阿克拉酒店 梅里达

Great stay - the spa was fantastic! Staff…excellent!

The hotel is very comfortable and within walking distance of the historical sites. The bed was very comfortable. The staff was helpful with extra pillows and blankets. There are shops and restaurants nearby. Overall this place is a good value.

Very good location. Nice room and quiet

Upon our arrival at the hotel, during check-in, they told me that due to new regulations, they needed to know if the person accompanying me was my wife or not. Later, in the room, after using the jacuzzi, we couldn't shower because the shower wasn't working. We found the place strange and unsafe.

Nice, big and quiet room. Friendly staff with lots of good recommendations for where to eat. Our bathroom sink faucet was faulty and they had a small sign in Spanish that mentioned that but we didn’t see our thought anything of it when we checked in. We woke up in the middle of the night and there was water all over the bathroom floor because of the leak from the faucet that was dripping on the counter. I hope they fix it instead of placing a note for the hotel guests to watch out for it.

We had a very good experience here. The hotel is perfectly sited to see many of the Roman ruins and the famous Roman-era bridge.

Relaxing atmosphere, friendly staff, excellent breakfast

Amazing 2 story apartment with double bath. Incredibly comfortable and private. A perfect place to rest weary bones after much walking around Mérida. We wish we stayed longer than 2 days.

Very well designed property. Neatly appointed and great location. I would stay again since I know where to park now.

The staff were very friendly and helpful. Their recommended restaurants were delicious at bargain prices. We enjoyed Merida very much.

La habitación en general confortable, pero las ventanas que daban a la calle no filtraban nada el ruido. Tampoco tenía persianas como en otras habitaciones. El teléfono de la ducha estaba sucio y amarillo. Pedí expresamante una habitación que ya había estado pero por motivos de reformas no pudieron darla. Me comentaron que me darían una habitación superior con Jacuzzi en su lugar, pero que no podía utilizar el Jacuzzi, bajo suplemento. Entiendo que cuando es motivo de cambio del cliente se cobre, pero cuando el propio hotel te cambia por motivos suyos a otra habitación superior, no deberían de cobrar nada extra. La cama muy grande y confortable.

Hotel muy bien situado y confortable. La decoración muy buena y el servicio excelente.

Estancia corta pero satisfactoria, cómodo, limpio, silencioso, todo bien

Fint ophold - flot værelse og venlig betjening - meget centralt

La ducha dañada El Jacuzzy lleno de hongos

ALOJAMIENTO MUY BIEN SITUADO.

Prachtig verblijf, helaas maar voor een nachtje maar excellent service niks aan toevoegen 👍

Muy bueno ,sin duda repetimos. Gracias

La habitación muy bonita, limpia, silenciosa y con una cama enorme a parte de comoda. El jacuzzi estaba junto a la cama todo un lujo.

Nydelig og spesielt hotell i gamlebyen.