卡拉公寓酒店

Staffs needs training,very unprofessional. I asked one of the guard where our Room Is located, He just used his mouth/lips to point I didnt know What he was doing.VERY UNPROFESSIONAL😡Not even telling us which building our Room Is located . NOT HELPFUL AT ALL!!! The lady that was helping us at first ,She let us wait outside For awhile & was Really HOT so thats why we asked the guard instead STIILL NOT HELPING AT ALL !!!! CUSTOMER SERVICE SUCKS !!!STAFFS NEEDS TRAINING ..

The host needs to improve her costumer service. The roof was leaking it was dripping next to the television. The bathroom was stinky no exhaust fan.

Please do not waste your time here. Don’t be deceived with their photos. This place is terrible. Communication is terrible, place is hot as an oven because A/C does not work well, staff are hard to reach because cellular signal is very weak inside so you have to go outside just to call for help from them and you have to be bounced at 3 different staff to contact on one simple issue like the wifi password. I left the property because of the inconvenience and requested a refund but they refuse to pay me back even though i never stayed for more than 5minutes in this property. It is a trap to steal your money. They told me I booked my reservation from expedia even though i booked it through hotels.com —just realize how they’re mismanaging this business. Stay away.

It was perfect for our valentines date the area is amazingly suitable for a quiet relaxed and comfortable stay. We had the chance to stroll safely within the premises at night while jogging early mornings.

First: We were not able to stay at Kara’s Condotel, not even a minute. We physically went to the property the day BEFORE our reservation because all their phones were down. Even Expedia can not reach them. Try it! It’s January 5, 2022 today. We found out that this place DO NOT have water, electricity and WiFi as stated in the Expedia website and as was stated on the Expedia receipt itinerary. It took me about 7 agents via chat with Expedia and via phone call with Expedia at 1800 397 3342, to finally get processed our refund today! I did not hit the cancel button on the Expedia automatic chat because the fine line states that when you hit the cancel button that you understand that there won’t be a refund. Now, why would I spend money on a place that says they have WiFi, water and electricity BUT there is none? And we wasted our time on this place that we almost lucked out on a hotel that ACTUALLY has those basic amenities! Luckily, we were able to find a different one that has all those BASIC amenities. Kara’s Condotel messaged me that they still open their doors for those people who just needed roof who are okey WITHOUT water, WiFi , electricity. And they (Kara’s Condotel) saidcannot initiate refund right away upon our request because they needed until our reservation date ends. And I spoke to Expedia, this wasn’t the case at all. Kara’s Condotel gave me a run around! And these are FACTS! I hope your experience with Kara’s Condotel would be a pleasant one. Mine was NOT!

Very nice big pool clean well furnished room, good communication with owner, very nice breakfast.

The service was okay but people and staff are very hard to contact. Guards were really helpful though. Food is also okay but takes time before it’s served. Need to cooperate closely. Room is quite dark but is okay if you will just sleep and need many beds. Area is quite hard to go to. No commutes, but only taxis and grab.

Bad communication. Slow reaction to problems. TV took 2 days to fix Wifi took 4 days before it worked. Kitchen poorly equipped, pans worn out. Power failed on the 5th day

We had a great stay. The room was clean and comfortable. The area is still being developed so getting a taxi was not always easy. But the security was good and we always felt safe. Close by to the SM Mall it was easy to shop.

nice area they have a beautiful pool but it is very far from everything there's no public vehicle it will cost you so much for taxi or grab fare if you want to go somewhere I will not recommend this place if you stay for a holiday ..I still prefer to stay somewhere uptown area and mostly internet sucks

When we arrived, they did not have the type room that was advertised and reserved! Stated it was unavailable! Tried to put us in a run down dump!! The owner stated he would contact Expedia and refund my money! I had to make reservations at another location! Expedia contacted the property and was told by the owner that he would not refund the money, Evan though it was not our fault!! This place is a ripoff, fraud plane and simple! Don’t reserve there, you will be very unhappy with the conditions of the type room they really have! Not what is advertised or shown in the photos!!! Expedia should do a better job of trying to protect there customers when this type fraud occurs! Over all, lesson learned, stand there and make sure they reimburse you while you have Expedia on the line, so what they say actually happens!! Avoid this place if you want to have a smooth vacation or stay!!!!

Very clean staff and gaurds helpful and friendly rooms are very nice and clean. Beautiful very large and clean pool. Look forwatd to my next stay here..

we celebrated christmas here but our kids did not enjoy because we are there to relax but the pool was not available monday morning.Swimming was the main reason why we are there. we are expecting bigger rooms as what the web showed but its obvious that smaller rooms were given to us granting that we got big discounts.anyway, through christmas spirit its just ok and in fairness to the unit, it was so nice. no hassle upon check in and check out. what we admired most is the caretaker of the unit. She wants to carry all our heavy bags but all of us disagree. The guards too really did there job. i can recommend this hotel to anyone.thanks to expedia.

是經濟型住房不能要求太高，但該有的都有，只是偏遠一點了，交通比較不方便，但我們家庭旅遊人多包計程車來回跳表也還算合理價格