丽笙马尔默酒店

The a/c didn't work on a hot summer night. Only one little window can be open but didn't help, other windows were sealed.... other guests opened and came into the room due to double booking in the middle of the night!

Jättebra alltihop. Fin frukost, sköna sängar och varmt och mysigt på rummet. Stort rymligt rum. Personalen fantastiskt serviceminded.

Riktigt bra frukost men ganska ocharmigt hotell i övrigt. Långsam reception, tog orimligt lång tid att komma fram och få checka in trots väldigt lite folk.

Our stay was ok, we enjoyed the size of the room. Bed was comfortable. Brunch buffet was fantastic. The room temperature was absolutely unbearable. Upon arrival the room was super warm and stuffy. The air conditioner could not be set below 18* c, and our room felt like a sauna. Couldn’t even crack a window. We couldn’t really sleep.

Hotellet är fint och fräscht. God frukost. Läget är bra. Det som drog ner betyget var att det var väldigt varmt på rummet. Det fanns någon form av klimat anläggning även om man hörde att den var igång så blev det inte svalare och det kom inte in någon luft. Våra vänners rum var likadant (totalt 4 rum bokade). Antagligen fungerade den inte just nu.

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Skön säng. Slitet rum. Ok frukost. Inte prisvärt. Undvik att äta på Thotts.

Convenient location. Spacious room. Staff and service were excellent!!! Everyone I encountered were amazing and very helpful. However, the room was very outdated, had multiple gross stains on carpet that looked like dog’s urine (corners near bed, tale legs etc), multiple silverfish bugs were living in the bathroom, also a lot of spider webs inside and outside the window. The WiFi was not fast enough comparing to other hotels. After running speed test it showed 12/20mbps. The A/C wasn’t really cooling room even though it was set to the lowest temperature. I stayed for 4 nights. Shower head was leaking and hose was spraying around which made it difficult to use. Bathroom hook was loose from the wall. General maintenance and updates are needed for this room.

Fin morgenmad, god plads på værelset

Fantastisk værelse. Dejlig stort, manglede ingenting. Morgenmaden var lækker, dog lidt svært at finde siddeplads. Lidt larm fra andre på hotellet på gangen kl 7 om morgnen. Ellers er hotellet fejlfrit. God oplevelse.

Fin upplevelse, dock kändes rummet slarvigt inrett men överlag väldigt bra.

En del støj fra aircondition, mærkelig indretning med TV der både var langt fra seng og stole, morgenmaden var ret ordinær med kedelig røræg og kogt bacon.

Ligger dejligt centralt både på toget, shopping og restaurant. Der var hele tiden rigeligt med personale. Ved morgenmads buffeten blev der hele tiden fyldt op og der var et godt udvalg. Så snart man var færdig med sin tallerken, kom de og tog den væk fra bordet - virkelig god service! Vi havde et standard værelse. Det bar præg af lidt slidtage, men det kæmpe store rum med både seng, stort TV, skab med strygebræt og jern, køleskab, elkedel og kaffe/the, lænestole og bord, samt skrivebord opvejede det i den grad :) På badeværelset var i øvrigt både føntørrer, shampoo OG balsam. Vi kommer helt sikkert tilbage igen :)

Frågade i receptionen när frukosten öppnade och blev informerad att de öppnade 7.30. Då mitt tåg gick 7.50 hade jag därför inte tid med att äta frukost. När jag kom ned för att checka ut visade det sig dock att frukosten hade öppnat 6.30 och jag hade kunnat ätit innan tåget men då var det för sent. Hade varit trevligt om personalen gav en rätt information.

Værelserne så slidt ud - mug inde på badeværelset. Dejlig udvalg af morgenmad

We made the booking incorrectly and there was no option to change it. We understood that it was our mistake and took full responsibility for that. However, we still tried for over a week to contact the hotel to see if there were any possible solutions. Expedia / Hotels.com also attempted to reach them on our behalf. Unfortunately, the hotel simply ignored us. We would have had no issue if we had just received a polite response, even if the answer was no — but being completely ignored is very poor customer service.

We made the booking incorrectly and there was no option to change it. We understood that it was our mistake and took full responsibility for that. However, we still tried for over a week to contact the hotel to see if there were any possible solutions. Expedia / Hotels.com also attempted to reach them on our behalf. Unfortunately, the hotel simply ignored us. We would have had no issue if we had just received a polite response, even if the answer was no — but being completely ignored is very poor customer service.

Stort rum. Stort badrum med bra avlastningsyta. Tråkigt dock med belysningen som var dålig när man vill sminka sig… det var nästan mysbelysning där inne.

Alt var helt som forventet.

Udda planlösning i rummet.