自然公园与 SPA 集团酒店

Great property to say in terms of facility, food, room, and staff. The water in summer month when we were there was full of sea weed, but if you go past the sea weed the water was clear and clean.

Gepflegte Anlage, freundliches Personal, sehr gute Küche, direkter Strandzugang. Der öffentliche Playa de Muro Strand hat auch dieses Jahr wieder an Breite verloren. Die Mietpreise für Strandliegen und -schirme wurden gegenüber dem Vorjahr um 40% erhöht von 5 auf 7 Euro pro Liege/Schirm pro Tag.

I loved my spacious well appointed room. I wish there were more food options. If I wanted a large breakfast or dinner the food was great but non existent for a small meal. There is a nice option for lunch. There are other places within walking distance. If I went back to the area I would definitely stay in this hotel, They couldn't have been more helpful! The room was wonderful!

Estadia de 5 dias no Hotel Minha esposa e eu passamos 5 dias no hotel. A experiência foi razoável, mas marcada pela falta de flexibilidade da recepção. Logo no início, solicitamos a troca de quarto devido ao barulho vindo do andar superior, causado pelos carrinhos das camareiras a partir das 8h, o que prejudicava nosso descanso. Mesmo estando dispostos a pagar por um upgrade, o pedido foi negado, sob a alegação de ter sido feito “tarde demais”. No dia da saída, pedimos late check-out até às 14h (horário normal é às 12h), mas novamente foi negado, alegando lotação máxima — algo contraditório, já que o site mostrava disponibilidade para a mesma data. O staff em geral foi simpático e prestativo, mas a postura da recepção não correspondeu ao padrão esperado, deixando a sensação de que o bem-estar dos hóspedes não foi tratado como prioridade.

A Truly Exceptional Stay at Grupotel Parc Natural & Spa From the moment we arrived, the staff at Grupotel Parc Natural went above and beyond to make our stay memorable. Their warmth and attentiveness were evident in every interaction, and they consistently exceeded expectations-even offering breakfast for guests checking out as early as 6 AM. The food was absolutely out of this Every meal was a delight, with fresh ingredients, thoughtful presentation, and a wide variety of options that catered to every taste. Dining here felt like a culinary journey. The spa area was immaculate and serene, providing the perfect escape. The massages were top-notch-professional, relaxing, and rejuvenating. It's clear that great care is taken to maintain a peaceful and clean environment. Evenings were a treat thanks to the entertaining shows hosted at the hotel. They added a lively and enjoyable touch to the overall experience. Grupotel Parc Natural is a gem-ideal for anyone seeking comfort, quality, and genuine hospitality. I wouldn't hesitate to return.

Great stay!

Beautiful, splendid place

Nossa estadia foi excelente. O pessoal do hotel é super gentil e prestativo. Fazem tudo para acomodar sua estadia da melhor maneira possivel. Embora algumas areas communs do hotel estejam precisando uma renovação o pessoal e o atendimento compensa totalmente pois fazem nos sentir tão bem vindos.

All staff are very friendly but hotel is a bit tired and would benefit of being updated in certain areas

Staff very friendly and helpful. Beach location is great. Limited dining options on site but buffet had tremendous choice.

Overall a decent place to visit. The room is OK, but the hotel itself is a bit more outdated. Same is visible in the restaurant. Outside dinner is good, but not that much space. And mostly older German people seem to visit this hotel.

The staffing is excellent and helpful The hotel area has activities and is quite at same time The buffet is very good and the bar has an awesome view of the sea Area around the pool has enough chairs and shades

The staff and attention to detail was faultless, highly recommend.

Absolutely amazing property and staff!

Great experience

Totally fantastic place to stay!! One of the best hotels I’ve ever stayed at.

Nous avons réservé ce seul 5 étoiles actuellement sur la plage de Muro pour 8 jours. La première chambre proposée ne nous convenait pas et nous avons été surclassé. Personnel réception et restauration 5* Buffet pdj et dîner 5* Piscine intérieure avec SPA 5*

Nous avons réservé ce seul 5 étoiles actuellement sur la plage de Muro pour 8 jours. La première chambre proposée ne nous convenait pas et nous avons été surclassé. Personnel réception et restauration 5* Buffet pdj et dîner 5* Piscine intérieure avec SPA 5*

Rooms were large and clean. Staff were super friendly and helpful. Location was quiet. But most of all, the evening buffet was absolutely excellent. One of the best places for food we’ve ever stayed. Would highly recommend it.

Was curious why this property had such incredible reviews- it looked nice in the photos albeit perhaps a little dated in decor in places. But having been here for a few days it’s really clear why: the staff. I’ve travelled a lot around Asia and other places with high reputations for staff in hospitality but these guys are superb here: very genuine, attentive, thoughtful. The food is also really superb. Was worried the buffet would be a bit generic and poor quality but not only is the food excellent but there has been a real effort to blend in local cuisine from Mallorca wherever possible. Congrats to the team here- true professionals doing.a fantastic job. 👍👍🙏