H 精品皇家之星 SPA 酒店

Au top continuer comme ça merci pour tous

The hotel is definitely not a four-star property, but overall it was still a nice stay. I would consider going back if I visit Lloret de Mar again. The room was clean, and the food was decent—nothing amazing, but perfectly fine. We paid for breakfast, and it was good. One thing I did notice was that the glasses weren’t always properly cleaned. One morning I went to get some water, picked up a “clean” glass, and it still had dried food on it, which suggests the dishwasher hadn’t done its job properly. What made this more frustrating is that those same neighbors actually came and knocked on our door—banging loudly—which was quite aggressive. We reported this to the front desk, but nothing was done about it. On another night, the neighbors were being loud around 2 a.m., and when we called reception to complain, again nothing was done. It felt very inconsistent that when it came to us, the hotel took immediate action, but when we raised concerns about other guests, it wasn’t handled at all. Also the pools close at 8-9 PM + for the inside pool and the sauna you have to make a reservation you cant just go in whenever you want or stay as long as you want👎. The reservations were for 1 hour and you couldn’t stay longer. inside pool opens at 9 am Overal I’d rate this hotel a 3/5 Score would’ve been higher if it wasn’t for the neighbors and the fact that the front desk did nothing about the noise when we complained

Clean rooms and hotel generally, staff were very helpful and spoke good English. Indoor pool although booked a place others had stayed and was around 40 people in the indoor pool area not 20 as they say it should be for booking. Buffet was ok, found food to eat but was mostly fish. Rooms very thin walls and could hear everyone at night. I would not say it’s a four star hotel, more like a 3. Overall for the price I paid as was cheap it was fine but would not want to pay high rates for this.

Servizi nella media

Bonjour, les chambres et l'hotel sont sales, nous n'avons pas eu droit d'accéder à la piscine intérieur au hammam et au spa, les gens faisaient énormément de bruit dans les couloirs de l'hotel en criant et frappant firt à la chambre à côté ce qui nous à empécher de dormir. Je déconseille cet hotel.

Location, spa and breakfast are great. The room are lil outdated but it compensates with the viewing. Car park is a nightmare so plan accordingly. However, I would stay there again.

Trop de monde dans la piscine malgré la réservation. Impossible de nager.

Sa fait 2 foix que je vien et je ne suis pas déçu

Todo perfecto

The room was never cleaned no clean towels

Super ,, todo ,,, me a encantado ,, limpieza , servicio ,, 😉

Jugendherberge, kein Zugang zu Pool da ausgebucht. Matratze durchgelegen.

Très bien

J'ai tout apprécié sauf la literie. Désolée il faudrait changer les matelas ils ne sont pas confortables.

Nice place

Le café n’est pas top, le dimanche matin la salle de petit dej hyper bruyante, il n’y avait plus de beurre et pas de recharge , un employé bienveillant m’en a donné merci à lui. La piscine du spa froide. Dans l’ensemble le personnel était agréable .

Food for the evening meal was terrible.All on offer was cheap and nasty. Breakfast was better.

Pour un soit disant hôtel 4 étoiles !! C’est à revoir ! Je n’ai jamais vu ça. Je déconseille fortement.

L'hotel est médiocre, La clim de la chambre marche a moitié La télévision de la chambre est complètement fissuré Ils nettoie tout les jours dans la chambre alors qu'on demande de ne pas venir et quand ils viennent ils ne change pas le savon et ne jette pas la poubelle Ils font que les drap et c'est tout Salle de musculation est vide en matériel il y a 2 machines

Très bien personnel sympa acceuil