We had a lovely sea view, the staff were really helpful, the food was excellent and the hotel was beautiful but there was just a few negatives, the toilet paper was only one ply which is false economy and the towels in the room were so thin and not the big fluffy towels we're used to in a hotel of this standard
Cet hôtel est vraiment magnifique et Top ! Nous y avons passé 4 nuits et tout a été parfait ! Petit bémol le coût du parking privé non indiquė (25€x4).
Sinon le personnel agréable et serviable, la chambre spacieuse et vue mer, le petit déjeuner très copieux en sucrée salé ! Le tout à 50 mètres de la mer !! Magiqye
So far, this has been the best hotel experience I’ve ever had anywhere in the world. Everything about Zel Mallorca felt special — from the beautiful design and perfect amenities to the warm atmosphere the team creates.
A special thank you to Sol, who made our check-in experience absolutely perfect from the very first moment, and to Marina Jimenez, who went above and beyond to help us during check-out with such kindness and professionalism. Both of them genuinely made us feel welcomed, cared for, and valued throughout our stay. Staff like them are rare and deserve real recognition.
Every day, the team provided fresh water for my dog and kept our beautiful room spotless. That level of care and attention truly stood out.
The breakfast was top-notch, with an incredible view of the beach. We also loved the concept of having no traditional reception desk while still always having friendly staff nearby, ready to help with a genuine smile.
Tip for future guests: if you are planning to rent a car, keep in mind that parking is available for a fee, so it’s better to be prepared in advance.
My wife, my dog, and I truly enjoyed our stay, and we will absolutely be coming back again hopefully very soon.