Shangri-La The Fort Manila

its walking distance to all establishements and restaurants

Amazing location, in the middle of BGC. I love this hotel, the staff were so nice and were friendly and welcoming. The nice check in lady upgraded us to the 40th floor for a cheaper price. The buffet on our floor was the best buffet me, my son, my wife and her Filipino family had ever tried. The kids fun center was also nice and so was the pool. Everything about this hotel was great.

Our stay was amazing. The staff at the Shangri-La is top-notch. I enjoyed each and every interaction with them. I guarantee that I will be back at the Shangri-La the next time I am in BGC.

I have been traveling the world my whole life and have visited many countries during my time in the U.S. Navy. Shangri-La The Fort Manila and Shangri-La the Fort Boracay are by far the best resorts I've stayed in. The services they provide far exceed the price you pay (in my opinion). The complimentary breakfast was phenomenal. All the staff were professional and prompt. Best customer service I've seen anywhere. Specific shout out to the night manager Karl.

Wow. What a place. Would stay there forever.

Amazing

Excellent customer service and delightful stay. First time staying at Shangri-La and it was worth it. A/C in the premier suite was not as cold as I would’ve preferred but it was comfortable enough to keep me impressed.

Place was awesome, amazing fitness facilities, food, and views!!!

Great gym! I wish female locker has cold plunge

One of the most gorgeous hotels. Conveniently located. Excellent service. Delicious food (club level). Gorgeous accommodations. Highly recommend.

- The floor of the unit we stayed in had deep stains. - The lampshade facing the living room had a broken shade that is visible upon entry in the unit - The unit doesn't get as cold as other hotels we've been in - The closet door is broken, I try to not open it often s I won't wake up my partner in the morning - The food was probably 2 star. - Inconsistent rules about hotel policies depending on who you talk to and what their perception of your economic standing. - The staff we're very attentive to our needs so that was nice but it could be better especially if you're spending five hundred dollars per day. - view was amazing - Andrea from the 40th floor is very consitent and has good customer service etiquette. - Will I return in the future? yes but with a heavy heart.

An excellent place to stay while exploring BGC.

The bathroom wall paper needs repair

Clean rooms. Excellent staff.

Great customer service.

A couple fo suggestions: 1. Smoking area to put a couple of outdoor chairs for cigar smokers. 2. Outdoor cafe dining area the the swing doors should have auto openers as diners carrying trays have hands full 3. More different tea bags in rooms as oly green tea available.

Very good service.

I really enjoyed the breakfast buffet and the staff were very friendly and helpful.

Beautiful hotel in an excellent location, right in the heart of BGC. From our airport pickup, being greeted at the entry and taken directly to our room for check-in, everything was great.

We love everything about this hotel! From its service to its perfect location, this hotel is one of our favorites. We always enjoy our stay at the Shangri-La The Fort Manila!