萨拉亚滨海酒店

Hotel is ok for this rate But not happy once I use the shampoo and gel. Soap. Toothbrush provided by hotel. Extreme poor quality. Not matching with 5 star standard.

清潔度不足

personel çok nazikti

It was very clean and Very nice staff and beautiful view and close to anything

Det är ett jättefint hotell och personalen var mycket trevlig. Säkerhetspersonalen var särskilt snäll och hjälpsam, vilket gjorde att vi kände oss trygga under vistelsen.

Bom hotel

Erityisen rähnäinen ja likainen hotelli, suppea aamupala, jossa oli yksi kahvikone, joka hajosi ja leipä loppui useaan kertaan. Esitetelty kuitenkin 5 tähden hotellina.

We liked the decor, room was spacious and good amenities.

Family friendly, great staff and great location.

La chambre moyenne voir un bas service, le reste est parfait

We booked 8 days based on 5 star, pictures and reveiw, was disapointed to find our room was worn and had various small small damages in walls, joints and a broken mirror in wardrobe. After i wrote a small complaint back to Hotels.com website, the Hotel manager met me outside, as i was leaving for a day trip..to offer us an upgrade to a JuniorSuite on 9th floor. This gesture was very nice of him to arrange without fuss. Overall very clean hotel,rooms cleaned daily, the guys left aircon on all time. still small items of plaster could be fixed and a few electric switches tightened. The 2 big security staff for the hotel are first class. They stopped party goers getting in our elevator (14th floor has a bar disco open to outsiders), the rightside elevator you need room key to go up. Great guysth, and the parking attendant also was very efficient, we drop car offeach day, got ticket and left him to it. The main restaurant is large and clean, huge selection on menu but not sure all dishes actually available. The china restaurant is open to all from outside and was full smokers but food was good. Dont use the toilet there though as its actually outside and disgusting. There is a Small as in TINY kiosk shop at steps to main door open 24hr apart from prayers. Prices a bit higher than souk but handy. Overall a very nice stay.walking distance to Souk Wadi, camel souk etc. Remember uk style electric sockets. With a bit of paint and maintenance this could return to its 5 star glory days.

Nice hotel

Everything was perfect.

Das Personal war sehr freundlich und das Frühstück lecker. Die Lage ist auch super. Die Zimmer sind jedoch etwas in die Jahre gekommen und da wir von Donnerstag bis Samstag da waren, haben wir beide Nächte den Nachtclub im obersten Stockwerk aushalten müssen. Er war auch im 9. Stock deutlich zu hören. Der Teppich hat etwas unangenehm gerochen.

Hotel needs updating

Very bad rooms they are very dirty. I don’t recommend.

Very courteous staff, my second time stay at Saraya...good location.

Me and my friend assumed we were staying at a five star hotel and were disappointed on our arrival. We have stayed in plenty of luxury hotels which were 5* and felt we were mislead. Pros: Staff are amazing from reception, security to cleaning and maintenance. They just cant enough. Room - room size is generous for 2 people. We appreciated the extra space. Cons: Rooms - Are very outdated especially bathroom where we had many issues from sink being blocked, shower faults and loose toilet seat. We also had issues with safe when we arrived and phone in room. Noisey - Take ear plugs as you will hear noise coming from 14th floor and also elevator constantly pinging. Breakfast- way below average and not worth paying extra for. Options were repeated daily, and were limited. Staff were constantly asked to top up food including cups which they later replace with plastic coffee cups. They dont serve friuits like many hotels do, it appears rationed by being cut up and placed on a average plate for guests to take, same with yogurt. Only had 1 coffee machine and one toaster which was breaking daily while we were there. Gym - limited time to access which was a disappointment, even with times stated on wall, staff seem to change times to suit them. Most hotel gyms are 24 hours. Water machine is not replenished unless you go look for someone to change. Roof top - was looking forward to this and was closed throughout our stay! Overall, i wish they were honest with their star ratings

Average hotel, definitely not a 5 Star standard. Limited options for Breakfast and breakfast service is slow with regards to replenishing items. Shower didn't work properly. Phone was faulty. Stain marks on carpet.

All 3 days was the same breakfast. Variety would have been better