普吉岛艾摩拉海滩度假酒店

Overall we’re pretty satisfied with our stay, room is clean and spacious, thanks for the upgrade btw 🙏. We had dinner in the ISLA restaurant, food is amazing!! Swimming pool is not crowd, very kids friendly, and it’s so close to the beach which is another reason we want to stay here. I noticed that Aroma is a pretty new hotel, so here are some suggestions for your improvement according to my personal experience: 1. The air conditioning is not responsive, room is so humid and hot when we checked in, after calling the front desk, the lady said it takes 10 mins for it to work. Well, I’m not sure it’s the settings of the Mitsubishi air-con, if so, would be nice if you can have your staff to switch on the air-con before your guest check-in the room. 2. The “Make up room” and “DND” buttons are very confusing, it’s hard to distinguish it’s on / off, you don’t expect your guests have to learn and guess is it on or not, I’d rather prefer the traditional way to put the sign on the handle instead, 100% of people should know what to do. After not having someone to clean up for 2 days, I have to call front desk again and I was being questioned did I turn the make up room light on, well, it makes me feel like I’m being blamed, not good service at all… 3. Have your engineer to check the TV remote battery regularly, it’s not really a good experience I have to call the 3rd time to the front desk to ask for battery replacement, and I have to call again after no one show up in 10 mins…

The overall hotel is good. Food is delicious, the amenities are fine to. There is spa, gym, swimming pool, food, bar all in the hotel. Definitely family friendly also. However if there is one gripe I have with the hotel is, there is ants within at the bathroom sink. Not sure where it came from. No matter how we try to clear it, it keep coming back. Overall I would recommend this hotel to anyone! A quiet area with 7/11, tops convenient stores around the area. Grab/Bolt is easy to book and go around anywhere.

A wonderful experience and look forward to staying again soon !

Great place to stay in Phuket! Helpful staff and especially great location! Looking forward to staying again soon !

The resort is very nice with access to the sea and nice pools. Prices for food and beverage are too high by any comparison. The rooms are clean and quite nice but if you, like me, have the luck of staying on the ground floor prepare to fight with coakroaches coming into the room from the sink and behing cupboards. Staff in the outside areas are nice and on the ball, staff at reception are somehow confused but polite, staff at the reception bar... well, good luck. Pleasent stay in low season, I would not dare during high season.

Great stay

Personnel aimable et serviable

Room was clean, breakfast good.

Pros: -great breakfast buffet -very clean and well maintained -beach access and pools -staff split a king bed into 2 full beds upon arrival -nice night market nearby Cons: -walking in the neighborhood streets is not very practical

We really loved this hotel. Its beachfront location and the availability of sunbeds were a big advantage. The food, cuisine, and staff were all amazing — everyone was extremely friendly and attentive The location is perfect; we could easily walk to nearby beach clubs along the sand, which made the experience even more enjoyable. We also loved that they provided customer support via WhatsApp — whenever we needed anything, we just sent a message and everything was handled quickly. We spent the whole day enjoying fresh drinks, and the overall price-performance was excellent. We would definitely come back. Thank you for everything!

Hele opplevelsen ble ødelagt av visse gjester som tok seg for mye til rette. Var frekke, høylytte og viste null respekt for andre gjester eller personalet

yes, very nice pool ammenities

スタッフの対応が素早く気持ちよかったです レストランNORAも美味しかった ワインの料金設定が高すぎると思う

Price

Das Personal war immer sehr freundlich und hilfsbereit, so das

I love the large king bed and the clean space. However, there are a few things to consider: shower pressure is very gentle, the toilet clogs easily, and many small moths fly into the unit at night getting into my clothes.

Spacious room with good amenities! Room was kept spotless throughout the stay

The staff was extremely kind. The staff was amazing! We would stay here again! The beds were extremely firm and uncomfortable. The beach was not overcrowded with people or boats- excellent place for families to swim and have fun!

Good place to stay if you prefer staying close to the Bangtao Beach.

Sødeste personale og dejligt hotel.