Mövenpick Hotel & Residence Hajar Tower Makkah

Easy access to the haram

Excellent location. Room was brilliant but the toilet was a bit smaller that I had expected ( saying that it was clean and modern )

It was amazing beautiful very clean and the staff was helpful

Everything is amazing

رائحه الموكيت كريها والمصاعد سيئه

Dirty windows

I,m usually reserving room in this hotel Big.rooms good location and more

Amazing experience

Loved the time I stayer there… 10/10 on cleanliness and staff efficiency I stayed here in 2020 and booked again this year Amazing experience both the times

Nice hotel

Very nice staff they helped us get a taxi for the drive back to station

Liked the convenience of the property to Masjid Haram, however the room was really small for 4 beds and the walls were so thin I could hear the next door rooms phone alarm.

Very good hotel near from Alharam

good value

Amazing Stay with Exceptional Service I recently had the pleasure of staying at this hotel, and I can honestly say it was an amazing experience from start to finish. The staff was incredibly welcoming and went above and beyond to ensure our comfort throughout our stay. A special shoutout to Abdihamid, who was especially kind and helpful. His warm hospitality made our stay even more memorable, and he truly exemplified the level of service this hotel strives to provide. I couldn’t have asked for a better experience, and I will definitely be returning. Highly recommend!

Great

This property is great, the only reason I’d give it a 4 out of 5 is more for the location. Being in the clock tower and trying to get to your room and out of your room during prayer times or on jummah can take up to 30 minutes or more because of the rush of people. Also the sheer amount of people in and out of the mall when looking for diner or other busy times can become extremely overwhelming. I also think breakfast can be better, but other than that, great hotel, and great staff.

The hotel was great, but room a bit outdated

Too noisy, too cold, too crowded. Our room was bitter cold and there was no way to turn off the AC. Very disappointed. I even asked the staff and were not able to fix it. Toilet bidet was leaking constantly. Breakfast was less then average. Elevators were not all working. Clock tower is not what the hype is all about.

The staff were exceptional, the rooms superb, everything was accessible and would highly recommend.