LX51 开间 & 套房 APT IIN - 里斯本中心

太細，不方便，樓下很多酒吧行複雜

Sometime the elevator out of service.

We got off the cruise ship early , arrived at the hotel around 10am. The room is not ready , totally understand. We asked if they have laundry facility, the receptionist Sonya told us that there's a self service laundromat, so we went . She didn't tell us we need a room key card to enter the property. At 12pm we finished our laundry and cannot get back into the property, here we were standing with 2 big bags of laundry outside by the property door waited 10 minutes, finally a gentleman came out then we got in. Sonya said her mobile phone which was connected to the front door bell is out of battery! She showed no apology or sorry , just said this happened. She asked us to go to lunch , room still not ready. We then ask for the entrance key card , she said no , they cannot give the entrance card , only after we are checked in. I think it's either Sonya problem or this hotel system has a problem, anyway , she didn't give us our room until 2:30pm even the room was ready. The room has no closet, no safe , bathroom shower stall grouting is broken , the shower curtain smells . The property is next to a gentleman club , not safe !

Sonya the reception was so terrible , she will not check us in at 2:45pm , she has to wait until 3pm , clearly the room was ready way before , cause we got check in at 3：10pm , when I got to the room , the welcome card with my name on it has been placed on the table. Sonya always pretend she's busy working on the computer but nothing has been done. They don't give you a receipt for your city tax , unless you ask for. Also , we stayed at room 306 studio, nothing works in this room , doesn't have enough sockets power outlets , one side of the bed doesn't have a night stand , 2 out of 3 nights the stove doesn't work , they have to come fix it. Its so stressful when you bought all groceries ready to make dinner ! The shower curtain has very bad smell. Terrible Aparthotel. STAY AWAY !

The location is very convenient. The space is large. I can do laundry and simple cooking feels like home. However, the TV cannot be used, but it does not affect the positive review. I will consider staying here next time.

Excellent staff. The continental breakfast was very good and the staff gave great service.

The staff was amazing and so friendly they really made our stay memorable João and Sonia went above and beyond!

Amazing! Perfect location, staff were second to none! Breakfast was great. The patio was available to us anytime we wanted. We loved the accommodation.

Overall a good place to stay. A bit far from the city center but the metro station is pretty close by. The ramen bistro nearby was delicious though, went there every night!

The staff is very pleasant and helpful. Properly is very clean as well as house keeping. We enjoyed the breakfast every morning. 👍

Gesamt kann man nicht meckern. Es liegt zentral & wir hatten immer fu

Food it was good

We booked a 2 bedroom suite for 4 people - best surprise was having 2 washrooms 😊

The property was in a great location. It was clean and the staff was very nice. Breakfast was good will many option and staff kept replenishing. Rooms were a good size for my family of 4.

I like my stay in general

Great location, super friendly staff, nice cold AC, and really yummy breakfasts in the morning!! Really happy we chose this place to stay :)

I had a really disappointing stay. The sink in my room was broken and leaking all over the floor, and after going back and forth with the front desk, the only other room offered was right by the noisy breakfast area. I ended up staying in the original room and just cleaned the water myself. On top of that, a big bag of souvenirs went missing from my room. This was not the experience I expected at all.

The service was wonderful, lots of food recommendations that were wonderful for foreigners

La salle de bain pourrait être mieux entretenu L’accueil ainsi que le service était impeccable..,

The personal was really friendly and helpful and we liked the room. The patio was really quite nice, there are just not enough tables and chairs during breakfast rush hour.