Holiday Inn Express INVERNESS, an IHG Hotel

Stayed twice as USA visitors to Scotland. Cozy and convenient hotel near amenities, highways, and shopping.

Staff amazing catered for my wife’s request for extra pillows, Lexi our dog was made to feel welcome can’t fault the hotel at all

Just not good enough. Tiny room next to an equipment boiler or something that cycles off and on all night. Staff was nice but it’s just not a great place to stay. Poor for a holiday inn.

The bed was very uncomfortable and there was no fridge/ microwave.

Great value, parking and breakfast included

Nice

No

Lovely helpful staff at reception. Lovely breakfast

Very helpful staff. Happy to move us to give us a better accessible room for my elderly mother. Could not have been more helpful. Very much appreciated. Room very clean. Breakfast excellent.

Staff were great both at checkin and over breakfast. Great recommendations for our vacation and super friendly. Breakfast itself was also very good. Rooms could use a bit of a makeover as our shower had a few issues and there were hardly a receptacle to be found, but otherwise it was a great stay

All good

Staff are friendly and helpful. Lovely cooked breakfast. Faciluties

Good location for stop en route north west highlands, out of town but restaurants and amenities. Great breakfast!

Good location to start the NC500. Family of 4 plus dog - we had enough space in a family room. Very friendly service and great breakfast. The breakfast staff were super helpful and friendly.

Fairly average, clean but worn, free breakfast was basic, would have paid a bit extra for better quality

I use this hotel throughout the year and it is a standard setup. My only complaint is the variation in pricing throughout the year which is pure profiteering. In Peak summer the cost was 3 times more than during the winter. Sadly the whole of Inverness does this price surging even though the facilities/service are exactly the same

Good value at time of booking but like everything else up here gets overpriced in the tourist season, started to look a little aged now and really needs some EV chargers it has the space.

Unexpected Dog charge! We have stayed in this hotel a number of times and would have given 5 stars. However, this time we took our small dog. We completed the booking on your site per instructions and filtered that we required dog friendly. The cost of overnight came up as £65 including breakfast, excellent so far. However upon arrival we were informed that we had to pay an extra £30 for our pet! At no point during our booking did this show. By my calculations we actually paid more for our dog than ourselves, as she didnt have breakfast included!

Everything was spot on

Only fault I have started see is the mattress quality is deteriorating .