DoubleTree by Hilton Istanbul Topkapi

A mediocre place with most staff not understanding basic English. The breakfast that they have you pay additional for is the SAME EVERY SINGLE DAY. The entire property reeks of cigarettes, reconsider if you you have asthma.

Nice

Very good. Only issue was hot water that either came out very hot or cold. No warm water available whatsoever. Very difficult to take a shower.

I don’t like

Disappointing Stay – Poor Service & Unresolved Issues I stayed at this hotel expecting a great experience, but it fell far short. My room had loud wind noise coming through the door, making it difficult to sleep. Though they moved me to a corner room, service declined towards the end of my stay. Room & Cleanliness Issues: My original room lacked fresh air, and the bathroom had visible germs around the sink and floor. Towels were rough like sandpaper, and every morning, hot water came from the cold tap. Lobby & Room Service Issues: Lobby seating was uncomfortable, and room service was unreliable—my request for hot sauce was ignored. Unlike other hotels, they didn’t allow me to charge room service to my bill and demanded immediate payment. Breakfast Problems: Breakfast items like brown toast, dried fruits, and nuts were available only on my first day. The staff barely spoke English, and fresh eggs or omelets weren’t served until 8 AM, despite breakfast starting at 7 AM. The chef was unfriendly and annoyed by requests. Worst of all, when I left my table briefly, they cleared my entire meal without warning. By the end of my stay, no effort was made to leave a good impression. Inconsistent service and unresolved issues made this a disappointing experience. Would not recommend.

N/a

Enjoyed the stay Staff is nice Rooms are clean Swimming pool / gym / sauna / steam / hamam all are 5 star There is 24 hr shop at petrol station hardly 10min walk. Main attractions are around 15 - 20 min taxi Or you can take a metro and tram 5 min walk from hotel.

V good

An excellent place to stay.

Really lovely room. Got a lovely upgrade and staff very friendly and helpful.

The roof top image shown in the profile is not available unless you have a wedding there but advertised as part of the hotel. The windows and surfaces are dusty, multiple and very visible stains on the carpets in the rooms. Customer service below standard for a 3 or 4 star hotel. The rooms look look tired, woke up early enough to see the sun rise but couldn't take a picture as the windows were covered in dirt and not to forget the cemeteries that can be seen from the front and right side of the building, there are no nearly shops it is located in an industrial estate location and the steam room looks and smells mouldy. I can only image that the 5 star ratings and from workers from this hotel. This hotel in NOT A 5 STAR HOTEL

Nice hotel in a quiet neighborhood. It offers free parking, a fitness center, and a swimming pool. The hotel also provides a spa and a breakfast buffet. There are restaurants available for lunch and dinner, and I appreciated the small gift shop in the lobby.

The room was spacious, clean, and quiet. No noise. Awesome scenic view from 13th and 14th floor. Cooperative staff. Excellent concierge. Only thing I missed was easy walking neighborhood. Also room is not equipped with USB port for charging. And dark curtains were not available. If somebody is on paid tour or has one's own transport, it is an excellent choice for stay.

Nice 5-star hotel. Quiet and clean with a friendly and helpful front desk staff. I highly recommend this hotel.

Stuff was super friendly. Thanks again

Was pretty good

Great view ! Central quiet nice room breakfast was wonderful so much to choose from.

Very good and helpful staff at the reception or in the breakfast restaurant, but the hotel is far away from everything, and no life around it but grave yards, cemetery., there is no balconies in any room, and no little windows to open for a little fresh air, you will need a taxi all time to come to the lufe areas, the taxi drivers charge lot of money back and forth

Excellent hotel for those who have cars because it has easy access to highway and to Fatih area. Clean rooms, nice staff and excellent breakfast.

Good property. taxi ride isn’t that bad to old city. Staff were helpful and a convenient stay