贝拉斯艺术缓慢套房酒店

Very very helpful reception staff. We were a family of 7 with 2 babies and the lady at reception was very accommodating and helpful for our needs

Good location, central to lots of eateries and attractions. There was some mold in the bathrooom and very scarce amenities- you’ll get enough coffee pods/sugar for one day. Beyond that, it’s up to you to provide your own. We asked for more paper towels and never received them. Had a reservation for 3 ppls and only had 2 sets of towels; had to request more. There’s a sensor light that faces the courtyard area of our apartment and the lights flicker on and off all night long, reflecting in the bedroom. It was very difficult to sleep; even with a sleeping mask. It was quiet and, despite being in a busy location with lots of construction, we all felt safe.

Great location, family trip. Nice communication.

This property was amazing! My family and I had a marvelous time during our visit to Madrid. Perfect location—walking distance to top sights yet quiet. The apartment was spacious, modern, and spotless, with a fully equipped kitchen (though I didn’t use it), comfy bed, and washer/dryer. The staff was friendly, and the reception at check-out was especially warm. Would definitely return!

Great staff, speaks English well. Very helpful and accommodating. Place was spacious and clean. Full kitchen with all appliances and kitchenware. Apartment was warm. Amazing location, quiet street. Walking distance to restaurants, shops and major sightseeing locations in city center. 2 blocks away from bus stop for 24h airport bus service

These are excellent, affordable apartments in the best part of town. The cleaning staff deserve medals- it was spotless

Great location, walking distance from most of the areas of interest.

Very nice apartment with great location

We found this location very good for visiting the museum district. The royal palace was accessible by walking or a short 3 metro stops. The Atocha train station was accessible by walking, but takes about 18-20 minutes, which may or may not be practical depending on whether you have luggage you need to wheel. We used the large Carrefour accessible by the L2 metro line at Alsacia (8 stops). The kitchen and washing machine facilities were good; cooking/dining, dishwashing, and laundry supplies were provided. Coffee pods were provided (8 for our 7 nights). The living space for the 2 bedroom apartment was very good. We were very happy with our stay. My only suggestion is if you planned on lots of daytrips via bus / commuter train / highspeed train, it will take some effort to access those.

Great reception, very nice people and very clean and comfortable

Wonderful place ! Very spacious and clean , will be back

Overall nice apartment with comfortable beds and nice showers. However it lacks some basic kitchen items like a frying pan (we asked for one in the reception but never receive it). Also note that balcony also gets very little sun due to its position in (flat 4a).

La calle se encontraba cerrada

The location was great however, the room is too dark and floor was dirty. So you must wear outside shoes otherwise your feet will become black.

The apartment was as pictured, A/C was a great bonus, well equipped apartment with washer and dishwasher. Apartment did not have a great view but its location is great, really central.

Excellent location. Clean, comfortable, affordable. It has 2 bedrooms, a small kitchen (enough for vacations in Madrid) and a little patio. The kitchen is very well equipped. There’s even a washing machine! Everything looks clean and new, and very well maintained. I would love to count on a reception but I understand the concept of this apartment does not fit a reception. The contactless process of check-in is practical and safe. I contacted the property because the remote control is missing (and the EuroCup is on!) and they replied by email right away. Even though I understand the why, I disagree with having to send them a picture of everyone’s passport in order to be checked-in. Other than that, I’m definitely coming back to this place next time I’m in Madrid.

Property was good, everything was really close, dinning and shopping

It is really good apartment-hotel. We did self check in/you have to register online before this/hotel will send you registration link. Apartment is modern, quiet, secure. Excellent location, walking distance to excursion bus, Royale Palace and other attractions. Train Station is only 20 minutes walk.

I had a rear ground floor apartment for 7 days. Do not stay in a ground floor apartment. It was dark and next to a toilet with loud squeaking and banging at all hours...garbage room door also banged and squeaked. There are only 2 frosted windows in bedroom and living that are inner courtyards. Sensor light on and off all night and bedroom curtains did not light block so you will need both earplugs and eyeshade to get any rest. The mattress was very hard and seemd to be covered entirely in plastic so the sheet kept slipping and sliding....it is a shame because it was spacious and had a great kitchen with every appliance. It was just too dark and noisy for me. Also lots of building activity nearby with transport access difficult, and most times an uphill walk to get to anything...good supermarket quite a few hundreds of metres away. The bathroom has some rust, mirror is getting damaged at bottom and water leaks all over the floor every shower. It is a good apartment in the wrong place that needs every door oiled. Better choices around in Madrid than staying here.Also i was a bit concerned i could not see a smoke detector in the property and that rear apartment would be awkward in case of a fire in my opinion.

Muy cómodo el apartamento, muy limpio excelente ubicación