菲律宾长滩岛海边酒店

我们很享受住在长滩岛海岸酒店......

我們全家人在此住了四晚，非常棒的體驗，員工的服務真的非常貼心好的沒話說，有賓至如歸的感覺！因為飛機航班關係，給我們提早入住休息，退房後也給我們使用公共空間！非常感激：）門口的服務人員也真的要讚賞一下，我們坐在椅子上也怕我們不舒適立馬送來靠枕，詢問買名產的店家位置時，他也說可以帶我們過去，讓我們免於迷路！海灘上的服務人員也很貼心，不時遞上冰水到沙灘上，我還看到他們送到正在海灘泡水的房客手上，踩進海水中服務，真的服務超級好！因為服務很棒所以我都覺得其他小缺點已經不算什麼了，飯店附屬的餐廳餐點很棒，我們吃了好幾餐呢！

very pleasant stay due to its superb and personal service. Each staff takes the initiative to serve and make us feel we are special. Restaurant called Cha Cha is also great, in terms of food quality, service level and view. Free popcorn and icecream were provided. Transfer to / from the airport was also provided free of charge, yet with very good service. This saved us lots of trouble. Room facilities are basic though. Safety box in the room was locked when checking in and it took quite some time for the staff to figure out the mirroring function in the TV.

I loved this hotel! Pickup service was already waiting for us when we stepped out of Caticlan Airport, and took us to the port, where we boarded the hotel's own motorboat, and then took us to the hotel via their own van, all the while accompanied by hotel staff. Our room was clean and offered everything we needed. They even have room service for anything you want to order from Chacha's Cafe, which is right nextdoor to the hotel (also where the delightful breakfast buffet is). The pool was good also, and they have poolside drinks. It was the little things that made me appreciate their hospitality, such as bottled water and complimentary desserts left by housekeeping every day. And the way the staff were always smiling and giving us warm greetings when we returned after a long day. Also when the staff handed me a towel when I was chilling at the pool and when we headed out for stand hopping. The staff accompanied us all the way to the airport when our vacation was over, and gave us a photo taken upon arrival as a souvenir. A very friendly and thoughtful hotel indeed. I would definitely stay again!