Shangri-La The Fort Manila

Surrounding of the hotel is good because it is located in BGC. Hotel is clean but not the lobby's not big enough. Overall it is an overpriced hotel. You can live in other hotel with the same hotel standard without having to pay that much. We wouldn't get a grab back to Manila that night and avail of their hotel car for 5000 pesos

Everything is good here, from welcoming staff, cleanliness of the room, the bakery, breakfast and the surroundings nearby are safe. Many shopping malls and eateries around too. I surely will stay here again if ever I visit Manila again.

無敵是最寂寞

Worth it!

房間飲料台上的亞克力價目牌最好能有個底座，它站不穩倒下來碰碎了旁邊的咖啡杯。還好人沒受傷！小嚇一跳。很遺憾！

游泳池的更衣室好像沒人在管理

Overall good services but forgot to send me the luggage when checked-in.

hotel is at center of financial district, very convenient. Staff are very helpful and services are great too! :)

its walking distance to all establishements and restaurants

Amazing location, in the middle of BGC. I love this hotel, the staff were so nice and were friendly and welcoming. The nice check in lady upgraded us to the 40th floor for a cheaper price. The buffet on our floor was the best buffet me, my son, my wife and her Filipino family had ever tried. The kids fun center was also nice and so was the pool. Everything about this hotel was great.

Our stay was amazing. The staff at the Shangri-La is top-notch. I enjoyed each and every interaction with them. I guarantee that I will be back at the Shangri-La the next time I am in BGC.

I have been traveling the world my whole life and have visited many countries during my time in the U.S. Navy. Shangri-La The Fort Manila and Shangri-La the Fort Boracay are by far the best resorts I've stayed in. The services they provide far exceed the price you pay (in my opinion). The complimentary breakfast was phenomenal. All the staff were professional and prompt. Best customer service I've seen anywhere. Specific shout out to the night manager Karl.

위치도 정말 좋고 서비스도 완전 만점요!!! 부모님과 함께한 여행에 커넥팅룸으로 업그레이드 해주셔서 아주 만족스런 여행이었습니다. 다음에도 다시 이용할 계획입니다.

Wow. What a place. Would stay there forever.

Amazing

Excellent customer service and delightful stay. First time staying at Shangri-La and it was worth it. A/C in the premier suite was not as cold as I would’ve preferred but it was comfortable enough to keep me impressed.

Place was awesome, amazing fitness facilities, food, and views!!!

Great gym! I wish female locker has cold plunge

One of the most gorgeous hotels. Conveniently located. Excellent service. Delicious food (club level). Gorgeous accommodations. Highly recommend.

- The floor of the unit we stayed in had deep stains. - The lampshade facing the living room had a broken shade that is visible upon entry in the unit - The unit doesn't get as cold as other hotels we've been in - The closet door is broken, I try to not open it often s I won't wake up my partner in the morning - The food was probably 2 star. - Inconsistent rules about hotel policies depending on who you talk to and what their perception of your economic standing. - The staff we're very attentive to our needs so that was nice but it could be better especially if you're spending five hundred dollars per day. - view was amazing - Andrea from the 40th floor is very consitent and has good customer service etiquette. - Will I return in the future? yes but with a heavy heart.