Mercure Porto Centro Santa Catarina

借酒店熨斗熨衣服，熨前未發覺試面有污漬，弄污了衣物，亦未能清除。問責酒店，員工稱本人熨衣服前未有看清楚，責任全在我。稱住客必須檢查清楚所有酒店提供的用品是否處於恰當狀態。基本道歉欠奉。

整體幾好既,位置叫做近火車站,同埋近遊客大街 最大問題係有條好長好斜既斜路,基本上係CHECK IN CHECK OUT 各行一次,因為有另一條兜遠小小既路係會無上斜上得咁辛苦 房夠大,乾淨,幾好

房間十分大,潔淨舒適,工作人員熱情有禮,距離主要景點及街道非常近,用走的便可以,唯一缺點是由聖本篤車站出站後往酒店需走一段長長的斜路,拉著行李的確有點狼狽,當然,葡萄牙就是有很多很多的斜路斜坡嘛,整體是絕佳住宿選擇

Perfect location and friendly staff Spacious room with elevation Clean The only downside was the pillow is a bit too high

交通方便，房間乾淨，早餐豐富

I have stayed here for 3 nights, every night the fridge just have a bumping loud sounds for around 1 min! Hard for me to fall asleep again! Suggested to fix it ASAP!

比较像国内的快捷酒店，酒店位置还可以，整体性价比还行

I visited Porto with my friend. The hotel is located conveniently. We had a comfortable stay. The staff are generally helpful.

隔音不是很好，其他一切都不錯

房間寬敞 網路快 交通方便

Closer to the business area and station bus not too crowded.

酒店外面就是旅遊區，很多東西食

Friendly staff, good location

Reservamos dois quartos de mesma categoria. Em um a cama era bem dura e desconfortável e tinha um barulho alto de exaustão dentro do banheiro. Tentamos arrumar o ponto da cama e time do hotel não foi muito solícito para nos ajudar nisso. O outro quarto era muito bom e não tinha esses problemas. Café da manhã muito bom! Localização perto das atrações turísticas.

Great central location, walkable from a lot of interesting tourist spots& hop and hop off starting point. Clean property, decent breakfast. It was a special occasion, it was my daughter’s birthday, the hotel did nothing special for that though !

Mercure e una garanzia ma la stanza era piccolissima e tutto l’ambiente dell’hotel freddo e asettico. Non ho sentito calore umano

Good breakfast and position

Todo el hotel muy bien, con excelentes atención de su personal

Hotel limpa e muito bem localizado. Funcionarios simpáticos.

Excellent location, short walk to all the sights you’d want to see in Porto. Very friendly and helpful reception staff, really love that there was always a fresh fruit basket and lemon water available on entry to the hotel. Restaurants are plentiful nearby. Very clean rooms, only complaint would be the mattress felt very firm, but that’s down to preference I guess. Overall would definitely recommend.