因赛尔费马恩岛酒店 - 萨摩亚

Nice hotel with good location. Great view. Breakfast was adquate. Great shower!

The Staff were very helpful. Breakfast choices were great. Pool great, room size great, air con- fantastic! Overall stay great however, our toilet blocked everyday & not due to over usage. staff were very quick & attentive to sort immediately. Which we were very grateful for. Overall cleanliness - okay. Small areas like light switches & TV, sweep out closet & wipe down fridge. Clean basin plugs properly & fix shower curtain. Small things that can improve comfort for guest. Restaurant area, great space & warm atmosphere. I would suggest having the urn (hot water) available for guests during all .eal services. I wanted a hot drink at dinner, the urban was off, and advised by staff it was only used for breakfast. Outdoor round tables outside Restaurant and near pool should be wiped down every night. Our group spent time in the evenings eating and quiet drinks throughout our stay, when returning in the morning for breakfast, the tables had not been cleaned. Understandably staff may not have been avaliable, but in the meng before breakfast service, these should be checked. Overall, great stay, things mentioned would really add value to anyone holidaying or staying. Staff were always helpful. 24/7 laundry facility and, the team very accommodating with guests.

Rooms are spacious and clean. Staff very helpful and they were happy to accommodate outside guests for the day to spend time with us and use the pool. They also changed our room without a problem when we asked for a room on the ground. Only downside no microwave in the room.

Good for short stays. Upgraded some amenities like bathroom cupboards but not kitchen ones. However it was just right for an overnight traveler

ok

Place was very rundown. The staff were friendly and helpful.

Everything was so easy and well organized. Highly Appreciate the helpful cleaners and friendly staff members....Thank you for being the best host and for taking care of our many children. Blessings to you all.

The check in time was too long we arrived at the hotel and the reception told us that we only allowed to check in at 1pm. We have to stay in the car for at long and I have a brother he was in critical condition of his sickness and it was worse staying in the car for that long.

Love the housekeeping staff, and the front desk was super helpful with daily errands.

Check in was a breeze friendly staff and clean lobby. Parking lot was also clean and security everywhere for extra safety. Room was clean and bigger than most hotels. Full kitchen with stove, mini fridge and microwave. Dining table and sitting area available in room and balcony. Breakfast buffet was so good. Fresh local fruits, scrambled eggs, breakfast sausages, papaya porridge and more. Enjoyed the friendly breakfast staff which was helpful and accommodating to my ice coffee craving. We will definitely return here in the future.

Team went out of their way to be helpful.

Friendly staff but very limited knowledge about tourists attractions or bus detail. Room was large and comfortable. Place was very run down. Pool was lovely and the breakfast was great.

Staff: were helpful during my stay. Clean room: little things they need to remember to have in the room everyday e.g - t/towels, shower curtain, bath mat, change coffee sachet packets to bushells, n other brands not the ones they have. Breakfast: almost same food everyday, needed to have a variety of local vegetables especially avocado, pineapples, etc..needed to have a TV in the breakfast area to catch up with what's happening like the Independence program and other important news. Orange drink were too sweet next to the water cooler, needed to have a big toaster so clients don't que n wait to have their bread toasted. Couldn't sleep couple of nights, as client above me too noisey and stomping on the floor, dragging stuff on the floor.

Thanks for your service. Everything was great!

Appreciate the customer service. Thank you!

excellent

Breakfast not so good all the food was cold There were rats running around outside the rooms The staff were very friendly and considerate

Awesome Hotel

Good breakfast clean room.

Staff are good cleaner is good too But the only thing that they didn't do it is the screen wire of the other bedroom need to fix please replace the screen wire.Because its for the safety of kid's from mosquitoes and also small insects.The family room that we was staying in is 21 and 22 the screen wire of the 22 need to fix so please need to be done that for other people as well.On the first day for our check in one of their staff was breaking the door key,we arrived thier on the 17 in a morning on Wednesday 2025 they said someone is goona go and do it,we spend 6 days in their no one was doing it we used one side of the other family room.PLEASE MY ADVICE IS NEED TO CHECK EVERYTHING BEFORE WE CHECK IN WE ARE HAPPY IF YOU GUYS TELL EVERYTHING IS NOT GOOD INSIDE THE ROOM AND ALSO PLEASE WE PAY MOTELS IS A LOT OF MONEY SO WHATEVER PEOPLE ASK TO DO IT BETTER DO IT FOR SAFETY OF PEOPLE AND KID'S AS WELL.OR REFUND SOME PART OF MY MONEY OK THANK YOU