs a bit of a spruce up now. Especially for the money its costs.

Room very grubby. We complained and they moved us to a nice update room. Dining limited. Staff very good. Building very tired